Royal Brunei Airlines

Melbourne to London return. Staff were attentive and catering was good. Seats wee comfortable and inflight entertainment of good quality. Toilets cleaned constantly throughout the flight. Our 11 year old doesn't travel well and was ill both ways and stewards dealt with this competently and compassionately. Actually liked the opportunity to get off at Brunei and Dubai although Brunei airport needs improving. You do need to go through security again both times which became very tedious particularly for those who were carrying water.

Flew Melbourne-Bangkok return with a stopover in Brunei. A nice airline with a better-than-average economy class. The staff were friendly and efficient and the seat had better leg room than many. Very good value compared to other airlines on the route and better service.

Melbourne to Bangkok. Very good flight friendly flight attendants and a tight connection in Brunei made easily. Seats were comfortable. No problems food was good and plentiful. No alcohol served but told I could have taken a bottle of wine. Happily fly them again.

Flew LHR-MEL-LHR. Cabin staff are fantastic. Seats comfortable and aircraft clean. Have flown Qantas and Malaysia Airlines on the same route and ahead of Malaysia in all aspects. Far less stress and no drunks.

Melbourne-Heathrow over Easter 2012. Travelled economy class and appreciated both the value for money and the inflight service. Crew were very efficient and attentive. They routinely cleaned the toilets! Peaceful flights both ways and plenty of empty seats to snooze on on the second leg to/from Dubai. Only grizzle is the efficiency of the airport staff at Brunei who struggled to issue Boarding Passes on the homeward leg to a tired and grumpy group of passengers.

Excellent service and attentive staff. Wide seating converts to full length bed. Innovative and satisfactory meals. Good selection of fruit juices. Good time keeping seamless connecting flights. Enjoyed a very peaceful and restful flight from Melbourne to London.

MEL-LHR-MEL. Our expectations were exceeded. Value for money using economy seating was excellent. Seat spacing seemed better than our experience with Qantas. Gluten Free meals supplied for my wife were ok. Meals and refreshments were generally very good. Would be happy to fly them again.

Melbourne to Bangkok via Brunei. Both sectors departed and arrived on time. Both aircraft clean and comfortable. Very good service from flight attendants. Only 4 in Business Class so almost one to one service. No alcohol served but BYO not a problem in moderation. Excellent English from Cabin Crew. No priority passes for immigration in Bangkok. Excellent value for money.

Travelled from New Zealand to London. Unfortunately Royal Brunei are no longer travelling to NZ but they arranged connecting flights. Planes immaculate and the service we received from the cabin crew was fantastic. The airport in Brunei is basic but there are no long delays. Onboard entertainment was up to date with recent movie releases.

Brunei-Kota Kinabalu. Very short flight on A319. On time. The business class cabin had a total of two rows (8 seats). Seats are comfortable with lots of legroom. Cabin crew were friendly. Some fruit juice was served prior to departure but there was no meal/drink service during that short flight. The business class lounge at Brunei airport was quite nice with not a bad choice of warm/cold food and drinks.