Corsair

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 48 reviews
5/10
No Skytrax Rating
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1/10

Corsair customer review

(France)

Flight SS927 Pointe Pitre to Paris Orly Dec 13 2013. Due to a technical problem the flight was cancelled. The problem is the total confusion in handling the problem dispatch of passengers information for a flight on the next day. The confusion was worse on the 14th and obviously the personnel in the airport is in dire need of training and requires competent management. The flight was supposed to depart at 18.50. At 21.30 while in the plane we were told the pilot finally had to go back to the airport with a few crew members in order to sort things out: 7 passengers were on board who were nor supposed to be while 7 others should have been aboard and were not! Not withstanding the problem of their suitcases to be sorted out!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
no
8/10

Corsair customer review

(Canada)

Flew Montreal-Orly round-trip with a TGVAir connection on the outbound leg. Outbound was on the 747-400. Cabin had been remodelled. Seating is a bit tight but the seats are well-designed and were fine for a 6 hour flight. Crew on the outbound leg was superb - professional and friendly. Food was mediocre but edible. Passport control upon arrival in Orly was quick enough but I waited for over an hour for my bag to arrive leaving me little time to catch the shuttle to Massy. Return flight was on the A330-330. Seating was the same - sufficient. Food on the return was much better with a really nice wine. Crew was not quite as cheerful but they did their jobs well. The price for these flights was outstanding. I would recommend Corsair without hesitation.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Corsair customer review

(Mauritius)

Paris Orly to Montreal return. The business class fare (classe Grand Large) is less than 1/3 of that of a regular carrier. Ok the seats only recline to 130 degrees but the 2/2/2 configuration of their brand new A330 is definitely better than the 2/3/2 which Air France provide in their B777! Excellent food and drinks wide choice of entertainment courteous friendly and efficient service who could ask for more ?! The only slight disappointment was the badly designed footrest which does not make much of a difference. All in all a very pleasant experience.
Seat TypeBusiness Class
Value For Money 12345
yes
10/10

Corsair customer review

(United Kingdom)

Paris Orly to Forte De France dep 22/10/2013 flight SS0924. Return 29/10/2013 flight SS0925. Super airline. Check-in very easy online then printed boarding card then dropped baggage at airport. Total checkin time at airport 10 mins. Boarding was easy do it by children and elderly first then seat number. Big aeroplane. Comfortable chairs reclining with legroom. Inflight entertainment very good and the food was adequate. Staff offered exceptional service going out return journey they were adequate. Great value and more for the money.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

Corsair customer review

(Canada)

Our flight from Montreal to Paris was a great experience and an example of superior customer service. When we checked in at Trudeau I inquired about TGVair. The person at the counter was quick to give us tickets for the shuttle between Orly and Massy TGV. She also put priority tags on our bags so that we would get them as quickly as possible when we landed. That was the case and we were in plenty of time for our train at Massy. All tolled it took us an hour and ten minutes from the time we touched down to sitting at the train station. Now that is efficient. There was a little waiting before boarding that seemed unnecessary and the food is not that good but edible. One thing that they do is serve children first which was fantastic for my 4 year old son. The ticket price is unbeatable and I would challenge anyone to find a lower price for Montreal-Paris in July. I will definitely be using this airline in the future.
Seat TypeEconomy Class
Value For Money 12345
yes
5/10

Corsair customer review

(British Virgin Islands)

Purchased 2 tickets in Grand Large class from St. Martin to Paris round trip. Nowhere in the options displayed are you told that you leave from Grand Case airport in St. Martin. You are not told that you change not only planes but airlines as well in Point A Pitre Guadeloupe. Passengers should know these facts before they purchase their tickets. We rushed to Grand Case to find out that the flight we were on had been cancelled. This left us with 4 hours to kill in SXM and a 30 minute connection in PTP. Luckily our luggage made it. We will not travel on Corsair again if we can avoid it. The service on board was not the best. The seats left a lot to desire their video equipment and headsets are old fashioned. The food was not that great either.
Seat TypeBusiness Class
Value For Money 12345
no
9/10

Corsair customer review

(Canada)

First time on this airline was quite hesitant at first but price was too good to let go. Flew from Montreal to Paris and back on 747. Checked in luggage and had a carry on. On the way to Paris - sat on upper deck On the way back lower deck far back on an aisle seat. Both flights on time (Paris flight was actually early). No trouble with luggage. Food was decent with excellent staff. Overall very nice experience - would definitely recommend.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

Corsair customer review

(United States)

My wife and I flew business class to Paris from Miami this past month. We found the service to be excellent. The lounges at both airports were spacious well stocked and service personnel to be friendly and very helpful. While we had not heard a great deal about the airline prior to our trip we were quite impressed and would certainly utilize it again in the future.
Seat TypeBusiness Class
Value For Money 12345
yes
3/10

Corsair customer review

(France)

YUL-CDG. First at check-in I had to wait but staff were friendly. VIP Lounge crowded lots of food choice drinks. and computers available. Was not hungry but soup cheese sandwiches all available. Boarding was chaotic they asked families with children first and Business passengers to follow. What an awful experience had to queue for a long time after children. Very old 747 cabin and plane staff in Classe Grand Large friendly. Nice IFE system with many choices of movies but we had little space. Food was tasteless and I wanted to sleep. Baggage delivery was quick. Corsair needs to update the planes and the Classe Grand large.
Seat TypeBusiness Class
Value For Money 12345
yes
1/10

Corsair customer review

(Canada)

Montreal-Paris and back with Corsair was a very poor experience. It is very much a child friendly airline so very noisy throughout the flight. Food not so good and the service was average. My problem is with the airline changing aircraft's without any notice beforehand and therefore my seat reservation. I found out at check-in at which point nothing else was available and I ended up in middle seat as the aircraft was full to capacity. Very long return flight-9 hrs including wait for take-off lane in Orly (45 mins) and another wait for parking lane at arrival in Dorval (45 mins). Orly airport is a nightmare: conflicting info long lines with little management confused staff unmanned desks and uncooperative staff.
Seat TypeEconomy Class
Value For Money 12345
no