easyJet

I recently took three trips from UK to Lisbon Madrid and return - never again. Ground staff are uniformly rude the boarding process chaotic and cabin crew do their best to ignore passengers. The one bag policy is not true - plenty of people came on board all three flights with two bags many with large shopping bags. On one flight I sat next to a pilot flying to crew a plane back to the UK. He and the cabin crew talked non stop about how hard their jobs are and how many hours they work! Very unprofessional and plain rude.

Flight 1074 Barcelona - Basel June 6 2014. The easyjet boarding procedure is very poor. Half an hour of waiting in three stages. Before boarding pass control inside the gate and within the gate. I hate it. Also Easyjet should abandon Speedy boarding. It does not make sense anymore after the introduction of assigned seating.

Very good experience. We flew from Milan to Prague in April. Flight was on time and very smooth. No Complaints.

Easyjet were woefully useless at trying to get me to Italy after my flight was cancelled due to industrial action at 3 Italian airports. They suggested a flight 6 hours later to Zurich but by booking on-line I was able to fly on Easyjet to Verona just 2 hours later. Both inward and return flights were perfectly fine although the return was an un-announced 45 minutes late taking off.

I flew with this airline on 29th May 2014 from Nice to Belfast. Several flights were being checked in at the same desks as such the queues were lengthy. The check-in staff were neatly dressed and polite. Boarding was efficient and well managed. The cabin crew were friendly and welcoming and made a clear safety demonstration. During the flight the captain was informative and one has the chance to buy a snack. The seats were comfortable. Arrival into Belfast was efficient and the crew bid the passengers goodbye. I will use this airline again for sure!

Some boarding confusion as the flight was showing delayed 45 minutes. However it boarded on time. Not surprisingly some passengers were missing and the flight left half an hour late. Crew seemed unaware that passengers were told of a delay. Really hate the easyjet boarding process where you "board" on time when the aircraft is not ready - so you are stuck like cattle in a corridor for up to 20 minutes. Flight OK cabin crew a bit surly not much info from the flightdeck. OK for a short flight.

Clean modern Airbus A319 friendly crew who spoke English you could actually understand. We were late leaving but landed on time. Paid extra for the emergency exit seats which is worth the £10 on a flight longer than 2 hours. Have already booked my Xmas flights with them. Definitely recommend. (and no daft trumpet followed by a cocky announcement saying how brilliant they are on landing).

Have just returned from a trip to Prague with Easyjet. We had my elderly mother with us who required a wheelchair for her to get about easier. We could not have been treated any better both at Manchester and Prague where the staff were excellent and very helpful.

EasyJet provide a great product these days. BRS-BCN and back. With speedy boarding the check-in process is like business class. And allocated seating - I had pre-reserved for a slight premium one of the front row seats - more leg room than in any short-haul business class. Service very friendly and efficient. Complete punctuality.

Flight to Tel Aviv from Manchester. On time crew friendly. I'm a nervous flyer but I felt fine Well done easy jet.