Amsterdam Schiphol Airport

✅ Trip Verified | Amsterdam has now become an airport to be avoided at all costs and times. The transit queues are horrendous, lines 1.5 hours to transit through only two working security points, despite thousands waiting in queues. The airport has lost its shine and attraction, its mojo, its calibre to have once been one of the best in Europe. Now, a former shadow of itself, amenities are poor, food queues are too long, toilets filthy, let alone the aforementioned security transit queues being some of the worse I've ever experienced globally. Seating in the terminal is quite frankly horrible, who thought that hard wooden benches are even remotely comfortable. Dirty passenger areas, unkempt and filthy corridors, works unfinished years after they commenced (yes, I've been using AMS for several years - more on that later). Extreme lack of social seating areas, or remotely family friendly areas. Food court areas, if this can used as a term, are jammed solid for hours. Even sadly, the best bar in AMS, Murphys was forced to close. A travesty, this was the one social point everyone knew and loved. Yes, ok I understand the no smoking at the airport, but the way it has been addressed is draconian. Globally, Schiphol is becoming a pariah of airports, standards slipping to that of an outcast experiment gone wrong. Sorry EHAM/AMS/Schiphol, I used to work there years ago, and it brings tears to my eyes how much your standards have slipped, its poor, its bad. Sort your transit area out. Improve your passenger experience, get better seating or at least clean it, so I don't sit on a wooden chair and stick to it. Get yourself back to the airport you once were, world leading, instead now, you have slipped to a 3rd world experience.

✅ Trip Verified | What can I say about this airport this over the last couple of years. Amsterdam Schipol airport is like a third world this last two years. Kilometres line for security control, for the passport control and long waiting for the luggage. How is that possible! All they do is announce into the PA "no staff".

✅ Trip Verified | Transit process for non-Schengen to non-Schengen flights was seamless and logical. No security check required, just follow the ample signage to your gate. The airport is laid out for "lateral flow" of the gates. I'd heard that runway delays were terrible at Schiphol, but my flight from the US made it to its gate only a few minutes late and that was because of delays in the US. There was a long queue at the departure gate, but, even with that, my flight to eastern Europe left only slightly late. The airport has a very modern and "industrial" sort of layout, and is very clean. Even the restrooms were clean. I hadn't used this airport in almost a decade, so I'd forgotten how nice it is overall. Side note: If an Albert Heijn store is convenient for you to walk into, do so. It's one of the best things about the Netherlands, as cliche as that might seem for the Dutch person reading this.

✅ Trip Verified | I was expecting a disaster zone on arrival from Belfast on EasyJet. I was surprised to find it was fairly quiet. The queue for “other passports” at passport control was not too bad - the egates were open for those that can use them - sadly not for British passports any more. I didn’t have luggage to collect but it seemed quiet at baggage reclaim. I went straight through customs and was in the arrivals hall about 30 minutes after landing. A pleasant surprise after all the negative reviews.

✅ Trip Verified | I travel often for work and I have to say that this is the worst airport I have ever been to. The queues were extremely long and slow. I understand the workers are overworked and tired but this is unacceptable. The rest of the airport was depressing….if you can, try to avoid it at all cost.

Not Verified | Reviews hold very little weight...but if I can convince one person to change their plans and avoid this disaster of an airport then it'll be worth it. We stood with at least another hundred passengers for two and a half hours at passport control for a 1 and a half hour transfer window! Staff were useless and unhelpful. I asked one member of staff whether we've just been unlucky and was told it's been like this for months which begs the question why hasn't this mess been addressed? We then queued again for the transfer desk, only 75 minutes this time, rebooking the next available flight. So for the next 8 hours we mooched around the airport waiting for our next available flight and took in all the splendour of the shut retail units, dirty toilets and huge queues for food. I've travelled frequently through Schiphol regularly over the last 25 years and always thought is was decent and could easily spend hours in between flights in the bars etc.. but not any more. I will now never fly KLM or use Schiphol if I can avoid it until they sort out this mess. I will now go through the process of claiming compensation for my delays. This cannot be a sustainable business model. If you want an example of how not to run an airport then now sadly Schiphol is the one for you.

✅ Trip Verified | Not sure I can add much to the terrible reviews and PR this airport had gotten recently but will make a few comments. There isn't anything particularly good about Schipol. It's far too big, expect long walks and difficult transit, it's far too crowded and simply a sea of people that you cannot escape from and it's woefully understaffed. The immigration and security queues are embarrassingly long and slow. If you can avoid this airport you should.

✅ Trip Verified | I used Schiphol at the end of October, the pros is that the airport has great transport links so easy to get into and out of. But that is it I used to love Schiphol, I was shocked at the state of the airport, no space, overcrowded. Trying to get any to find a seat was impossible, trying to buy a simple coffee was also impossible due the the ques at every outlet! Seriously it was an extremely poor airport, I often use Schiphol to connect to long haul flights but not sure if it is worth the hassle unless things get better.

✅ Trip Verified | Last minute trip to Vienna via Amsterdam. Schiphol is dysfunctional, dirty, overcrowded - none of the airport's services functions well. Restaurants totally full, not possible to buy even bottle of water due to enormous queue to the cashier. You can find the toilets on the basis of smell.

✅ Trip Verified | Schiphol has had enormous staff problems, both at security and at luggage handling. This trip I have seen none of those problems. SkyPriority check-in and security clearance worked wonders, in all it took me perhaps 25 mins. Plenty of time for the lounge. Tip for business class travelers (also for other airlines than skyteam, e.g. Lufthansa what I experienced in October): you can also go through fast priority security clearance. Don't be shy not to ask a staff member. They will gladly point you where to go. This can save you from having to queue up the sometimes long lines for economy, although they are slowly thankfully getting better too.