Corsair

Montreal-Paris and back with Corsair was a very poor experience. It is very much a child friendly airline so very noisy throughout the flight. Food not so good and the service was average. My problem is with the airline changing aircraft's without any notice beforehand and therefore my seat reservation. I found out at check-in at which point nothing else was available and I ended up in middle seat as the aircraft was full to capacity. Very long return flight-9 hrs including wait for take-off lane in Orly (45 mins) and another wait for parking lane at arrival in Dorval (45 mins). Orly airport is a nightmare: conflicting info long lines with little management confused staff unmanned desks and uncooperative staff.

Corsairfly Miami-Orly roundtrip was a good experience inflight tourist class both ways. Seats as comfortable as could be expected (on Airbus) food was okay. No movie on overnight flight to Paris but that was a good thing as the cabin was very quiet. Check in at Orly is a nightmare as was security.

Booked online no problems - Paris Orly to Montréal return in "Grand Large". At Orly - the checkin service very poor - they said there were no window seats so I took an aisle - once at my seat - the attendant said the whole row was free! Went to board the plane early boarding for "Grand Large" and was told by the staff/person at the gate that the "Grand Large" section was not ready and I had to wait. Finally after waiting 30 minutes I asked another person at the gate and she said there was no problem to board. All the luggage of "Grand Large" did not make it - arrived 4 days later.

I recently booked a flight from Montreal to Paris with Corsairfly and up till yesterday I was happy with their customer service and price. Last night I went onto their website and I entered my reservation number (wanted to see if I have a supper on flight or not) only to find out that the seat reservations that I had (purposely reserved early to get a good seats) was completely discarded. The company decided to use a smaller plane from a 747 to an Airbus and because of this I now no longer have my seats available to me. I now had no choice but to recontact the company myself only to have them advise me that I have to choose seats over the wing - the only ones left. They never contacted me and I can only imagine what sort of impact this would of had on me if I had found this out on the day of my departure. My group reservation would have been scattered through out the plane. I am aware that the seating is not guaranteed but come on! I am disappointed that they didn't even try to remedy the situation nor did they apologize.

ORY to SXM and return via PTP. Excellent flight confortable seats good food and drinks services during the flight. Inflight entertainment very good. Staff quality of service rated very good. Ticket price unbeatable !

Paris-Havana Business Class. They call their Business Class Grand Large - a mix between regular and charter flight. Excellent service attentive cabin crew tasty and large meals. Drink service during the whole flight. The seat and the inflight entertainment not so updated as other airlines but better service than Air France and fare is more than half less.

Paris-Orly to Antananarivo return. The staff in the airplane was friendly too. But it seems they were just too busy and it took some time until they came after I pressed the steward-button. The service is nothing special but fair. Food ok and filling. Compared to other airlines that I took before (eg. Emirates) the entertainment is quite poor for such a long flight. The confirmation of the flight back took ages and the lady in the travellers agency (I am not sure whether she was Corsair employee; everything was done by phone) was neither able to speak english nor interested. The way back is via StDenis where all passengers have to leave the airplane (it needs to be cleaned after the trip from Paris). Even if passengers just go in transit they have to pass a security check that takes ages (it is only one checkpoint for all transit passengers). The flight to Paris was as described above all luggage survived (Whereas HLX managed to brake it on the short connecting flight). The arrival at Orly is almost at midnight what can make it difficult to get help on the airport or a hotel. The big advantage of taking CorsAir is the luggage limit of 30kg for the big luggage and the lower price compared to other airlines (at least at this moment). There was no reason to complain about staff I have seen them nicely taking care of parents with babies. Not really good is the comfort entertainment system is poor.

Paris Orly to St Martin West Indies. Check-in staff disinterested. Aircraft an ageing 747 with very cramped seating and no inflight entertainment screens. Food was disgusting cabin crew impolite and inefficient. Thank God the aircraft which should have brought us back went unserviceable and after a four-hour wait without info two British aircraft including a 747 arrived to carry the passengers Corsair would have put into one! I have flown with most European charters and can unreservedly say Corsair is in a class of its own for low quality.

Paris Orly to St Martin West Indies. Check-in staff disinterested. Aircraft an ageing 747 with very cramped seating and no inflight entertainment screens. Food was disgusting cabin crew impolite and inefficient. Thank God the aircraft which should have brought us back went unserviceable and after a four-hour wait without info two British aircraft including a 747 arrived to carry the passengers Corsair would have put into one! I have flown with most European charters and can unreservedly say Corsair is in a class of its own for low quality.

Paris ORY to La Romana (Dominican republic) Economy class going and business class for coming back. At the airport for the two flights check-in and boarding were quick and organized and there was no delay (rare for a charter airline). The plane was a new Boeing 747-400. Seats very cramped food disgusting but cabin crew professional and friendly. Coming back I was in business class which is located on the upper-deck : seats were comfortable with a personal screen food good and service nice. I think the business class of Corsair is not a business class like Air France British Airways or Singapore Airlines but better than Air India or Air Mauritius. Price was only 150 euros more for one flight.