✅ Verified Review
| Chengdu to Shanghai. I have not flown China Eastern since 2009 because I had such a bad experience with it. I decided to give it another go, and was handsomely rewarded for this largesse with the worst experience I have ever had in a business/first seat. I showed up to the airport and had 15 minutes to kill in the lounge. The hostsess meets me at the door and physically bars me from entering, saying that my flight is going to board early. I know this is utter nonsense, because I have never seen a China Eastern flight take off on time, much less early. I then explain to her that I have bad knees, and that I may need assistance to get to the plane on time if they are boarding early. I ask if I could catch a ride on one of the electric vehicles. She flatly refuses me, and after I asked why, she said it was a 100RMB charge if I did. I get to the gate, early, and of course, they are not boarding early. I wait 15 minutes again, and the counter person directed me to get in the back of the line for coach after I showed her a first class ticket. They boarded late, as I knew they would, and then upon getting on the bus, driving around the airport, we walk up the rickety steps to the plane. And no drinks for first class passengers - the flight is too short, the flight attendant tells me, followed by "maybe just this flight", and the worst meal I have ever had on a plane. On landing, we start down a jetbridge, and I think, great, we get a reprieve from the stairs. Nope. Halfway down the jetbridge, we are directed down more rickety stairs to another bus, even though the airport is literally five feet away. I give one star only because -4 stars is not possible.