easyJet

✅ Trip Verified | Gatwick to Luxembourg. They did not allow me to carry my handbag together with the cabin bag. They requested to put the hand bag in the cabin bag and otherwise I had to pay 50 pounds extra! After this, they told me that I could not take the cabin bag onboard and that had to go together with the checked bags because they did not have space! Really do you expect to make money with sneaking practices? Also the flight was delayed by one hour and I missed a meeting in the destination.

✅ Trip Verified | Lisbon to Amsterdam. Saw an easyJet employee try to hassle a customer into paying more for his carry on suitcase. It was a centimeter too big. It also was his return flight and he was using the same suitcase he came with. When he asked to speak to a supervisor they threatened that he would miss his flight. Also, terrible leg room. I’m quite tall but most airlines are ok for me. On this flight however I’d rather stand.

✅ Trip Verified | Barcelona to Newcastle. So I reviewed Easyjet a couple of months ago, didn't really enjoy the experience. I learned my lesson, pay for a nice seat. I paid an extra £25 for one of the seats in Row 1. This fee also included "speedy boarding" which made is less likely that I would be separated from my cabin bag upon boarding. The extra cost was well worth it. I was able to enjoy what is good about Easyjet whilst not being sardined into one of the seats at the rear of the aircraft. Easyjets model is a good one, no frills for those who don't need/want them and some frills for people like me that value a little upgrade in comfort. Good range of snacks on board (to purchase at not absurd prices). Cabin well presented, good crew, much better Easyjet, I will always now pay for the front seat!

✅ Trip Verified | Copenhagen to Paris. Avoid this airline at all costs. They randomly block some people checking-in and have pathetic copenhagen airport staff. I had booked an Easyjet flight on 27th Feb, Copenhagen-Paris, time: 20:25. While checking-in, i was first told that i had arrived early so I needed to wait to check-in. Exactly one and half hours before the boarding time, i was told i won't be able to fly because the flight is overbooked. Then, as i asked for compensation to pay for the overnight stay, they said that the compensation is not given immediately but in some weeks. I can understand that the flight was overbooked. But, what i fail to understand is the airlines responsibility. How can they randomly pick up few passengers, block their rights to check-in, and don't even bother to pay compensation immediately. Everything about Easyjet was like a nightmare. Uneducated and extremely arrogant easyjet Copenhagen airport staff. For instance, informing the passenger in advance, if not, then paying the compensation immediately. Why should a passenger suffer because of their mistakes.

✅ Trip Verified | Copenhagen to Denmark. Overbooked, delayed, and forced passengers to hand in hand luggage to be added to hold. Instead of arriving with enough time for public transport, the delay took us past findings reasonable transportation home. Cabin team have no consideration.

Not Verified | Flew EasyJet to Nice from LGW and return. Excellent service on short flight, flight deck and cabin crew were very informative. Cabin service swift and well served by courteous staff. Prices quite reasonable compared to some other airlines. No delays on either flight. Very good service, well done to all!

✅ Trip Verified | Belfast to Manchester. I would advise anyone planning to fly with easyJet to reconsider immediately! This airline is in no way helpful. After arriving to the airport early and on time for our departing flight easyJet closed their gates 25minutes before departure! There was no announcement for passengers to make their way to the gate and no effort was made to call out passenger names. We were informed, while looking at the plane that still has the stairs attached that there was no way we could board. The staff blamed the fact that they had no radios to contact each other. What professional airline do not have the simple means of communication! Staff were very unhelpful and placed the claim immediately on us the passangers. We were not alone with four other passangers in the same predicament. No effort was made at an apology and staff seemed very indifferent. This experience has left me enraged and with no other alternative we had to book another departing flight with easyJet at full price! I will never fly with this airline again and I would advise anyone thinking about flying with them not to!

✅ Trip Verified | I booked my holiday through EasyJet holidays. Service from Manchester to Agadir was excellent and i did wonder why EasyJet had thousands of bad reviews. Staff onboard the flight were really helpful. The transfer from airport to hotel was perfect and the hotel itself was amazing. The nightmare started when we boarded the return flight from Agadir (EZY1906) at 8:20pm. The pressure of serving customers food must have got to the manager of the onboard team. Customers were being ignored when they asked for assistance, one passenger asked for sugar and the staff member responded “I’ve only got two hands”. One customer asked for tissue three times. I witnessed another incident where a large female woman walked past and both staff members grinned at each other whilst looking at her in disgrace. The members of staff were blind to the fact that they were doing this infront of passengers. One passenger looked at me and said this is what you expect from a budget airline. I disagreed. No passenger should be treated like this. I have travelled may countries around the World, but must say that this particular EasyJet flight was the worst. A great holiday ruined on return. I personally think EasyJet could become a great airline if the right staff training is provided. As mentioned above, the staff on departure were excellent. Service on arrival from Agadir to Manchester was a disaster.

Not Verified | Barcelona to Gatwick. My flight experience with easyJet was the most frustrating experience of my life. The people were not friendly both on and off the aircraft. They forced me to check my carry-on size bag for 60 euros, and the flight departed over an hour late. I would not recommend this airline to anyone, no matter how cheap it is. Save your money, and don’t ever fly easyJet.

✅ Trip Verified | I travel on a regular basis from Paris to Berlin and vice versa (once per month). The easyJet experience is rarely easy or pleasant. Normally there's at least a delay of 45 minutes. However, this time was even worse. After a delay of 2.5h, the cabin crew announced that we land in Paris Charles de Gaulle instead of Paris Orly. Since it was already after midnight it was nearly impossible to find a mode of transport back to Paris. With sheer luck, and a combination of night bus and cab I finally managed to arrive at my place at 2:30 am instead of 11 pm. What is angering me the most is that easyJet just drops you off at the airport and disappears even though it was clearly there fault. No excuse, nothing. Never again. I would strongly recommend taking any other airline even if costs a couple of euros more. In the end, the money is better invested elsewhere.