Singapore Airlines

Lounge Reviews

5 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 130 reviews
5/10
5 star Skytrax Rating
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4/10

"Big negative is no toilets"

(Hong Kong)

Good variety of drinks. Decent selection of food choices. Chairs not exactly the most comfortable. Big negative is no toilets but it appears from other reviews that this is an issue with other lounges in this airport.
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"staff were exceptional"

(Germany)

A very comfortable if not undersized lounge for the demand placed by the mid-afternoon volume of FFs and Premium passengers on the A380. Food choice was 'good' at best however with the volumes of food offered on board the plane the selection of tasty cold bites and a few hot dishes was more than enough. Staff were exceptional and the hostesses circulated the masses and offered Champagne refills without prompt - a nice touch. The lounge is relatively well appointed but there was no spare seating capacity and I can anticipate this becoming an issue if other Star Alliance FFs flock there given the airlines reputation for high standards in its lounges.
AirportSydney Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
1/10

"wouldn't recommend this lounge"

(Germany)

They treat Star Alliance Gold Members as the lower class. Food is not nice no showers not comfortable. I wouldn't recommend this lounge to no one. Airport is nice but Gold Lounge is not comfortable at all.
Lounge NameStar Alliance Gold
AirportSingapore Changi Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"a cramped unattractive space"

(New Zealand)

If you are expecting an experience comparable to the very good services provided by the silver kris lounge in a Singapore you will get a shock. This is a cramped unattractive space with limited facilities that does not compare well with Singapore Airlines overall business class product.
Lounge NameSilverKris
AirportLondon Heathrow Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"lounge is clean"

(Canada)

The Port Lounge is a relatively small lounge in Kolkata airport but the food choices weren't bad (Chinese and Indian veg and non-veg including rice fish and other items), you could have a full meal. The alcohol selection is not huge but sufficient. There is a limit on the number of drinks per guest but no one was enforcing such a limit (if it exists). The lounge is clean but it has no view.
Lounge NamePort Lounge
AirportKolkata Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
1/10

"The lounge was horrible"

(Singapore)

We were flying out on Silk air so my normal Star Alliance entrance wasn't applicable. So we used our priority pass card. The lounge was horrible. Stained furniture carpets exposed cables etc. The small amount of food there was looked like it had been there for days. No alcoholic beverages. The whole place looked like a 1950 soviet style lounge. Needless to say we left after 5 minutes. Then they had the nerve to charge my card $34 for each of us even though we should have a free visit! Do not go near Singapore priority pass lounges. I would give them "zero" stars for most choices.
AirportSingapore Changi Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"very average"

(Canada)

Very average. Every time I am here there seems to be a good gossip session going on among the staff loud and given it is not a self serve bar totally absent when it comes to offering a drink or being at the bar when one is looking for a drink. Much prefer the London lounge a business class lounge close by. Food looks like it has been sitting out forever and again staff don't approach to offer anything from the menu. A shame as Singapore Airlines in flight service is terrific.
AirportLondon Heathrow Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"bathroom with showers excellent"

(United States)

Being the HQ large clean lounge. No sleeping rooms like in FC lounge. Bathroom with showers excellent.
AirportSingapore Changi Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"lounge was peaceful"

(United Kingdom)

Visited the Singapore Airlines T3 lounge at London Heathrow as a passenger with Thai Airways en route to BKK. Star Alliance lounge share. As always lounge was peaceful. Good flow of fresh foods with staff preparing more pastries when they ran short. A much better option than using the London Lounge suggested by Thai as that is a shared First and Business lounge.
AirportLondon Heathrow Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"new lounge fit-out looks sleek"

(Australia)

New lounge fit-out looks sleek. I travel through Sydney a lot and it was desperate for an upgrade. Staff are friendly. Food really average buffet was cold and tasteless. I would have thought they would have really stepped up a notch with the new look. Unfortunately don't expect to much on the food front.
Lounge NameSilverKris Lounge
AirportSydney Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no