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Air France

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 61 reviews
3/10
4 star Skytrax Rating
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7/10

"satisfied with this lounge"

(Spain)

I am pretty satisfied with the standard of this lounge. Fast Wifi and conveniently positioned power sockets around the lounge made it easy to catch up with emails and even download a movie to watch later on the plane. Very comfortable armchairs and good selection of drinks. Food (it was lunch time) was pretty decent too, offering a wide selection of different salads and cold/hot dishes.
AirportNew York JFK Airport
Type Of LoungeBusiness Class
Date VisitDecember 2015
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"comfort factor is rather high"

(United States)

Flying Icelandair we were offered passes to the Air France lounge, as it is shared with Icelandair, whom we flew with. For a Business Class Lounge, the amenities and services offered were on par. The decor was modern, with a slight hint of days past. Everything adorn with tans and reds helped break up the monotony of white that adorns the airport. You have a spectacular view of the tarmac and gates, which in the evening, offers great plane spotting as the sun goes down. The bar is fully stocked, with traditional offerings of wine and champagne. Since this trip was part of our anniversary, we started celebrating early with some champagne. The refreshments and meal offerings consisted of cheeses from France, coldcuts and crackers as well as mini sandwiches. Cold sodas, coffe and tea are a typical staple and are in abundant supply. The staff frequents the serving area, ensuring that everything stays stocked. Seating is abundant as well, although getting there at or around the time of certain flight's departure could cause you to stand a little. The seating is comfortable and enjoyable if you are in a layover situation. Bathrooms and a shower are available if needed, as well as a niche in the far end of the lounge for extra quiet time. Wifi connectivity was fast, simple and strong, which helped pass the time during our wait for the flight to arrive. If given the chance to visit again, I would, as the comfort factor is rather high and impressive for Air France.
Lounge NameAir France
AirportWashington Dulles Airport
Type Of LoungeBusiness Class
Date VisitOctober 2015
Type Of TravellerFamily Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
6/10

"food was unremarkable"

(United States)

We used the Air France lounge when flying with China Eastern Airlines. The lounge is located to the left, just after security. It's a long and narrow facility divided into three sections. Seating was plentiful as were drinks and snacks. The food was unremarkable, more Bakersfield than San Francisco or Paris. There were two (maybe three) monitors giving departure times and gates. No boarding announcements were made. All in all, it beat waiting near our gate.
AirportSan Francisco Airport
Type Of LoungeBusiness Class
Date VisitOctober 2015
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"Lounge seats dirty"

(Botswana)

Air France lounge is in need of urgent refurbishment and / or a good clean. Lounge seats dirty. No hot food available until one hour before departure. Only 2 minute noodles available. Had to leave lounge to get some food. Drinks selection was good. One TV not working, the other fuzzy.
AirportJohannesburg Airport
Type Of LoungeBusiness Class
Date VisitSeptember 2015
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
no
3/10

"Lazy lounge. Food and service"

(Ireland)

This was a Priority pass lounge - not Air France! Comfortable enough but the food offerings here are as basic as you can get. A couple of ordinary sandwiches, some fruit and one type of a small maderia cake. The staff weren't in any rush to replenish either. Lazy lounge. Food and service.
Lounge NamePriority Pass
AirportLos Angeles LAX Airport
Type Of LoungeFrequent Flyer
Date VisitJuly 2015
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"Spacious and quiet lounge"

(France)

Spacious and quiet lounge with a wide range of quality food and alcohol including champagne. Enjoyable experience. Friendly staff.
AirportParis CDG Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
1/10

"no signs anywhere"

(Belgium)

Nobody at CDG airport seems to know where the AF arrival lounge is - they made my walk around for nearly one hour with plenty of luggage and I was unable to find. No signs anywhere.
AirportParis CDG Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"one of the best lounges I have experienced"

(New Caledonia)

One of the best lounges I have experienced. There are enough showers rooms. This is valuable as I usually come in this lounge before (or after) a 12-hour flight. I would have rated it 5* but the buffet especially drinks is a little bit skimpy.
AirportSeoul Incheon Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"all a business traveller wants"

(France)

It's worth noting that it very much depends on the terminal; typically if you are in 2E and 2F it's good level of lounge with showers fresh food coffee/ tea internet and power - all a business traveller wants. If you go to a lesser terminal 2D for example there really is nothing more than a seat coffee and power. It's worth noting that if you do have a long haul flight and you arrive before 2pm you can use the lounge in the arrivals area of 2C.. this has around 6 showers and the usual... not the most comfortable but the staff are polite and it's a hell of allot better waiting for your TGV (Train) in here after a shower.
AirportParis CDG Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"sorry excuse for a lounge"

(Vietnam)

This is a sorry excuse for a lounge. Drinks are plentiful but there was 1 sandwich when I walked in and an hour later still 1 sandwich. There were no plugs to recharge electronics and when I asked they directed me to unplug a lamp and use the socket! This is Air France's home country and this lounge is the best they've got? Quite sad as it is no better than a waiting room.
AirportParis CDG Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
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