Thai AirAsia

FD 3112 outgoing flight delayed for over 45 minutes without prior notice, only display 20 minutes delay on screen before scheduled departure time. Aircraft clean enough but looked old with wear and tear. Seat tight and not so comfortable. FD 3111 return flight boarded punctually but delayed with passenger's carry on problem, seemed as though everybody could bring on what they wanted. Their policy is not enforced whatsoever and that is very problematic. Cabin crew are polite, efficient and try their best. Food sold on board was fairly priced. Generally a fair experience and acceptable standard.

My first flight from Khon Kaen to was without any complaints. I had a tight connection and staff even changed my seat to the front of the plane to help me make my flight. Unfortunately once I got to DMK everything went horribly. No one could direct me to domestic transfer flights. Once I missed my flight and went to the counter of AirAsia the woman only told me that I shouldn't have booked such a short connection (even though online allowed me to) and that the next flight she could put me on was on Monday. Told I would have to pay for the new flight, I immediately went to Nok Air for a new flight. Awful service.