Allegiant Air

My fiance and I will never fly Allegiant again. The flight departure was pushed back three times due to mechanical issues with the aircraft. We boarded the aircraft three hours after our original departure time. Once we were seated on the aircraft were were delayed another two hours as we waited for the crew to summon a deicing truck. During the two hours on the ground, the aircraft's air conditioning system was shut down. The crew would not provide water or allow anyone to use the bathroom. We arrived at our destination at 2:30 am. Five hours and thirty minutes after the originally scheduled arrival. Instead of being picked up by family, we were forced to take a cab to the nearest hotel. We stayed there until a family member could come pick us up.

We have flown with Allegiant Air many times over the past several years and I believe this last experience will be our last. While it's nice to have a non-stop flight to one of our favorite traveling destinations (Orlando/Disney World), I believe it's no longer worth it. With the cost of flights increasing plus they price gouge you for everything including check in luggage (which is only 40 pounds max), carry on luggage, picking your seat per person per flight, in-flight snacks/beverages, and now recently they've added on a charge to print off your boarding ticket at the counter. This last flight I truly witnessed how they love to price gouge their customers. My husband and I did not want to pay the fees to have to sit together - I think it's ridiculous that an airline should charge for this - it should be a courtesy. However, the airline will deliberately separate you and when you do an online check-in the night before, they will show you that you are separate, that you can't change it at the counter and that you have to pay $$ if you don't want to sit next to a stranger. I was 31 weeks pregnant and we were placed at two opposite ends of the plane, me row 14 and my husband row 29. Two rows in front of my husband were two empty seats where we could have been placed together. Also, next to me was a young single girl who could have been moved elsewhere very easily, and also about 5 rows behind me were two additional empty seats. Of course the staff tells everyone not to switch seats. Just goes to show how Allegiant Air doesn't really care about taking care of their customers, they just want your money. It's sickening to me and instead of paying that fee so I can sit next to my husband, we're choosing other airlines from now on. Plus I maybe ran into one friendly person the entire round trip flight. It's just not worth all the hassle anymore.

Excellent flight from Charleston to St. Pete-Clearwater with Allegiant Air. Low cost. Fee for checked and carry on bags. Left on time. Nice seats on jet. Air crew were efficient and friendly. Quick direct flight to sunshine and then home. In airport staff both locations seemed friendly and efficient too. Enjoyed my trip which I rarely say about flying.

I have one positive thing to say about our Allegiant Air flight from Punta Gorda to Allentown so I will say it first. Lots of leg room. Instead of nickel and diming you to death, they should get rid of half their flight attendants. They were so unkept I could hardly believe it. Sloppy uniforms and dirty messy hair. The two up front by us were extremely immature. The one reading on the PA system read so fast she screwed up time and time again. Other than try and sell snacks, they did absolutely nothing. Our two "young ladies" talked loudly amongst themselves constantly. One of them stood up front eating breakfast on a 2 hour flight. An elderly gentleman needed to use the rest room during turbulence and wasn't allowed to help make sure he didn't fall. OK, so it is their rule, but the exchange was less than friendly and his fellow passenger ended up helping him. Our fares could be more reasonable if they just got rid of half of their under qualified useless attendants. The pilots weren't informative either and when they did interact with us you couldn't understand them anyway.

Amazing bang for the buck. My girlfriend and I flew round trip for $320, combined! Yes, the seats do not recline. Yes, you have to pay for assigned seats. Yes, you have to pay for snacks. But, if you are a low maintenance traveler like we are, this is the airline for you.

Los Angeles to Boise with Allegiant Air. Flight was supposed to leave at 5:30pm. Delayed for "mechanical issues" for 40 mins and then again for another plane to fly in from Vegas. Plane was supposed to leave Las Vegas at 7 and be here at 8. For some reason it has been pushed back to 9:45 departure time now with no further explanation. Staff is nowhere in sight to talk to. When they finally showed up they offer no help and are rude and unsympathetic at all for the now 4.5 hour delay. Terrible experience and some of the worst customer service I have seen. The only compensation they offered was a meal voucher that they didn't hand out till 3 hours after we were already supposed to have departed. What good is a meal voucher at 8 when I have obviously already eaten?

Allegiant Air flight from Punta Gorda to Toledo. Departure delayed initially because of weather in Toledo when there really was no weather problem. Departure 6 hours late due to mechanical problems, had to fly in another plane. Return flught cancelled as boarding began, delayed departure until next day - 18 hrs later. Again mechanical issues cited.

Allegiant offers flights at a great value. My flight both to and from my destination were on time. Both flights were smooth, and I felt like I was in very capable hands with the pilots. The flight attendants on both flights were friendly and helpful. I would book Allegiant again.

First time flying with Allegiant Air from Los Angeles to Honolulu and it was much better than we expected based on the negative reviews. Both flights were on time, boarding was organized and efficient, and the flight itself was very smooth. All employees were personable and friendly. They were helpful to passengers who needed any assistance finding their seat, putting luggage away, etc. We had no challenges with our carry on luggage so no additional charges. We found the snack and drink prices reasonable, $4-5 for snacks and $2 for water and soft drinks. Most people did take their own food and drinks on board and the crew picked up all trash in a timely fashion. We will fly Allegiant again in a few months. We paid about $628 for two RT Los Angeles to Honolulu flights and look forward to saving money again. No WiFi so we took books. No reclining seat so take a neck pillow. These are small inconveniences for the money saved.

Niagara Falls to Orlando Sanford, and this is our third time flying Allegiant. Never had any issues and this flight was the best so far. We flew with three kids under 3 and the stewardesses were beyond amazing. Super helpful, accommodating and went out of their way to make our flight as easy as possible. Would recommend.