❎ Not Verified
| Arrived from Canada on an Air Canada flight and had to transfer to another Lufthansa flight in another terminal. Both my wife and I had to go through security and move to the other terminal, Firstly the queues for security were really bad and eventually I found out that there were too little security staff for the quantity of checks they were doing (well above and behond what a security has to be). Checks were made thoroughly on everything, laptops, cameras, Ipads, batteries, mobile phones, charging leads etc.., they asked to switch everyone on and they then checked the functionality. Then they had to be put back into bags and they all went through the x-ray machine, At this point I was asked to go through scanner, which in my case went off. A security guard then frisked me and found I had left my wallet in my pocket and was asked to remove it, plus my handkerchief. He check them both visually and then started shouting why I hadn't sent them through the conveyor. He then put them thorugh the conveyor, by now he asked me to remove my shoes and socks and put them seperately through the conveyor. He was very condescending, arrogant, loud speaking, who be-llittled me. By this time my blood pressure was rising rapidly. Then I said I have been through security in Canada, then his voice went up again and said 'this is Germany and we do things properly and thoroughly'. Eventually it took us over an hour to get through, then when we arrived at our terminal gate, we were asked if we would like 250 euros each for our seats as they have over booked. Basically I have travelled extensively through the world and this was by far my worst experience. Avoid Frankfurt airport like the plaque.