✅ Trip Verified
| I fly Finnair regularly, long haul to Asia through Helsinki and actually find them pretty good. In October flew Amsterdam - Helsinki - Guangzhou in A330, now - Hong Kong in A350. I like the A350 much better, herring bone seating more private and seats more comfortable. Also IFE system more up to date, with better info and screens. And the tail-camera on the A350 is really a great feature (esp. during take off and landing). Leg room in the short haul business class (AMS-HEL vv) is not great, but middle seats left free so no cramped feeling. The A330 I travelled with a partner, sat next to each other and found little storage with both seats and the window seat having to climb over the aisle seat, once flat. Not too comfortable. Return flight we chose single seats, much better in these aspects. The A350 1-2-1 setup is better. Found the seats comfortable for reading and watching movies, lying flat a little cramped at the feet but still got some good hours of sleep. For both long haul flights Wifi available, 1 hr free, extra hrs chargeable (but reasonable). Connection, once set up, stable and fast enough to work on e-mails. Send/receive bigger files not recommendable. Could not fault check in services in Amsterdam and transfer in Helsinki went smoothly. Transfer security in Helsinki with Guangzhou return flight almost empty, with Hong Kong return very busy (20 mins). There is a short connection channel, but also that one seemed pretty busy. All in all Helsinki airport well organized, but very crowded. So rushing through is a challenge. Lounges in Amsterdam and Helsinki both packed, even the Premier lounge in Helsinki. Guangzhou lounge not the best (CS lounge much better), in Hong Kong you can use Cathay or Qantas, both are fine options. FA's on all flights very courteous and service minded, no complaints. Food quality decent, the Finnish specials a fine addition. Individual food service, no trolleys, works well. Given the reasonable ticket prices, compared with other carriers from Amsterdam or Dusseldorf to southern China, for me Finnair is definitely a good choice.