British Airways

Seat Reviews


4 star Skytrax Rating
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing TV 12345
Customer rating from 195 reviews
4/10
4 star Skytrax Rating
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8/10

"seat is quite comfortable"

(China)

It is good to fly British Airways Premium Economy if on an A380. It is 2x4x2 across as on 777 but wider, and good that it is on upper deck so that the window seat gets advantage of a drawer space by the window. Service is better than on Economy, and they are generous on drinks. I think the meal is different from the economy meal. The seat is quite comfortable.
Seat TypePremium Economy
Aircraft TypeA380
Seat Layout2x4x2
Date FlownFebruary 2016
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Seat Storage 12345
yes
1/10

"incredibly bad seats"

(India)

British Airways Boeing 777-300 has easily the most uncomfortable seats that I have ever sat in. Wafer thin padding and the worst headrest ever. Keep in mind I am 5'9" tall and weigh 67 kilos, so not over weight or huge. The in-flight entertainment had limited options and the food was not much to write home about. The staff was friendly and helpful though. But, that does not take away from incredibly bad seats.
Seat TypeEconomy Class
Aircraft TypeBoeing 777-300
Seat Layout3x3x3
Date FlownApril 2016
Type Of TravellerBusiness
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
no
5/10

"seats were still pretty uncomfortable"

(United Kingdom)

Mixed feelings as we only paid £55 each to upgrade from Economy to Premium Economy for the long haul flight between LHR and Buenos Aires. For this price it was worth it for the extra room, privacy, champagne on arrival etc. However if I'd paid the full price, I'd have been pretty annoyed - especially on the return flight. Both times they'd run out of our choice of food for the main meal, seats were still pretty uncomfortable, tiny flickering screens etc. The quality of food on the return flight was terrible. However, from what I could see of economy class it changed our experience from unbearable to bearable! Perhaps I'm a bit naive, but I really expected better from British Airways.
Seat TypePremium Economy
Aircraft TypeBoeing 777-200
Seat Layout2x4x2
Date FlownMarch 2016
Type Of TravellerFamily Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Seat Storage 12345
no
2/10

"most uncomfortable fight to date"

(United States)

I was in economy class on a flight to London, from New York. This was without a doubt, my most uncomfortable fight to date. I have flown all over the world and never been so uncomfortable. British Airways no longer has arm rests, they have half walls on the side of each chair. As a woman with hips, I was so jammed into my seat, that I was in discomfort my entire ride. I am average size, with a pair of hips that don't fit into a square box. To add insult to injury, being so jammed into my seat my thighs, everything was more difficult to maneuver. It made me uncomfortable and rather embarrassed. I upgraded my flight home just so I wouldn't have to deal with it. I will not be flying BA again.
Seat TypeEconomy Class
Aircraft TypeBoeing 747-400
Seat Layout3x4x3
Date FlownMarch 2016
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
no
4/10

"seat was very uncomfortable"

(United Kingdom)

The flight was pleasant however the Boeing 747-400 seat was very uncomfortable for a night flight back to Heathrow. They say people like to arrive refreshed once they get off the plane, I felt like I need being stretched out after being crammed in. The landing by the pilots was one of the worst I've ever experienced. The service by the cabin crew was excellent and food was satisfactory. For a company that is supposed to be the flag carrier of Britain it was very disappointing.
Seat TypeEconomy Class
Aircraft TypeBoeing 747-400
Seat Layout3x4x3
Date FlownAugust 2015
Type Of TravellerFamily Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Seat Storage 12345
no
1/10

"will never fly BA again"

(Canada)

We flew return on BA from LHR to YYZ on a Boeing 787. The seating was very small. My seatmates are all over 6 ft. The seats in front are very close, the inconsiderate person in front of me immediately reclined the seat to its max. I had to put my book away because between the back of the seat and my face was 9 inches. This was 6+ hours that felt like 18 hours. When I turned on the movie the screen it was so close that I couldn't see the screen. I will never fly BA again.
Seat TypeEconomy Class
Aircraft TypeBoeing 787
Seat Layout3x3x3
Date FlownMarch 2016
Type Of TravellerCouple Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
no
2/10

"economy seats are horrific"

(Ireland)

Flew LHR -TLV return on Boeing 787 and this was my first experience of the British Airways Boeing 787. The economy seats are horrific! I am 6ft tall and of average build. Managed to secure an exit seat on the first leg but found it very tight. The return leg was a nightmare. I had a centre seat and could not move even in the slightest without disturbing my neighbours. We were literally shoulder to shoulder and wedged. Then the passenger in front reclined their seat and it was like being buried alive. To give a sense of proportion, I stretched out my arm in front of me and my elbow went past the seat in front. my screen was pointed at my chest and almost so close I could not focus. I will never travel British Airways Boeing 787 again. I will pay anything extra to avoid it or alternatively not travel at all.
Seat TypeEconomy Class
Aircraft TypeBoeing 787
Seat Layout3x3x3
Date FlownFebruary 2016
Type Of TravellerBusiness
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
no
4/10

"not a good seat"

(United Kingdom)

