Allegiant Air

Have flown many times with Allegiant and always expected some delays but never encountered one at all. Our fare from Orlando to Springfield MO was priced at $408 with Delta a 2 hour layover at Atlanta. We booked with Allegiant and paid just $110 round-trip and non stop. The aircraft was clean and flight attendants wonderful. I regularly travel from Orlando to Little Rock Springfield MO Newport News and Salisbury (now deleted) and thoroughly recommend Allegiant.

My wife and I were scheduled to fly out of Bellingham Wa to Las Vegas on April 11 for the 9 am flight. An hour before departure we were told it would not be leaving until 3.30pm with no explanation or apologies (apparently there was a mechanical problem). We were given $8.00 food vouchers each and waited further delay until 3.45. Once on the plane it left as scheduled. We returned on April 18 as scheduled. The crew were friendly and professional but won't fly with them again as the their aircraft is old and unreliable not worth the savings!

Flying out on Allegiant tomorrow and already this trip is a disaster. Confirmations have been difficult to receive went to check in online and wasn't able to add any bags. Went ahead and checked in to secure my seats and then called customer care. Told there was nothing more they could do. Told me that I would have to check my additional bags at the airport for a $50/bag charge vs. $20/bag online. She did offer to let me check my additional bags for my return trip but told me it was my tough luck on the outbound flight. She informed me however that I needed to be at the ticket counter 2 hours in advance and not the 60 minutes my e-mail confirmation said. Thankfully maybe I won't miss the flight but given all of the issues so far it will be the last trip for me on Allegiant. Pretty bad when you don't even have to take the trip to know that you won't be a returning customer.

We flew Toledo to Sanford Feb 6th. Since we were the only flight going out that morning we breezed through security. Boarded the plane and sat. Finally the captain came on and explained we had to wait for the fuel truck to come back because we had not received enough fuel. Then we sat waiting for the paperwork. We finally took off 45 min. late not making up any time in the air. When we approached Sanford the captain came on again to inform us we now had to much fuel and would be circling the airport until we burned it off. 45 mins later we landed. All this plane does is fly back and forth between Toledo and Sanford. You'd think the fuel people would know exactly how much fuel is needed for each trip.

Was supposed to fly from Belleville IL to Sanford Fl. The weather was horrible in STL area and there were tornado warnings issued. It took me 3 hours to get to airport which would usually take 1.5 hours. I tried to call the airline to report that it was dangerous for me to travel but I was on my way. There was a 30 minute wait to speak with a human. When I arrived at the airport the plane was still there but they said that they closed the door already and could not let me on. The plane pulled out ten minutes early. I was standing there watching the plane pull away from the jetway. No refund no sorry we left early and didn't let you on. nothing. I will never use this airline ever. Terrible customer service.

I have been flying between Orlando-Concord for the last 10 weeks. Not once have they been on time. People at Orlando/Sanford are rude and inconsiderate. They view selling you a ticket as a favor. Last flight into Florida tonight and as usual they are late.

Flew round trip from Allentown to Orlando/Sanford. Was a little worried as I never herd of Allegiant before and that the planes are old but we had no problems and they were on time. I would use them again.

Abysmal. We were notified a mere hour before our flight that it had been delayed a full 25 hours and procuring vouchers for our hotel was like pulling teeth. Additionally Allegiant refused to cover the taxi fare that we had accumulated as a result of their screw-up. Their representative said that it should be "good enough" for us that they were "accommodating [us] with a replacement flight!" I spoke with a few travel representatives about this issue and they informed me that this sort of thing happens all the time with Allegiant.

We flew Concord to Orlando and back with Allegiant and we loved it. We were careful to read all the rules about baggage etc before we got to the airport so we had no issues there. Yes you do have to pay for even a soda on the flight but it was not a big deal. The flight was comfortable the attendants were nice the flight was a little delayed but not by much and certainly no worse than any other airline. I really don't get all the complaints I have seen on other reviews. I really liked Allegiant!

Flew St. Petersburg/Clearwater to Rockford IL. on April 5. Flight 876 was delayed 2 hrs due to five attendants calling in sick. Once boarded we waited another 2 hours before the maintenance check and paperwork were done. Very poor management and unacceptable for a flight service.