Royal Brunei Airlines

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 7 reviews
4/10
4 star Skytrax Rating
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1/10

"never visit this place anymore"

(Brunei)

Trip Verified | Before i entered the Sky Lounge, there is a notice written, the Wash room is not Working! I present the invite to the front desk, staff asked me how may of us and are you travelling with a child. after she check everything, she said Go Ahead. The dining area was a mess, there were few tables with left over dishes, no service staff to be seen, i have to move those left over dishes to other table by myself. Got myself a seat There were only two main course, a fried rice and a fried noodle (it was near empty). The selection of bread is very minimal, small packet of butter runs out, and at the buffet area, food and stains almost everywhere, bread crumbs all over the place too. I spend 15 minutes and have not seen any staff adding in more food or clearing up the table. I will never visit this place anymore.
Lounge NameSky Lounge
AirportBandar Seri Begawan Airport
Type Of LoungeBusiness Class
Date VisitDecember 2018
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Staff Service 12345
no
6/10

"Overall it was ok"

(Australia)

Trip Verified | Royal Brunei uses the Cathay Pacific lounge in Melbourne. It’s way down and a bit dark and dingy, no windows, just next to some sort of hall. The bathrooms were nice and clean though. The food selection, while not extensive was adequate although the hot food kept running out. The seating was fine, nothing about the lounge was great but it wasn’t as bad as I feared it might be from previous reviews. There were quite a few in the lounge, however there was plenty of seating. Overall it was ok.
Lounge NameCathay Pacific
AirportMelbourne Airport
Type Of LoungeBusiness Class
Date VisitDecember 2017
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
6/10

"lounge in Brunei is quite basic"

(Australia)

Verified Review | The lounge in Brunei is quite basic. It is not meant for a long stay. The whole airport has been upgraded and slightly expanded. The lounge received some minor changes. It is comfortable and able to handle the number of passengers using it. WiFi worked reasonably well and has improved over the past 12 - 18 months. The food remains fairly limited but is of good quality. I always have a shower on the return to Australia (three hours in the airport) and while the water was hot the pressure was variable.
AirportBandar Seri Begawan Airport
Type Of LoungeBusiness Class
Date VisitJuly 2017
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"very tiring and tedious stay"

(United Kingdom)

The Royal Brunei Airlines Sky lounge at Bandar seri Begawan airport is very quiet and very basic. Staff are not very communicative and few and far between. No alcohol served and the only beverages are cartons of long life fruit juice, fizzy drinks and hot beverages - all self serve. The buffet is both limited and unappetising. Lounge chairs are not comfortable for more than a hours stay - my flight was delayed seven hours and it was both a very tiring and tedious stay in the lounge Massage chairs were unserviceable. The toilets are very poor for a premuim business lounge. Two urinals and two toilet cubicles together with two showers (with plastic curtains and broken tiles) are not much better than what one will find in a very basic motel.
AirportBandar Seri Begawan Airport
Type Of LoungeBusiness Class
Date VisitMarch 2016
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"pleasant enough place"

(Australia)

A pleasant enough place to take a break for an hour or so and I was flying on a very cheap business class fare so was reasonably happy but if I had been paying full price I think I would have expected more from this lounge. Very small space with limited food choices but what was there was pleasant enough. Instructions on how to use the coffee machine would have been helpful.
AirportMelbourne Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"food was excellent"

(Australia)

A very good business class lounge. The food was excellent and the hot showers that my wife and I had was great and very refreshing. WiFi was great and the staff were more than willing to help.
AirportBandar Seri Begawan Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"not up to world standard"

(Australia)

This lounge takes you back to the 1970's. Although it's clean and tidy it's certainly not up to world standard. Some of the lounge chairs were very uncomfortable.
AirportBandar Seri Begawan Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no