This was an overnight British Airways Boeing 787 flight from Calgary, Canada to London Heathrow and I was sat in seat 36A. This was not a good seat! There was very little room between my seat and the one in front. I am not tall or big but felt cramped throughout - the seat width is not great either. I would actively choose Emirates or Singapore or possibly KLM over BA if given the choice in future. Comments from people around me suggest that I am not alone in thinking this. Experience was not helped by a rushed meal service with poorly defined choices (chicken or pasta - pasta with what?) and average quality. I had expected British Airways to be better than this!
Seat TypeEconomy Class
Aircraft TypeBoeing 787-8
Seat Layout3x3x3
Date FlownJanuary 2016
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
no
7/10

"claustrophobic, hot, cramped"

(Canada)

My experience flying British Airways Boeing 787 overnight from Montreal to London was so uncomfortable that we had to upgrade our seats to an access row on our return trip. The seats are so close to one another that the entire flight was like a lesson in withstanding torture : claustrophobic, hot, cramped, and barely endurable. Neither my husband nor I are large people, and the seats themselves were comfortable as far as hip room was concerned, but the backs of the seats in front of us were so close that we had little to no room to manouver. Just awful. I have Celiac disease and so I ordered a gluten-free meal. The dinner option was nice (tilapia on rice with side salad and fruit), but breakfast the next morning consisted of a broken plain rice cake with a small pat of jam and a cup of water. Seriously? We paid for exit row seats en route back so we had extra leg (and breathing) room, and the GF meals I was given were wonderful. Once again, staff were lovely. I don't know whether there had been issues cabin cooling on our first flight or not, but the flight home was a totally different experience.
Seat TypeEconomy Class
Aircraft TypeBoeing 787
Seat Layout3x3x3
Date FlownNovember 2015
Type Of TravellerCouple Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
yes
8/10

"legroom is good enough"

(United Kingdom)

I was in seat 26A, and legroom is better than average (not excellent though). They have movies and news via overhead screen. Meal is nice but disappointing for a 5 hr flight (LHR-LCA). These Boeing 767 have the old but comfy seats. Also as its old, the legroom is good enough. The recline is stiff but it goes a decent way back (even though 26a is at the back of the cabin). For meal it was a sandwich. Also good value to money.
Seat TypeEconomy Class
Aircraft TypeBoeing 767-300ER
Seat Layout2x3x2
Date FlownApril 2015
Type Of TravellerFamily Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Seat Storage 12345
yes

British Airways Photos

British Airways is the flag carrier of the United Kingdom, with its main hub being at London Heathrow Airport where it operates from Terminal 5 and Terminal 3. The airline also has substantial operations from Gatwick Airport. British Airways is a member of Onweworld alliance, and part of International Airlines Group (IAG).

FIRST CLASS

British Airways offers First Class on many long haul routes operated by widebody aircraft (Boeing 747-400, Boeing 777, Boeing 787 and the A380). Most aircraft have 14 flat-bed seats in First Class, and 8 seats on the Boeing 787-9.

flat_seatsFlat bed seat / suite
power_iconIn-seat &/or USB power
No WiFiOnboard WiFi
AVODAudio / video on demand
DiningOn demand dining
WinesFine wines & beverage service
SleepingPillows & duvet / blanket
PyjamasPyjamas / Sleepsuit
AmenitiesAmenity kit

BUSINESS CLASS

Branded as Club World for long haul and Club Europe for short haul services, British Airways was one of the pioneers of flat bed seats in long haul business class. The product is overdue an upgrade, with the seat layout on a Boeing 777 being 8-across in contrast to the more standard 4-across layout. British Airways Club Europe cabin uses a standard Economy class seat, with the middle of each 3-across section left empty. British Airways charges business class customers to reserve seats for both long haul and short haul flights..

LONG HAUL
flat_seatsFlat bed seat
power_iconIn-seat &/or USB power
No WiFiOnboard WiFi
AVODAudio / video on demand
On demand dining
SleepingPillows & duvet / blanket
PyjamasPyjamas / Sleepsuit
AmenitiesAmenity kit

SHORT HAUL
Seat pitchSeat pitch : 31 ins
Seat widthSeat width : 17 ins
In-seat &/or USB power
No WiFiOnboard WiFi
Inflight entertainment
DiningComplimentary meal / snack

PREMIUM ECONOMY

British Airways offers a premium economy cabin on their long haul / widebody aircraft, branded as World Traveller Plus. With the exception of the larger seat, the onboard service and product varies little to the standard long haul Economy class.

Seat pitchSeat pitch : 38 ins
Seat widthSeat width : 18.5 ins
No WiFiOnboard WiFi
power_iconUSB power
AVODAudio / video on demand
DiningComplimentary meal
WinesComplimentary beverages & wines
SleepingPillow / blanket

ECONOMY CLASS

British Airways has been reducing economy class standards recently and now charge for all food and beverages on short haul services. Further cuts are expected to their long haul product standards. The cabins are branded as World Traveller for long haul, and EuroTraveller for short haul.

LONG HAUL
Seat pitchSeat pitch : 31 ins
Seat widthSeat width : 17.5 ins
No WiFiOnboard WiFi
power_iconUSB power
AVODAudio / video on demand
DiningComplimentary meal
WinesComplimentary beverages & wines
SleepingPillow / blanket

SHORT HAUL
Seat pitchSeat pitch : 29-30 ins
Seat widthSeat width : 17 ins
In-seat &/or USB power
No WiFiOnboard WiFi
Inflight entertainment
Complimentary meal / beverages