Finnair

Heathrow-Helsinki-Heathrow AY 840 AY 3125 2 Jan and 6 Jan. Customer handling punctuality service and catering are all faultless but Finnair Business Class has a certain style which is very calm measured and Scandinavian. You are made to feel more like a guest at a charmingly managed dinner party than passengers in an aeroplane. I look forward to my next flight.

Riga-Helsinki-Beijing in Economy. We redeemed two Finnair tickets using Qantas points. Finnair sent us a couple of welcome emails and highlighted the online check in option. We did online check in 24 hours before the departure. As a Oneworld Sapphire member we picked front row seats. Check in at Riga airport was eventful staff are not really familiar with Beijing's 72 hours transit visa on arrival. It took a while for her to understand and sorted out all the luggage and boarding passes. Finnair is using Riga's airport lounge It is a very nice lounge. Finnair's subsidiary flyBe is flying Riga to Helsinki. It was a full flight and cabin crews are very friendly and helpful. Transit in Helsinki is very easy. Lounge in Helsinki airport is nice and food was plentiful. Helsinki Beijing flight was half full and staff did a good job. I love Finnair it is a great airline and has consistent good service.

6 Jan 2014 HEL-LHR. Good lounge in Helsinki onboard excellent purser in business and food good. Seat is like in economy but middle seat empty. I really like Finnair business class.

Frankfurt - Helsinki - Beijing. The seats were relatively comfortable however since I am very tall all economy class seats don't offer enough space for me. The food was quite good and also the inflight entertainment program offered several new movies from Hollywood Korea and other countries as well as TV series and music. Both flights were on time.

Helsinki to Bangkok in Business Class. Boarding was made by bus so no priority for Business passengers - Shame. Very old plane (A340) with old seats and very ancient IFE! Screens did not work properly and the picture was with bad quality. Food on board was not very tasty but ok. They also forgot the printed menu lists on board so I could not choose what to eat really. I don't like their new menu because they try to serve you some "fusion Asian" with no Western options. Wines on board are still ok. The staff was mature like always on Finnair flights not very happy looking but still ok. Asian stewards were the best and most polite. I would still recommend them but I hope they get rid off that old plane.

CDG to HEL. Plane A321. Nice and clean cabin. Flight on time. I had seat on exit row so good legroom. Two alternatives for snack: turkey sandwich or tomato-mozzarella sandwich. Turkey sandwich was tasty. Soft drinks complimentary. Chocolate before landing is nice. Three euros for newspapers is expensive Videos on TV screens and also some old Finnair commercial films because Finnair celebrates this year their 90 years. That was nice. Cabin crew superb very friendly and attentive.

HKG to HEL. Economy. I usually fly premium economy but no chance on Finnair. All clean and correct but really this is the most basic long haul option to Europe from Hong Kong. The minimum of food and drink offered seats small pitch and TV units pretty dated. Until they introduce a premium economy section I wouldn't bother again. The time saved with this direct flight was wasted as I felt too tired the day I arrived.

A business trip HEL-CPH-HEL. Nothing to complain about easy check-in (for both directions) bus transfer in Helsinki to the plane coffee and juice served both ways sandwiches for sale (bought one found it tasty) very friendly crew both ways fresh plane (and I like the Marimekko paper cups and serviettes etc.) flights on time or even a bit before the schedule. Oh the IFE consists on hanging TV's playing the Montreal version of Candid Camera.

I have become a big Fan of Finnair. DUS-BKK in J for 1250 Euros is an extremely good price and they offer those for almost all their Asia-Flights. The new Seat (Full Flat) is amazing. We had the old Seat on the Way back. Good enough and AY are losing those Seat mostly in 2014. Food ist good - I like the signature Soup. It's a nice touch. Crew - as on every Euro-Airlines. So and So. But mostly friendly older Ladies. Overall for the Prices offered the best Choice in Oneworld. I found the IFE to be better than I read here. Although its surely not a System like Qatar's or Emirates. Big Plus: The Stress-Free Airport. Small nice connecting in Helsinki is bliss. I will most definitely fly with Finnair again just booked a very cheap Flight to NRT.

Helsinki to Madrid in Business Class in October 2013. They exceptionally used a larger A330 aircraft on this four hour flight it was a special training flight for their new Spanish crews. The crew training made the service a bit slow but on the hand the passengers got some extra attention overall the crew was attentive and friendly. No meal choices the served dinner was rather tasty but the portions could had been larger the drink selection was good. The seat comfort was ok this aircraft still had the older angled lie-flat Business seats.