Allegiant Air

Terrible. An 8 hour delay on Monday from Greensboro to St Pete now supposed to leave today at 5.05 from St Pete to Greensboro and they just informed us that plane will not leave until 9.40.

Saw all the bad reviews and don't understand why. I have flown Allegiant many times with no delays other than weather and the staff were great. Can't beat it for the cost. Would recommend to anyone. How else can you get to Florida in 1hour 45 minutes from Ohio for 75 dollars.

I have to say no stars for this airline. So called 'customer service' hung up on me once then when my son called them back they hung up on him too. I signed up for text alerts on my phone but they did not advise me (even after we traveled 3 hours with a rental car for the second leg of our trip to Knoxville airport). After checking in we found out that the flight was cancelled for mechanical reasons for possibly 1-2 days. We ended up renting another car and drove 15 hours reaching home after 4am. What a way to end a vacation! I have to admit they did eventually refund the money because I refused the $100 vouchers they offered. Did not need the vouchers because now I intend to pay full price for a major air carrier. Just so you know because they are not a major carrier they do not make other arrangements for you and if you find a flight you can get on you re paying for it again.

I had a flight on 11/11/2013 from Oakland to Phoenix. The flight was delayed 2 hours before they finally cancelled it. They didn't give us any idea if there would be a flight the next day so I had to book my own flight on Southwest so I could get to Arizona at a cost of $350. My return flight on 11/25 was delayed 4 hours! Today my fianceé was supposed to fly from Oakland to Phoenix and he just received notification that his flight is delayed 2 hours! You really can't depend on this airline. Flights may be cheap but you might have to pay more on another airline in order to get to where you want to go.

Sitting at Sanford FL airport as I write this. Arrived early for the flight back to Springfield MO. Flight was cancelled due to missing crew member last night. No notification on website. Aggravation is not worth it. Now as I sit here waiting to get within 3 hours of home on another flight and wasting an entire day I regret ever trying them on a friend's recommendation. No real recourse no food vouchers. Other choice was wait 24 hours and try again. Hotels food and transportation all at our expense. Needless to say I will never use them again and do my best to ensure anyone that will listen doesn't either. The only good thing I can say is they are direct flights (when they actually fly) and the seats weren't too bad. We were offered $100 off our next flights as if I will ever use them again. Tonight at 5.34 when the plane lands will be the last time I ever consider Allegiant Air.

11/27 flight 888 from PIE to ABE. 12/1 flight 803 from Harrisburgh to PIE. They may have low rates but nothing is included and I mean nothing. Carry on check bag water on the plane cookies pretzels peanuts not included. You must pay for everything. There is no inflight entertainment. The seats do not even recline. The planes are old and antiquated the staff are rude. No one is in a hurry for anything. They give you no information no courtesy whatsoever. They change the rules every step of the way. Every person we talked to had a different story and nothing matched. All they did was lie to us. Everything was delayed and there was no compensation to the passangers for the inconvience that was given to them. First our time was changed with no notificAtion then we were told we had to wait 4 hours because the pilot and crew needed time to rest. By the time you pay for baggage a beverage and every other thing you have paid way more than the other airlines.

I have used Allegiant Air during my 4 years while attending school out of state. Yes the cheap flights home when I had breaks were great but I was always delayed. I might have been on one single flight where everything was on time and they didn't push back the time due to "operational issues". There were also several times where I had to walk to my car in the airport parking lot in pitch black late at night because my flight was pushed back so much. Me being a young girl this was very unsettling. Allegiant feels that offering free complimentary drinks when the flight is delayed will make everything better well they are wrong. Also when you run into an issue there no settling a canceled flight at the airport you have to sit on the phone for over 30 minutes waiting for the next available travel agent. Honestly I don't think the issues that come along with booking a flight on their airline is worth the cheap flight.

Our flight from Oakland CA to Bellingham WA was delayed 5 hours - no explanations or apology were offered. The ground crew were too inexperienced and timid to criticize. They didn't seem to be in the loop any more than we hapless passengers were. There were no weather problems at either end of the flight. An earlier leg of our trip (Bellingham to Vegas) was delayed for 2.5 hours - again no explanation or apology but it was raining heavily on arrival in Vegas so we assume that was the reason. I sent an email to their customer service and got a very quick personalized but unapologetic response. I've been a life-long traveller and have travelled on many no- frills airlines so I know what to expect in terms of crowded seating and lack of freebies. However as countless others have attested Allegiant Airline is the worst because of their shoddy customer service both during and after travel. This truly is the worst airline in North America.

Austin to Las Vegas Nov 28th Flight number 453. They say low cost airline but they rip you off. Myself and wife were traveling to Las Vegas. The flight was empty and system generates random seats we both were not travelling together. To travel together we have to pay 35 USD. When I called the customer care to adjust the seats since the flight was empty I was given a very rude reply. The price we paid for our tickets we could buy with other airlines.

Took a non-stop from Fort Lauderdale to Lexington hoping to avoid the mad scramble in Atlanta. Big mistake. This airline left late due to engine issues (had to get a replacement aircraft) then when we arrived the ramp wouldn't work. It took 45 minutes for them to figure out they needed to open the rear stairs and allow us off. No discussion of perhaps just taxiing to a different gate. After replacing another hour yes hour awaiting bags. My advice skip the non-stop and stick with Delta.