Air France

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 72 reviews
4/10
4 star Skytrax Rating
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2/10

"sorry excuse for a lounge"

(Vietnam)

This is a sorry excuse for a lounge. Drinks are plentiful but there was 1 sandwich when I walked in and an hour later still 1 sandwich. There were no plugs to recharge electronics and when I asked they directed me to unplug a lamp and use the socket! This is Air France's home country and this lounge is the best they've got? Quite sad as it is no better than a waiting room.
AirportParis CDG Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"does offer relaxation time before boarding"

(United States)

We flew Aeromexico Business class from JFK to Mexico City On March 2014. Since the Aeromexico and Air France have a SkyTeam alliance agreement we went to Air France’s Business Lounge in Terminal 1 at JFK. The lounge is small and clean and does offer relaxation time before boarding. One can sit in a deep cushion chair place food on the table or use the complimentary computers. Food offerings on March 19 2014 started with stale roast beef/cheese sandwiches that came from the deep freeze cheap corn chips and packaged cookies one can find in a Supermarket etc. Champagne and other alcoholic and soft drinks were available in ample quantity. The coffee was good and so strong.
AirportNew York JFK Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"noticed a small improvement in the food"

(Israel)

Noticed a small improvement in the food served here in this lounge I visit regularly. If you use this lounge after 7pm you might enjoy a light meal . Choices 10 days ago were a nice beef roulade salad and or grilled vegetables. Soup is also available usual cheese and cake for desert. Much better food then before in this lounge and more fun eating here then food served in airplanes at 1 am. Alcohol wines etc are excellent …If only Air France would see to it there would be some decent food all day long instead of having chocolate chip cookies from 1pm to 7pm this would be a further much appreciated improvement.
AirportParis CDG Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"tables covered with dirty plates"

(United Kingdom)

Absolutely appalling. Dreadful food and tables covered with dirty plates and glasses that the non-existent staff have failed to remove. Quite the worst lounge I have ever been in.
AirportParis CDG Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"an excellent oasis of calm"

(United Kingdom)

Had a five hour stopover between flights. No problems using this lounge for that length of time. Very spacious lounge with plenty of seating and tables for dining. Food provided was of the snack/light meal variety but was good quality. Champagne and wine available on a help your self basis. Toilet and shower facilities were excellent with really good shower lots of hot water at high pressure and good amenity pack provided. All in all an excellent oasis of calm in a very busy airport.
AirportParis CDG Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"why do I bother"

(Israel)

2 very small elevators as stairs to get to this lounge which is not that easy to find but i know my way around cog terminal 2e gate L OR K. Lounge is small surely for the crowd that makes usage of this lounge. Lounge is dark and not clean . it was early morning so food choice was poor choice as usual in cog airport croissant pain au chocolate cereals and something a new a chocolate that has no chocolate taste. Coffee and espresso machine seems to be in need of repair as what i received from this coffee maker had no coffee taste . For those wanting boost early in the morning everything available as soft drinks . As usual af lounge leaves me wondering why do I bother.
AirportParis CDG Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"Dreadful"

(New Zealand)

Dreadful. Avoid this lounge if you can. Looks like a temporary facility. Food was dreadful staff were invisible as were the facilities.
AirportShanghai Pudong Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"best airport lounge I have experienced"

(United Kingdom)

La Premiere Lounge at CDG is probably the best airport lounge I have experienced. Limo transfer direct from disembarkation gate on arrival from long haul flight. Air France staff accompanies to the dedicated security lane inbound to lounge. In the lounge enjoy the Alain Ducasse restaurant some exceptional wine. Beautifully restful chaise longue area with subdued lighting for resting. Toilets and showers are a work of art. Nice bathrobes and slippers with top of the range cosmetics/shower products. Agent drives you to the steps of your departing plane for the next sector.
AirportParis CDG Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
1/10

"rather poor offering"

(Russian Federation)

Crowded and hard to find a place to sit. Washrooms dirty and small for size of lounge. Food service non existent but decent choice of soft drinks available. Overall not impressive and rather poor offering from a reputable air carrier.
AirportParis CDG Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
no
2/10

"poor facilities"

(Thailand)

Very poor facilities old lounge what are they doing? Very poor services friendliness cleanliness etc.
AirportParis CDG Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no