IndiGo

✅ Trip Verified | Mangalore to Mumbai. The Indigo staff at Mangalore was very cooperative. She helped to adjust all 3 family members for nearby seats. Cabin staff were alert and attentive. Good service.

Not Verified | Thiruvananthapuram to Colombo. Due to the cornavirus and the closing of India's borders, I was forced to cancel my IndiGo flight to India. The refund by Indigo - free of charge - was very easy online and very accurate and efficient. I have travelled on this airline before, it is a very good company and today I verify that they are excellent on all levels.

Not Verified | Kolkata to Hyderabad. Best Indian airline, but no in flight entertainment. A value for money airline with nice service - keep it up IndiGo. Nice food and no delay on the flight.

✅ Trip Verified | On 2nd March I travelled with a group of 9 ladies from Kozhikide to Mumbai. We were so well looked after by the customer relations especially Aswathi. The ground staff was exceptionally helpful and kind. The flight was on time and it was a very pleasant experience to fly with Indigo.

✅ Trip Verified | Ahmedabad to Delhi. Aircraft departed from the gate on time (however, we were delayed taking off due to "dogs on the runway" apparently) The flight was good, service was good, bottled water wasn't expensive and we arrived into Delhi on time.

✅ Trip Verified | Delhi to Istanbul. Plane seemed old (1.3 years old), seats were uncomfortable. They'd run out of veggie sandwiches before they got to me, so I agreed to get noodles instead., these were instant noodles, but took it anyway. No in-flight entertainment or alcohol served. At the end of the flight we had to seat on the landed plane for about 15-20 minutes with no explanation given and then while exiting we were given some form to fill in on the spot (but no pens to fill it in with). One plus was that the staff at Delhi airport were quite nice and the ones on the plane were fine as well.

✅ Trip Verified | Raipur to Kolkata. I know Indigo is a low cost carrier but the only good thing is "On-time Performance". Their cabin crew were reluctant to provide a full glass of water. I do not have any options to select seats during checking using kiosk and was randomly assigned a middle seat of last row. The leg space was too small for me.

✅ Trip Verified | Ranchi to Bangalore. I received my trolley with broken handle at the destination counter. They didn't do anything to compensate this. After complaining no action as if nothing happened.

✅ Trip Verified | I have just booked a flight from Delhi to Jaipur for next month and had a horrible experience. The website was not working for me, payment was not processed even if you enter your card details, customer service is very poor and no one helps you with solving the actual issue. I entered my card details about 7 times and it came back with an error, not even knowing if the payment went through. The rest of the time I have tried it didn't even get to the payment stage or it simply didn't even show the flights at all. In these 24 hours, the price of the tickets increased by 25%. I tried to online chat with an agent, however, they had no solution for me and kept telling me to try again. After a while of back and forth, the agent offered to hold the tickets for me and I can log in after and pay for them. After all this, trying another few times the payment went through and I checked in but they have unchecked me. Apparently I need to present the card used for payment at the airport.

✅ Trip Verified | Dubai to Thiruvananthapuram. This is the worst airlines In the world, they are liars and they are careless. If your health/mind/luggage is important to you I do not suggest to ever travel with them. They lost my luggage, they did not refund the money for the cancelled flight and they were lying to me that they found my luggage just to mislead me and make me go away. I hate this airline. They hurt me emotionally and physically, 3 days spent at the airport just looking for a bag. I booked another flight and they told me my bag will be loaded. When I was boarding they said my bag isn’t there and no one knows where is it. They are the worst in the world. And if you’re thinking “ah they’re cheaper then others that’s ok” - it's wrong. That’s what I was thinking and trust me it’s not worst the experience I had with them. Don’t fly with IndiGo.