"I can’t recommend them enough"
59 reviews Richard Laycock (United Kingdom)
✅ Trip Verified | I love this airline. Superb, I can’t recommend them enough. Also on time and the staff are impeccable. Very friendly and extremely professional. Took off on time and landed 10mins early. 1 hour flight.
Aircraft | A319 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Bangkok to Krabi |
Date Flown | August 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"very impressed with their services"
11 reviews M Schueller (United Arab Emirates)
✅ Trip Verified | Deserves its title as the World's Best Regional Airline by Skytrax. I was very impressed with their services on their short haul flights between Phuket and Koh Samui which went by so quick. The plane was spotless and cleanliness was good enough for a short flight. The A7R 72-600 was brand new, meals were decent options for a short haul flight. I strongly recommend this airline for your regional travels in Asia and Thailand!
Aircraft | ATR 72-600 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Phuket to Koh Samui |
Date Flown | August 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"I was extremely happy"
K King (Australia)
Not Verified | Bangkok Airways were very good. I was extremely happy especially having a meal provided. Aircraft was spacious and staff were extremely friendly The flight was on time and the fair was a good price.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Bangkok to Phucket |
Date Flown | May 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"check in was seamless"
59 reviews Richard Laycock (United Kingdom)
✅ Trip Verified | The check in was seamless and can not recommend it enough. It was the self check in. I was checked in online and you got and get your ticket, baggage label and take it to the belt. Again it’s also self service and was done in less than 5 mins, superb. Had a two hour delay which was annoy as I lost a lot of time due to this. Food was ok for a 1hour flight. Overall good service.
Aircraft | A319 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Bangkok to Ko Samui |
Date Flown | April 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"a perfect flight"
59 reviews Richard Laycock (United Kingdom)
✅ Trip Verified | This was a perfect flight. It was my girlfriends first time flying on an ATR she wasn’t too keen but as a keen flyer I found it superb. The check in was very quick. Transportation to the plane also very quick and efficient. Meal was ok during the flight. Baggage also came out very fast.
Aircraft | ATR72-600 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | USM to UTP |
Date Flown | April 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"it was a great flight"
C Lee (South Korea)
✅ Trip Verified | I flew on an extremely early morning flight with this airline and I was in for a pleasant surprise. Albeit the short distance and flight time, the flight attendants provided courteous service and there was even a breakfast meal. It was quite nice. I think the meal consisted of a sausage, eggs and some vegetables. Check-in and baggage drop was done via a self kiosk and it was seamless. At arrival, my checked bags was dispensed in no time. Everything from start to finish was effortless and it was a great flight.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Bangkok to Ko Samui |
Date Flown | December 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Not the greatest treatment of passengers"
W Allen (Canada)
✅ Trip Verified | Frist, they changed the schedule for the tickets without offering a refund. And then a few weeks later, they cancelled the ticket. I had to login to the website to process a refund. Now I wait up to 30 business days for the funds back. Not the greatest treatment of passengers.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Bangkok to Hat Yai |
Date Flown | January 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"the crew was friendly"
M Karinski (Czech Republic)
✅ Trip Verified | The flight was on time, cabin was clean and the crew was friendly, flight crew announcements were clear and understandable. We ordered a kosher meal, and got water, banana and apple but crew kindly replaced it for a regular meal. I wanted to purchase some souvenirs onboard, initially cabin crew said she will come back to me, but finally said they didn’t had any. Strange, if you don’t have any, why do you offer it in a separate public announcement at the beginning of the flight.
Aircraft | A320 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Bangkok to Ko Samui |
Date Flown | January 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"I have been avoiding them"
Mark Skoning (Thailand)
✅ Trip Verified | The Covid years were rough on Thailand airlines and Bangkok Airways are no exception. Although our flights to Siem Reap via Bangkok from Chiang Mai operated on time, the exterior condition of the A319 on the first flight was deplorable. The second flight was on a ATR 72, Bangkok Airways still flying these relics. Being an ATR it meant a bus gate at BKK. I hadn’t flown Bangkok Airways in years and I was painfully reminded why I have been avoiding them on this trip.
Aircraft | ATR 72 / A319 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Chiang Mai to Siem Reap via Bangkok |
Date Flown | January 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Brilliant flight"
Andrew Mortimer (New Zealand)
Not Verified | Brilliant flight. Really comfortable seat for a short hop. Service faultless and ground services excellent including a fantastic Business Class lounge at Bangkok airport
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Business Class |
Route | Bangkok to Samui |
Date Flown | November 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |