Paris CDG Airport

Customer Reviews

4 star Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 805 reviews
3/10
4 star Skytrax Rating
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1/10

Paris CDG Airport customer review

(United States)

Absolutely absurd security screening delays and redundancy. I have passed through CDG four times in the past 45 days and had the connection flight airplane close the door behind me as I entered because of the absurd delay caused by the French in the name of security checks which is completely redundant. Checking a passport 5 times by different people at different areas checking boarding passes 6 times at different areas and the horrendous lines at the main screening point! Just maddening.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Paris CDG Airport customer review

(Germany)

Upon arriving terminal 2G we were out of the airport and on the shuttle bus within 10 minutes of landing. Leaving 2G was just as easy - no check in line no screening lines and a relaxed lounge atmosphere nice furniture complete with day beds and information screens. I agree that CDG's international terminals are a nightmare.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Paris CDG Airport customer review

(United Kingdom)

Terminal 2E. Spacious and open feel. Connection between the 2 different sections of 2E was easy on a short train ride. The biggest disappointment was no decent restaurant! Only a food court selling overpriced food of poor quality and small portions. The only reason I ate there was I had an Air France voucher due to a missed connection. I asked an AF representative for a recommendation of a good restaurant and he said I would have to go to 2F which would mean passing through time consuming security check points.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
1/10

Paris CDG Airport customer review

(Finland)

Impractical with long corridors (very long transfer from terminal 3 to terminal 2F) strange layout hard to find the way little services too little waiting space etc. Also famous for losing luggage. And: the airport has it own dedicated beggars and homeless people.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
1/10

Paris CDG Airport customer review

(United States)

Paris CDG is one of the worst airports. Noisy dirty and staff unpleasant. Queuing is here a way of life 45 min-1 hour for the passport control with some instances of outright rudeness 45 min to get your luggage if you are lucky. Paris CDG is an incredible non human being airport and a shame for the French people.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
2/10

Paris CDG Airport customer review

(United Kingdom)

Considering the French are famous for their food Terminal 2E (transit from intercontinental to European flight) offers very few culinary delights. Food court contains four bland looking restaurants that weren't open at 9am the day we visited leaving only Laduree some rubbishy looking modern takeaway shop (a coke for 4.90EUR?) and a small similarly overpriced coffee bar for refreshments. The shops seem to veer towards the high end (one can buy a Hermes bag but not a decent cup of coffee) with the exception of the excellent La Maison du Chocolat perhaps the only shop selling any gifts under 50EUR. To get from one part of the terminal to another you need to brave a half an hour bus ride that you need to factor into your connection. Seating is okay but it was bitterly cold inside. Signposting is indeed very haphazard but if you know where you are going then there is little in the way of unnecessary bureaucracy - only one security check which had many lanes and went very quickly manned by friendly staff who could also speak English.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
3/10

Paris CDG Airport customer review

(United Kingdom)

Staff helpful but navigation of airport a complete nightmare. Had to get from 2Fto 2E to check in - this involved going down in a lift which had no information on it as to where 2E was. We had to ask at the desk - along a very long corridor and up a lift back to the 2nd floor and along another very long corridor with all our luggage - no joke for my parents!!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
1/10

Paris CDG Airport customer review

(United Kingdom)

Trying to make a 50 minute connection between 2D & 2E. Somehow I managed it but to achieve this I had to run with bags all the way through 2D along an endless passageway between 2D and 2F across the road to 2E all the way to the far end of 2E through security into the bowels of 2E and finally to the gate. The to cap it all we were bussed to the plane which took the best part of 15 minutes. Don't change here unless you have at least 2 hours 3 if your inbound might be delayed.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
1/10

Paris CDG Airport customer review

(Taiwan)

I've been travelling through CDG at least once a year during the last 8 years and am still at a loss trying to figure out how to efficiently navigate this airport. It has to be one of the most chaotic airports in the world. Don't think that this is just another French idiosyncrasy. My French acquaintances are the most vociferous when it comes to CDG. My advice avoid it if you can it's a mess.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
1/10

Paris CDG Airport customer review

(France)

CDG is a very poor introduction to France (I am French!) and is really a shame. Terminal 1 is a consequence of the French politicians' love for "contemporary" - obsolete architecture and completely atrocious for passengers. Terminal 2 ABCD are too small badly designed no air- con and in all Paris airports the common point is the huge queue at passport control where you are lucky if 2 cops are there to control 3 or 4 long-haul flights ! which is a disgrace compared even to some Middle-East countries. Other common points are dirtiness and lack of toilets lack of moving sidewalks. This time flew from 2F which is slightly better more modern more space more available seats. Nevertheless was shocked to discover there is no lift to take you to departure level so manage with your suitcase in escalators - and no air- conditioning in the waiting rooms which is an issue because although in this one the ceilings are very high the architect has put windows everywhere.. A last word of advice for foreign travellers if your ticket read 2G be aware that this is a (bad) joke this is a totally different terminal and you need a 15 mn bus shuttle to go there after having left your rental car at 2 E/F. Any connection going through this terminal needs a bare minimum of 3 hours even worse than all the other reviewers said.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no