Tigerair Australia

✅ Trip Verified | Sydney to Brisbane. Absolutely the worst airline I have ever dealt with. My flight was cancelled with notifications coming 2hrs after the flight departure time. I need to catch a train for 3hrs before arriving at the airport. No explanation given at the time with customer services stating this is why you should have travel insurance. 100’s of people were left stranded. Appalling service. I’ve been all of the world on budget airlines and this has never happened.

✅ Trip Verified | Melbourne to Brisbane. Tigerair ruined 3 days of my holiday and i had to inconvenience friends and family who picked me up and dropped me and provided accommodations so I am waiting for reimbursement. The service was pathetic and it is easy to see that everything done was to save money. I will take this further if I am not reimbursed for my inconvenience as well as lost time accommodation and transport costs.

✅ Trip Verified | Perth to Melbourne. They are an absolute joke! I booked ticket with this company, on morning of the actual departure they sent me a txt saying it’s been cancelled. Called customer service waited 40 mins to get to talk with anyone, who cared the less. Advised me they have no recovery flight only 3 days later that’s been cancelled an hour later then another 5 days later. While they advertised the cancelled flight for sale on different website. They said they won’t refund the return ticket, because that flight hasn’t been affected, which is because if I won’t leave I can’t return. To annoy me some more they keep sending me confirmation email about the return flight. Not to mention I have wrote them numerous complaints no response. If they ever want to refund the money for a flight they would do in 3 weeks, which I doubt! but they could take money straight away. They take no responsibility for any other financial loss that caused by their action!

✅ Trip Verified | Melbourne to Hobart. We got pretty good value on this flight with Tigerair. Boarding was efficient, the crew was friendly, the flight operated on time and our exit row seats were comfortable. Prior to the flight, the airline had done a good job at keeping us informed about a possible pilot go-slow that might have caused us problems. We had to wait a long time for our baggage at Hobart, but this is almost certainly an airport problem (it was very busy on the weekend before Christmas). Going by our experience on this flight, I would be game to try Tiger again.

✅ Trip Verified | Sydney to Melbourne. We were informed of a delay on our original flight time but upon arriving at the airport we were informed that the flight had been cancelled with no more flights available for the next few days. We were offered a refund and have received no money, nor information after several attempts to contact Tigerair. We had a flight to catch back to the UK the day after so had to drive from Sydney to Melbourne, putting us out of over £400. Tigerair have been very poor with communication and overall customer service. Would never consider flying with them again.

Not Verified | Cairns to Melbourne. Having flown Tiger before i did not expect this airline to burn clients as they clearly do. Upon arrival at the airport, advised of 1 hour delay. After 1 hour advised of 3 hour delay. after 5 hours advised of cancellation. No attempt of help from Tiger, everyone had to sort out alternative flights or accommodation airport transfers etc for the following days flight. Our cost so far $428. It gets better the next day my wife and I are charged $46 for one of us exceeding the 7kg carry on limit by 2 kg. This airline should not be licenced to operate in this country.

Not Verified | Completely disappointed and frustrated! Would not recommend to anyone, they delayed our flight about 10 minutes after we were supposed to have already been boarded and supplied no reasoning as to why. They then gave a new estimated time for boarding and also delayed that time after they had us line up for a plane that had only just landed filled with people from its previous flight, we waited in line for 30 mins before being told our flight was then delayed again due to "engineering problems"! Outraged is all I can say the staff at the gates were also extremely rude about how much longer it would take before we could board. Appaling company and staff, will never use Tigerair Australia again and I recommend that you dont either!

✅ Trip Verified | Sydney to Gold Coast, we were 45 mins before at airport but they did not get us to go to flight, and on the way back to Sydney canceled due to engineering requirements. I did not receive the any email, call or text by Tigerair. The worst flight I ever booked. I was forced to book other airlines flights on the same day with extra money from my pocket I would never book Tigerair Australia again. Please don't let them this kind of company give your money back. I am really upset and unfortunately I had to pay extra money to go to my city. Never use this company.

✅ Trip Verified | My flight from Brisbane to Melbourne and on the way back from Melbourne to Brisbane were both canceled due to safe excuse named as "engineering fault" by Tigerair. The worst flight I ever booked. I was forced to book other airlines flights on the same day with extra money from my pocket worth AUS 500. I would never ever book Tigerair Australia again.

Not Verified | Sydney to Melbourne. Absolutely appalled by Tigerair! Have had our flights changed & cancelled 6 times in 10 days. Wouldn’t even offer an earlier flight and could not check to see if there were any. Tried to push me into getting a refund & then got angry because I refused. Will not be flying then ever again!