Singapore Airlines

Lounge Reviews

5 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 130 reviews
5/10
5 star Skytrax Rating
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5/10

"Outstanding SIA Business Class Lounge"

(United Kingdom)

Outstanding SIA Business Class Lounge in T3 with many separate sitting areas including one for catching a nap on a sofa. Staff gave me a blanket and pillow and noted my seat number to ensure I didn't miss my flight! Wine and liquor selection somewhat limited. Food selection was excellent with prompt removal of used plates and filling empty food trays. The shower stalls aren't as good as a few competitors but other facilities in the restroom area are very good.
AirportSingapore Changi Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"very quiet and beautifully lit"

(United Kingdom)

Very quiet and beautifully lit made for a very relaxing wait. the dining and food was great the bathrooms in the first class lounge were stocked full of great toiletries and fluffy towels. overall quite impressive I thought especially after the dreadful 1st class lounge that they use in Terminal 1 at Dubai airport.
AirportSingapore Changi Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"a small but well appointed lounge"

(United Kingdom)

A small but well appointed lounge. Plenty of individual body hugging armchairs. A small but very tasty selection of foods including dim sum gourmet sandwiches cold meats yoghurt maggie beer ice cream nespresso coffee machine spirits and soft drinks. Bathrooms clean and well maintained. Staff very friendly and attentive. Free internet and wifi access. Great selection of newspapers and magazines.
Lounge NameRaffles Lounge
AirportMelbourne Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"this was very disappointing"

(United Kingdom)

Compared to other SQ lounges I have used this was very disappointing. Very small - was awaiting SQ220 departure an A380 with a full Business Class cabin so there were few empty seats. Decided to leave and used the adjacent NZ lounge. Many times bigger better food selection and facilities.
Lounge NameSilverKris Lounge
AirportSydney Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"spacious lounge with clustered seating"

(United Kingdom)

Spacious lounge with clustered seating. Very quiet. Had a good selection of hot and cold dishes and an array of beverages including champagne! Chic look but missed recliner cushy sofas! The washrooms and showers were very clean and attended to! Vast array of newspaper and reading material. Could do with a spa to go with the cool look and good service! The biggest miss was the view of the tarmac!
Lounge NameSilverKris Lounge
AirportSingapore Changi Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"One of the best lounges"

(United Kingdom)

One of the best lounges I have ever used. Very calm and relaxed ambience. Lots of high quality seating available. Great food and drink selection. Free wifi. Server was down at first but after pointing out the problems I was having logging on manager at the business centre made few calls and had the server re-booted. Empty dishes and tables cleaned frequently. Shower and restroom facilities spotless. Lounge would be perfect if they had a separate "rest area" with lounge chairs and mobile phone restrictions.
Lounge NameKris Flyer
AirportSingapore Changi Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"is looking a bit dowdy and dated"

(United Kingdom)

There are two minor problems with this lounge: the lack of windows - in common with most of the international lounges at MEL - and the fact that like most of the Silver Kris lounges it is looking a bit dowdy and dated. The amount of space was ok food and drink selection was fairly good and the lounge was very clean.
Lounge NameSilverKris Lounge
AirportMelbourne Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"lack of toilets and showers"

(United Kingdom)

I agree with the other comments on here about the lack of toilets and showers - completely disgraceful. The lack of lockers for hand luggage is also irritating for a solo traveller as every time you want to get a drink or some food you have to haul all your things with you and potentially loose your seat. Having said that I found the service and atmosphere to be adequate and lounge felt relatively spacious. The food and drinks were fairly plentiful but a bit stodgy.
Lounge NameKris Flyer
AirportSingapore Changi Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"lounge is spacious and comfortable"

(United Kingdom)

The lounge is spacious and comfortable and was occupied by another passenger and myself flying on SQ to Singapore. We were informed that free massages were available but unfortunately there was no one available. There was a good selection of Eastern and Western food available for breakfast with a good selection of Sri Lanka tea as well. Toilets were extremely clean with an attendant checking it after each use. Great view of the east side apron and partial view of the runway. Good customer service with SQ ground staff accompanying you to the airbridge.
AirportColombo Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"definitely dated"

(United Kingdom)

Definitely dated and was the smallest business/first class lounge I have used. We were there for breakfast just before our flight. Food selection was narrow. The toilets do need upgrading. Another inherent weakness is that they do not offer to look after your handluggage/trolleys whereas in the MAS Golden Lounge you are granted the use of lockers. We were told this was for security concerns; if this was so then MAS would also do the same.
AirportKLIA Kuala Lumpur Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no