Air France

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 75 reviews
4/10
4 star Skytrax Rating
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2/10

"no water in the toilets, neither for washing hands"

(France)

Terrible Lounge - no water in the toilets neither for washing hands. I used the only 50CL bottle at around 19.00 hrs. Was sitting close to the toilet entrance and observed that none of the lounge staff put a new bottle of water - during 3 hours (time of boarding). In the meantime people were walking in/out and of course did their thing without washing hands!
AirportLagos Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
1/10

"small and shabby with uncomfortable seating"

(France)

Malaysia Airlines use this lounge -small and shabby with uncomfortable seating. The choice of food and drinks was very poor. The staff were rather indifferent and off hand when we asked for more croissants. They were having a delivery of stock which was being wheeled through the lounge during the whole of the one and half hours we were there not a very relaxing atmosphere! There is no left luggage facility so if you want to shop you have to take you hand luggage with you. For a European Airport the standard of this lounge is shocking.
AirportParis CDG Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"letdown is the poor quality of the food"

(France)

Lounge is really average and comparable to other AF lounges in CDG. The letdown is the poor quality of the food offered. It was lunch time we were provided with a meagre choice of soup sandwiches a slice of turkey and cheese. Needless to say every one rushed for food there was nothing left besides the usual chips and crackers. The lounge is big let down as 2E is the modern part of CDG.
AirportParis CDG Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"catering not that bad"

(Netherlands)

Arriving at 1830 the upper level was very full and everywhere you looked there were trays with empty cans wrappers napkins etc. Catering not that bad. An assortment of grilled sandwiches soup crisps bread cheese nuts etc. Staff manning the desks were a bit sullen. I hope that their other lounges at CDG are of better quality.
AirportParis CDG Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"small and very crowded"

(United Kingdom)

The lounge in 2F at CDG is small and very crowded. The only seats we could find were at a table in the cafe area at the back. The whole place feels more like a railway station waiting room than a business class lounge. Limited food choice some sandwiches nuts crisps etc. Are all AF lounges at CDG as abysmal as this?
AirportParis CDG Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"selection of drinks is limited"

(Ghana)

Air France business lounges in Terminal 2C and 2F are very similar. Upper Deck Closes at 1630 adding to overcrowding of the small main lounge which at peak times is horrible overcrowded loud and noisy. Selection of drinks is limited sometimes there are some snacks (cheese baguettes fruits etc) which disappear within a few minutes because of the big amount of guests. Rest rooms are too small and Staff do not seem to be very motivated or even attempt to pretend they care! The feedback unit did not work which says it all.
AirportParis CDG Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"lounge is clean and seats are comfortable"

(United Kingdom)

Le Patiolounge is located on the 1st floor of Orly-Ouest Hall 2 just after the security check. Staff is very polite and friendly. Lounge is clean and seats are comfortable with a nice view on the apron. There are three free internet computers - all were working properly. Quite a large selection of newspapers but most of them in French and only two in English. The huge disappointment is the poor food and drinks. For hot drinks there are only vending machines - the same type as in gas stations. The choice for cold beverages is a bit larger but only small cans are offered. Forget about food - at any time of the day the lounge offers only chips or biscuits!
Lounge NameLe Patio
AirportParis Orly Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"staff are reasonably polite"

(United Kingdom)

The staff are reasonably polite but that's where the positives end. We were both starving when we got to the lounge at 6pm but there was no hot food. I then decided to have some cold food but there was hardly any of that either! What is the use of crackers without cheese or butter? Only Air France knows the answer to that. All they had was crisps. On complaining to the staff I was told since "a few months ago" they only serve food at certain times. When they did eventually serve the much awaited fare it was tepid soup and that was about it.
AirportParis CDG Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"limited range of food"

(United Kingdom)

Basic lounge upstairs of the main alley in the terminal. No view except over the shopping corridor below. Limited range of food except crisps biscuits. Even during lunch hours disappointing. Drink range adequate so is the reading material. Couple of pc with free internet access good but faulty connection. Toilets are outside the lounge.
AirportZurich Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"very modern looking retro lounge"

(United Kingdom)

Very modern looking retro lounge. It has several work stations and free wifi. Several staff had occupied one corner and were trying to hide while being noisy and consuming lounge food and beverages. Food included crisps fruit pies quiches sandwiches. There was a self service bar with wines beers soft drinks coffees sparkling wine and spirits. Good choice. Not too much reading material.
AirportJohannesburg Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no