Cebu Pacific

✅ Trip Verified | Osaka to Manila. Your typical budget airline. They don't really care about being nice to their passengers. I was in the airport gate waiting area at Kansai Airport. There was a lot of vacant seats and I decided to seat up in front. I was already one seat apart from another person, who happened to be the First Officer. He asked me if I could move to another seat since the Captain was sitting there next to him and I should sit one seat apart away from him. I moved one seat next to the one I was sitting to, but I felt insulted. Don't they have their own lounge? Well, I think I got what I paid for, despite paying extra prepaid charges for the baggage and in-flight meals. I could have taken Philippine Airlines if this was the case. On the bright side, at least the flights were on time. It gets you from point A to B safely and my checked-in baggage was handled without any problems.

✅ Trip Verified | Manila to Davao. I don't recommend this airline at all. I was waiting since 2:00 am today and waiting right now for 4 hours already ans they still dont know when the Boarding time will be. They are distributing biscuits and a bottle water for breakfast but I hope they would realize that our time is more precious than those foods. They have different promos to attract some customers, and in exchange are the Delays of the flights. I always pay the regular Price of this Airline, but still it does not make difference at all!

✅ Trip Verified | General Santos to Manila. Cebu Pacific has one of the youngest average fleet age. The staff, especially flight attendants, is eager to help the passengers. They have no IFE, but they host these trivia games where three passengers can possibly win prizes. Their catering is good too, although no much variant, its a great value. I've flown with them 5 times now and all delays I've experienced is caused by air traffic congestion in Manila.

✅ Trip Verified | Bangkok to Manila. After a positive experience on my last Manila to Bangkok flight this was back to true 5J form. The flight was late by one hour, the explanation was the usual stupid "late arrival of turnaround aircraft", with no reason given for that late arrival. There was no information given at check-in about the delay, only the airport monitors started showing it. In flight it took the cabin crew 1 hour to finally offer food and drinks and then no Sandwiches or any other fresh food was available, only cup noodles. "Sold out sir". As usual. After 2 hours the toilets were soiled but never cleaned by the fa's. Upon arrival they added to everybody's delay by parking the plane at one of the bays most far away from immigration.

✅ Trip Verified | Manila to Cebu. Probably the worst flight company. We've booked 4 flights with Cebu, one was cancelled 2 weeks before the departure date (it was a connection flight) and the other 3 have been delayed (1h to 2h30). We have lost a connection flight. No one assumes responsibility they just told us that "planes are delayed all the time".

✅ Trip Verified | Dumaguete to Cebu. Worst airline in the world. No service, period. There is no pre-boarding cooling procedure apply. People are boarding in a hot cabin without air-conditioning. The seats are straight 90 degree without reclining support. They never clean their seats between flight since there always delay. Always late without any announcement, or the announcement are not up-to-date information just reading out of script. One of my friends even got canceled flight and bus to Cebu early morning via a van. Keep changing their flight schedule also every quarter. I wish there is another airline to join this route to compete.

✅ Trip Verified | Due to fly Cebu to Manila. Fly Cebu Pacific only if you have all the time in the world. As I speak, we have been delayed 3 hours and are expected to be delayed for more than 4 hours. If you have connections or value your time, fly Philippine Airlines instead. People have been asking Cebu Pacific to review their operations for many years now (they bump off groups at will also even if the flight was not cancelled, they've recently done it for an upcomimg international trip just last week) but they've not improved. Very much a budget airline operating in a near monopoly market. Avoid if your budget permits.

✅ Trip Verified | Flew Ho Chi Minh to Manila with Cebu Pacific. Typical budget carrier, no free seevice of snacks or even water. Friendly crew, clean cabin, no inflight entertainment, no pillows and blankets for a night flight. Seat comfort is zero, especially if you above 5‘10“, no leg room at all, my legs still pained 3 days after.

✅ Trip Verified | Manila to Bangkok. I'm critical of Cebu Pacific many times, yet today it was a perfect flight. On time, in a wide body aircraft with good lighting and the feel of space. Even the food carts were well stocked. The cabin crew kept their announcements and other botherings to a minimum, the entire flight from boarding to deplaning was smooth and calm and fluent. A perfect flight. I never thought that Cebu Pacific would ever warrant a 10/10 from me.

✅ Trip Verified | Bangkok to Manila. This is the worst airline I've ever dealt with. To cancel or change a flight be prepared to recieve a refund of not even a tenth of the original flight and to be charged ridiculous amounts for add ons. The in air food also consists of nothing but unhealthy foods. There's zero confidence or protection with the airline of something happens and things need to change. Keep this in mind when booking.