Aegean Airlines

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 773 reviews
7/10
4 star Skytrax Rating
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10/10

"crew seemed genuinely happy"

(Australia)

Rome to Athens with Aegean Airlines. The aircraft was very clean and the seats were spotless. But what set the airline apart were the flight attendants, its amazing what a genuine smile can do to a passenger. All the crew seemed genuinely happy to be doing their job. I sat in the row behind my family and spoke to the two ladies beside me and they felt the same way. Getting off I mentioned to one of the girls how I felt and got another genuine smile - well done indeed Aegean.
AircraftA320
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteFCO to ATH
Date FlownMarch 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes



26th April 2016 : Aegean Airlines response

Mr. Lowder thank you for sharing the experience of our cabin crew services during your flight from Rome to Athens. We constantly aim to ensure we offer a comfortable and pleasant trip to all our passengers. We will be more than happy to provide you with our services soon.

10/10

"full meal and bar service"

(United Kingdom)

My wife and I flew Aegean Airlines from Santorini to Athens in a Airbus A320, overnight in Athens and on to Heathrow the next day in a Airbus A321. Both flights were full and left and arrived on time. A choc-chip cookie was served on the short Athens leg with a full meal and bar service on the flight to London.
AircraftA320, A321
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteJTR to LHR via ATH
Date FlownFebruary 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"polite and professional"

(Greece)

Thessaloniki to Munich with Aegean Airlines. The aircraft was clean, cabin crew service was polite and professional, and the space of the seats was comfortable. Meal was plenty and very tasty. although I am a gluten free-passenger, the meal was more of a hindu-meal and I am not Indian to like this kind of food. Overall my experience was good to excellent.
AircraftA320
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteSKG to MUC
Date FlownJanuary 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"improved their service"

(Thailand)

Athens to Rome, and my third flight with Aegean Airlines, and they improved their service the last 2 years. For a 2 hour flight the service was equal as a part of an intercontinental flight. No IFE - not sure if need in a short flight with a regional carrier, but in any case not many airlines in Europe offer this value for money. Compliments.
AircraftA320
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteATH to FCO
Date FlownFebruary 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"would recommend"

(United Kingdom)

Flew Aegean Airlines from London Heathrow to Samos via Athens, and the first time I have flown with this airline. Very good cabin crew, leg room much more then a lot of airlines, I am 6 ft and I still had plenty of leg room. Meal was good and a complementary drink. When I fly in summer I use Thomson (TUI) direct to Samos, but I have to say Aegean Airlines is better, and a better price with more luggage allowance on a flexi ticket. Would recommend and use again.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteLHR to SMI via ATH
Date FlownJanuary 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"on time without hassles"

(United States)

Flew with Aegean Airlines on January 17 from Athens to Frankfurt. The flight was nearly full but the cabin crew did a great job at providing everyone with a full meal service and two rounds of drink service. We left and arrived on time without any hassles. There is a lot of legroom available and the seats were very comfortable.
AircraftA320
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteATH to FRA
Date FlownJanuary 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"I would recommend Aegean"

(United Kingdom)

We travelled Aegean Airlines from London to Athens on 8th Jan and back to London on 12th Jan. On both flights, boarding was speedy, we arrived at our destinations early and the flight was smooth. The cabin crew were smartly dressed. As soon as we took our seats, we were given a boiled sweet, and the meal was very nice. There was inflight entertainment on the drop down screens and the legroom seemed to be quite a lot - maybe because I usually fly with easyJet. If you want a comfortable, efficient service then I would recommend Aegean. We even had two complementary drink rounds in a 3 hour flight!
AircraftA320
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteLHR to ATH
Date FlownJanuary 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"service was very good"

(Greece)

At MAD they are using the Star Alliance’s lounge at Terminal 2. Both flights from Athens to Madrid with Aegean Airlines were on time. Aircraft was ok, the 2 front rows were business class with the middle seat converted to glass rest area. Service was very good and personalized. Pilot made announcements and flight information which was announced in Greek, English and Spanish. Safety information was demonstrated only in Greek and English. They offered welcome drink with a Menu of the food options - Chicken or Veal. Food was tasty (salad, chicken, desert). There was no IFE but on the display there was the flight path. Also there was value sales carriage.
AircraftA320
Type Of TravellerCouple Leisure
Seat TypeBusiness Class
RouteATH to MAD
Date FlownJanuary 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"prefer Aegean Airlines"

(France)

Athens to Paris, and vice versa. I prefer Aegean Airlines whenever I fly between Paris and Athens. The food is excellent, staff professional and elegant, and the planes are newish and clean. I cannot say I have had a bad experience with Aegean Airlines, and I fly with it quite frequently. Aegean airlines does not provide video entertainment.
AircraftA320
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteATH to CDG
Date FlownSeptember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"very pleasantly surprised"

(France)

My family (me, wife, children ages 11 and 14) just completed a trip from Paris to Athens, Istanbul, and Cyprus with stopovers of 3-5 days in each place, six flight legs total between Dec 25 and Jan 8. Each leg was in Economy class on A320-200 aircraft. I was very pleasantly surprised by the quality of service on all of the flights. All flights, even the short ones between Athens and Istanbul which were a little over one hour, included some sort of meal or snack service with drinks, food, and tea or coffee afterward. Although food portions were relatively small, everything tasted good. The flight crew were all polite and professional. Seats were comfortable for all flights and all planes seemed clean and well-maintained. Online checkin and baggage drop-off were straightforward and simple, and we were able to use family lanes in for baggage drop-off in Athens and Cyprus. There was no individual in-flight entertainment and we did not use Wi-Fi, but I enjoyed watching images from travel destinations in Crete and some of the Greek islands that were displayed on the overhead screens on final return flight from Athens and Paris. The rest of the time, reading and video games on our own devices during flights were fine for entertainment given that all of the flights were under 3 hours. Based on my experience I can highly recommend Aegean for flights in this part of the world.
AircraftA320-200
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteCDG to ATH
Date FlownJanuary 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes