Austrian Airlines

My last business trip was from Munich (Germany) to Iasi (Romania) via Vienna on 1st May 2014 and Austrian Airlines probably due profitably reasons decided to cancel the flight OS 645 from Vienna to Iasi. Thus I was routed on another fight Vienna - Bucharest operated by themselves and not fully loaded. One day later I flew from Bucharest to Iasi. I don't recommend Austrian Airline and I will try as much as possible to avoid this airline.

Vienna to Dubai on 26th April 2014. I have to say the service and the crew were above expectations. It was a very pleasant surprise after my experiences flying different airlines. Their care for passengers was obvious very attentive and smiling crew throughout. The seats 2-3-2 combination with good amount of leg space overall it was a nice experience. I would definitely choose them for my next flight.

April 2014 Tel Aviv - Vienna - Paris CDG and back. All flights operated with A321. The plane from Vienna to Paris was nearly 4 hours late (we were given a chocolate bar and mineral water at VIE). On the whole good service. On TLV-VIE and VIE-TLV routes meals are served. On European routes just a snack and drinks. On the VIE-TLV flight it was so warm and suffocating.

Flight FRA-VIE the online check-in and the iPhone app was quite difficult to use. The flight was overbooked and due to that 20 minutes delayed. The Inflight Entertainment was just Austrian Airlines advertisement. Only the food was good because I ordered an Do&Co Menu. So I was a little bit surprised how poor Austrian Airlines could be because every time I flew Austrian before it was much better. So if this is Austrian's "standard" I can't recommend that.

Used Austrian because Lufthansa went on strike and I have to say I loved Austrian. B777-200 JFK-VIE in seat 9K. Single seat and very comfortable. Food was outstanding as were the crew. The chef onboard is a great touch and the flight went quite fast. Then A320 VIE-LHR and again more of the great food and service with a smile. I will recommend Austrian as the service was better than Lufthansa. The only drawback was the entertainment - poor outdated games and not much else.

BKK-VIE. B777-200 with 10 seats across in a 3-4-3 configuration seat width was seriously reduced. This is the most uncomfortable flight in my life. The seats are very bad.

Milan-Vienna-Milan. A319s clean and well-presented. Fair cabin crew poor selection of food (just a snack served) great selection of beverages and spirits. I still think the new Recaro seats are comfortable somebody else would argue on that. On the way back to Milan the flight was overbooked. Was supposed to spend a night more in Vienna but they finally managed a seat for me. Austrian is a good airline to fly with. Was by the way impressed with the new Terminal 3 at Vienna Airport: amazing one and the free-wifi is much appreciated.

Took CPH-EBL-CPH. Extremely satisfied with the trip everything went as it should on time. Very nice staff.

TXL-VIE-ATH on A320 if you expect to eat better brink your own sandwich. The ordered meal is expensive from €15. Also on the long flights you have to pay €5 for amenities kit. Why bother to fly with them. The cabin was clean and both flights were on time.

VIE-DME-VIE both flights on A320. Cabin spotless and seats very comfortable with good leg space. FA's friendly and helpful. We got a full meal on both flight (pasta and a dessert) and drink service including coffee. Flights left and arrived on time. The experience with Austrian was very positive and nice. The flight times to Moscow are good only complaint is Domodedovo Airport (very crowded) but that's not Austrian's fault.