Vietnam Airlines

Although checking in 3 hours before take-off only the last row was available with an aisle seat. I eventually got a window seat. There was only a single choice for dinner - pork- by the time I was served. At breakfast the trolley passed by me I had to ask if I would be getting breakfast. There was chewing gum residue on the video monitor next to me. The monitors are tiny and the foil had worn out on the "buttons" on mine. The pitch is very tight but the staff at least got passengers to put the seats upright during meals or eating would have been impossible. Very limited film selection was the same on flights in both directions.

SGN-SIN. Aircraft not very clean and no attention paid to safety - people using mobiles whilst aircraft was moving and bags stowed in front of seats. Unable to deplane at Singapore for 30 minutes. Return to SGN - aircraft parked remotely and passengers bussed to terminal despite half the stands being empty. Not impressed.

Had 4 flights with my wife and 2 children - was only seated with my family on 1 flight! Staff appeared helpful but could not re-arrange seats - 1 long flight was easily re-arranged when onboard. Entertainment was either not operating or the sound was not audible. Last overnight flight back to Sydney from Saigon had a crying baby - staff were nowhere to be seen until the child stopped crying.