Brussels Airlines

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 563 reviews
4/10
3 star Skytrax Rating
Filter Reviews by :
Show
8/10

Brussels Airlines customer review

(Israel)

Tel Aviv to Brussels and on to Barcelona and back. All flights were on time - three on A319s and the other an Avro. Service polite friendly and efficient. Meals and refreshments were free and fine on longer legs. No videos or music was available. Price was keenest of all airlines on the dates travelled. All in all a good package with nothing meaningful to complain about.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Brussels Airlines customer review

(Denmark)

CPH-BRU-CTA return in b.business. Champagne on boarding Cold meal CPH-BRU-CPH - and warm lunch BRU-CTA-BRU. Huge difference between service and attitude of crew which gave me an inconsistent impression. Satisfying experience - food was really good.
Seat TypeBusiness Class
Value For Money 12345
yes
5/10

Brussels Airlines customer review

(Belgium)

Brussels to Budapest B-Flex: seems the additional cost of B-Flex compared to B-Light is worth when you fly on a B737 as you have a probability to get the seat next to you free. However if you fly the Avro the flight is almost always full and you are in exactly the same cramped seats and suffer lack of hand luggage storage space like B-Light - so you pay much money for the privilege of a regular food tray and apple juice. I had to fly with my handbag under my feet and it was far from comfortable. SN Airlines is basically a no frills airline but to be fair they have good schedules and are timely.
Seat TypeEconomy Class
Value For Money 12345
yes