Allegiant Air

First time I flew Allegiant Air, it was recommended by a friend. I was impressed with the amount I paid, everyone was very nice. I have never flown alone so i was nervous but the stewardess told me if I was still nervous to let her know and they would do everything possible to keep me at ease. The plane was clean. My flight arrived early and was a great ride. I will continue to fly this airline they make it affordable to come home to see family more often. give them a try. I didn't need to check a bag so there was no added cost for that. Thank you for making it affordable to fly.

Used Allegiant Air to fly from Appleton to Phoenix on December 22nd and returned today January 3rd. Very clean timely and professional staff. Saved a lot on airfare over Southwest and got comparable service - happy all the way around. We don't need all the extra add on so it's very economical. For people that don't understand the charges, study the website closer before you book your trip - it's pretty easy people, figure it out.

For the most part, my experience with Allegiant has, thankfully, not been like many of the experiences other reviewers have encountered. For the most part, Allegiant, at least, when I flew them, got me there on time. However, the ground staff is pretty much unfriendly as ever. On a flight from LAS-HNL, the flight attendants have been the best part of the flight, smiling and courteous, so no gripes there, though of course sometimes they're a bit of a mixed bag, and on one flight from EUG-LAS, I had one flight attendant that was a bit rude. However, on my recent flight from HNL-LAS, there was an unexpected delay with little to no apologies. Got to the gate 30 minutes before boarding time and when boarding time was supposed to happen, the Flight Attendants were still sitting at a locked door, chatting away. The Flight crew showed up 15 minutes later, and even then it took 30 minutes until they could enter. Even then, there were still more unexpected delays due to seatbelt and reseating issues. Which they didn't even bother to announce. I only knew about it because I overheard Flight attendants talking about it. For the most part, Allegiant, in my experience at least, isn't the absolute worst airline. You do get what you pay for. However, with outrageous fees, limits on bags, really tight and uncomfortable seating, and just horrible service, I'm going to have to say Allegiant isn't really an airline you should consider flying.

Bangor to Orlando. Worst experience I've ever had flying. My flight to Orlando was delayed by 6 hours because the plane was broken and we needed to be sent a new plane. The Allegiant staff at the Bangor airport were rude and not helpful. I asked to have my return fight changed to compensate for losing almost a full day with my parents, and they said no and offered no apologies or explanations. However, after calling the customer service number, they had no problem changing my return flight and happily did so. My return flight had an emergency landing in Rhode Island, and the pilot announced that the engine was overheating. We landed safely in RI and were greeted with about 6 firetrucks as soon as we landed. We waited hours before having an updates from Allegiant as to what was going to happen to us. At first they said they'd bus us to Bangor, but ended up putting us all in hotel rooms for the night and we flew out the next morning at 11am. Only one Allegiant flight attendant on the morning flight apologized for our inconvenience. The Warwick airport workers (not Allegiant staff) were excellent and accommodated us as well as they could, given the circumstances. I would not recommend Allegiant to anyone, despite the cheap prices. Not to mentions all the hidden fees.

Los Angeles to Eugene. When booking my flight I was excited about the opportunity to fly home for the holidays at an affordable price. For a college student this pricing was exceptional but the price is only possible for Allegiant Air because they have many add on and hidden fees. When checking in at the front desk it was 30$ extra to have my small backpack taken on as a carry-on, 5$ to have your ticket printed, and something like 7$ for any on plane amenity. The staff was not very helpful and the flight attendants rudely snapped at guest to get their attention. The seats were old and the crew seemed to be more inclined to gossip as opposed to serve the customer. Spending a bit extra for a more established airline is well worth it.

Horrible customer service. Omaha to Tampa flight cancelled due to "weather" yesterday when we watched several other flights taking off and landing. They kept telling us at the gate that it was due to refueling, deicing fluid trucks, crew time out, and so forth. When customers started asking for vouchers then it was due to weather and not what we had been told. Don't bother calling their call center because they will just tell you to submit your complaint online and they won't help you at all! Flight rescheduled for this morning and we are already an hour late. By the time we get in the air we will be almost two hours delayed! You get what you pay for with this low cost airline. Bad service, delays and no accountability!

Allegiant Air's business model is interesting, take the outlying markets and offer direct flights to tourist destinations. This sounds good helping these areas and providing a service right? The problem are added fees that quickly take those savings away and reliability issues that may leave you a day or more late. If you look for a direct flight from an outlying market its appealing, flying in non-reclining seats so tight you can't open a book, delayed or rescheduled at their convenience due to aging aircraft, it may be worth the chance. When you get on board the fun continues with what are most likely the rudest staff I've ever encountered, budget constraints dictate staff caliber also apparently. The decision is yours ultimately, it may be worth rolling the dice, just build in an extra day on each end for delays and you will likely be fine.

In addition to the airline nickle and diming you, the flights are 2-3 hours late leaving for mechanical problems. This is not a discount airline after you add on additional fees. In addition to your base ticket price, get ready for $5 for ticketing, $50 for carry-on, $50 for checked bag, $15+ for a seat selection. By the time you get on board you have spent the same as a normal airline and are not guaranteed the flight will ever leave on time. You are also stuffed in like sardines. No leg room.

We have flown several times on Allegiant Air and last night makes the second time that we have been late, and they don't offer much of an answer to anything. This company is very hard to communicate with. We had a flight sometime back from Florida to NC with no weather issues and the plane was very late and no explanation was really offered. Yesterday afternoon we should have been on a 2:49 pm flight and they said the flight was diverted and would be late. The times for arrival kept changing. The plane finally got us to Greenville SC late in the evening. No apology except by the captain in flight. If you don't like the high risk of being late then go for the no frills ride. I think we will pay the extra money and get less boundaries on luggage, seating etc with a major airline.

Allegiant Air ruined my Christmas and have the worst customer service - it's like dealing with robots! Getting a good deal is not worth the lack of service and common courtesy. They cancelled our flight by sending a text when we were already at the airport to check in and didn't have any staff ready to handle all the upset passengers.