Singapore Airlines

A beautiful lounge with comfortable seating. The selection and quality of beverages and food available, both hot and cold, was exceptionally good. The staff were welcoming and unobtrusive. The restrooms and lounge were tidy and clean. This was a lovely, calm place to relax before the next leg of an extremely long journey.

Regular customer of Singapore Airlines Krisflyer Gold Lounge at Changi Airport. Singapore Airlines discriminates its gold members seated on the economy class and business class passengers unlike most airlines at its own base, Changi Airport. Facilities are not too comfy, even compared to Silverkris lounges abroad such as the one at Heathrow T2, also compared to other airline lounges such as Asiana at Incheon, Lufthansa at Heathrow T2, etc. The lounges at T2 and T3 Changi Airport only features basic single sofas and side tables with limited work stations. There is no shower and food if arriving late at night/early morning. It is a bad idea to discriminate loyal customers (even though they are in the economy class).

The business class lounge of Singapore Airlines at Heathrow is not too big. I like the layout of the lounge and food was very nice. They served asian breakfast which is nice surprise. The downside is they don't have computer and printing facilities, but customers can use the business facilities of the Air Canada lounge which is next door.

Singapore Airlines Business class lounge at Changi Airport was very impressive. Neat and tidy, and the food and presentation excellent. I loved the shower available free of charge. A very pleasant venue to spend time waiting for a flight.

Le Anfore handling agent lounge. Worst lounge I have been in. Very little food. What there is is stale. Staff are okay but not very happy nor helpful. Dirty toilets. Men's toilet did not even have a seat!

I was flying Turkish Airlines and as a Star Alliance Gold member I had a choice of a number of lounges. I tried the United Airlines lounge first as I heard some positive reviews. However also decided to try the Singapore Airlines lounge. I arrived at around 10.15am. As well as the expected English breakfast buffet, I was glad to see Chicken Sambal on offer. It was really excellent: chicken on the bone (or rather falling off the bone) and I added rice, hard boiled egg and chilli - I really really enjoyed it. I accompanied my brunch with a glass of champagne. The decor was very agreeable, lots of brown leather seating and a good view of the apron. The lounge is not as big at the UA lounge and it does not offer as much natural light. But the decor and food offering makes it a better lounge for me.

The Kris Flyer Gold Lounge in Singapore is miserable. The food hasn't changed for a long time and I am flying SIA regularly. No showers no rest areas. A shame for a top airline.

Huge lounge with a great selection of food and ample drinks. Superb showers that were cleaned after every use by the attendant and I was even whisked into the first class shower units as there was a queue and 'they didn't want me to have to wait'. Only downside is the lack of nap cabins or a quiet area for a long stop over. Internet was a bit hit/miss very difficult to connect to but worked well when it finally connected.

Very spacious lounge. The individual desk carrels in the back are extremely comfortable and ideal for work. Staff were quite nice. Food was less than mediocre. Biggest drawback is that lounge is a giant den with no windows so mobile reception was iffy at times.

The lounge is one floor down from the departure gates and there are no signs to guide passengers specifically to the the Silverkris Lounge (in contrast to SIA's competitors). Follow the sign that reads: "Other lounges". The premises appear tired and worn with what looks like 1980s decor. This lounge is definitely in need of refurbishment. The bright white neon lights lend it a cafeteria feel. Food and beverage offerings were limited by SIA standards.