Singapore Airlines

✅ Trip Verified | Flew with SQ468 on the 27th of November out of Singapore and I was pleasantly surprised! The aircraft was in a top notch condition and the food was by far the best food I have ever tasted on an airline. The cabin crew were extremely attentive and were very courteous. I should particularly mention how they look after toddlers very well on board. Load factor was full however this wasn’t a challenge for the team at all. The only drawback of an otherwise excellent flight was the fact that the entertainments system malfunctioned so much that I ultimately gave up and went to sleep.

✅ Trip Verified | Sydney to Hong Kong via Singapore. The service that I received in Sydney Airport was so unprofessional. The ticket that I bought is student ticket, so I got 10KG more baggage allowance. However, the staff said that my baggage are overload (43kg in total). I understand that baggages are overloaded, and I was happy to pay for the extra 3kg, so I asked the staff how much I have to pay for the extra KGs, she answer AUD270. So I chose to repack my baggage since I think it is more expensive than I expected. after I repacked (1kg extra), the staff asked if I can pay for the extra or not (I was surprised, since it is just 1kg more). Even though I understand that the ground staff are mostly outsourced, they are representing SQ, so I should expect professional service. The aircraft from SIN to HKG was very old that the screen is still is squared format. The meal tasted bad as well. I do not normally complain about the quality of the food as long as they are acceptable, however, I did not think that it is in an acceptable quality from world No. 1 airline. Thirdly, I am not sure if all airlines are like this or not, however, from the meal menu, they have 3 courses to choose, I was informed that they only have 2 courses though. The seat of A380 is alright, but not okay for the B777 since it is way too old. I did not think the staff of SQ is friendly too, you can tell that the staff of my aisle are tired of the job and did not want to serve. I had a really high expectation in SQ since it ranked as the No1 airline, however, my experience tell me that it is not.

✅ Trip Verified | Flew short-haul flight from Seoul to Singapore with an A330. The plane is not very old (9 years) but had already old fashioned seats (no flat beds) and old entertainment. Both latter are the sole critical points in this experience that have been compensated by a fantastic crew with fantastic service. No airline can ever beat Singapore airlines when it comes to onborad service. A very attentive cabin crew with a very friendly and professional purser. Drinks were great and meal was fantastic that comes as usual with sate as appetizer.

✅ Trip Verified | London Heathrow to Singapore. Having flown long-haul with various airlines over the years, and with Singapore Airlines to Asia before, we opted to use them again as they offer good value and service. We booked direct with the airline, which was cheaper than any aggregator sites - we had intended to fly premium economy, but when booking managed to get a business class outbound journey for almost the same price. The experience was excellent - from the business class SilverKris Lounge at LHR to the onboard service. The plane we were on had the relatively new business class seats, which were superbly comfortable and afforded a truly relaxing journey, with a good range of entertainment, food and drink (we used the 'Book the Cook' to have our own choice from the extensive menu). The wifi was also reasonable even if a 30MB allowance is meagre for a near 12.5 hour flight! The overall service was attentive without being over-bearing and the staff were always smiling - our every request was met and reinforced our view that Singapore Airlines offer the best business class experience among the top airlines.

✅ Trip Verified | Manila to Munich via Singapore. Singapore Airlines has always lived up to its name and quest for excellence. The plane used for the Singapore to Munich leg of the flight has wider seats, wider TV monitor and wider aisle. The cabin crew service was excellent and attending to our needs. The inflight entertainment has more movie choices as compared to last month when I used this airline on return flight to India.

✅ Trip Verified | I was disgusted with my flight from Auckland to Singapore. I found the food inedible, wine was a sauvignon which I don't like, I asked for Chardonnay just got a no. Toilets were dirty. We have a suit hanger when boarding to be hung and when we disembarked we saw it in the floor, when I asked why it was just dumped on the floor instead of hung up they had a no response attitude. Second leg to Heathrow I am just boarding now and dreading the overnight flight. Will not use them again.

✅ Trip Verified | Delhi to Manila via Singapore. The crew on the Singapore - Manila leg of the flight, SQ918 were stern or not in the mood to serve on this flight. We were still offered the usual food and hot towels, but the atmosphere was cold at that section of the plane.

Not Verified | Singapore to Sydney. I think Singapore Airlines is overall a very good airline but I think their premium economy compared to Qantas is ordinary. No curtain separating cabins, no welcome drink, meals out of aluminium containers. The only difference to economy is better seats. Not worth the extra money and not special.

Not Verified | We flew from Singapore to Manchester on Sunday 28th October and can honestly say it was the best economy flight we have travelled on. Very comfortable seats tasty food and snacks Exceptionally clean toilets and most of all a great cabin crew.

✅ Trip Verified | Dubai to Singapore flight was delay and I missed my connecting flight to Hong Kong. As it was airline mistake, they booked me on the next flight departing to Hong Kong after 5 hours. The staff at Singapore Airport arrival was not much helpful, they gave me SGD 15 meal voucher and asked me to wait in the public waiting area.