Akasa Air

✅ Trip Verified | I had an utterly dreadful experience with Akasa Airlines during my recent attempt to fly from Ahmedabad to Delhi. It was nothing short of a nightmare filled with incompetence, stress, and utter unprofessionalism. Upon arriving at the airport, I was shocked to discover that I had somehow missed my flight despite being present well within the recommended time frame. To my disbelief, it turned out that Akasa Airlines had initiated boarding earlier than scheduled, without bothering to make any announcements or inform passengers like myself. The lack of communication and disregard for passenger convenience exhibited by Akasa Airlines is simply unacceptable. Despite my timely arrival at the gate, I was met with closed doors and indifferent staff who callously informed me that boarding had concluded. This experience left me feeling frustrated, inconvenienced, and utterly disillusioned with Akasa Airlines. The airline's blatant disregard for basic customer service standards and its cavalier attitude toward passenger satisfaction are indicative of a company that prioritizes efficiency over the well-being of its customers. In conclusion, I strongly advise against entrusting your travel plans to Akasa Airlines. Save yourself the hassle, stress, and disappointment by seeking alternative options that prioritize professionalism and customer care.

✅ Trip Verified | Smooth check in, lovely staff and new airplanes. Great uniforms. Clear information and No delays Pilot communication good. Excellent Value for money.

Not Verified | I traveled in Akasa Air flight no QP1607 to Delhi. Before the take off I asked three cabin crew members for water. One said she'll bring it. Second didn't answer. Third said he'll provide the same after take off. Even after take off they didn't provide me any water. I reminded them the same while they were serving on which they said wait for them to come to my seat. These people can't even provide their customers a glass of water. My throat was hurting for 1 hour after take off and these people were refusing to provide water. Some of the cabin crew members names are as follows- Flight Attendant Nikhil and Flight Attendant Sanchari. I don't recommend this air company for people in the future. These people are rude and can't provide customers with even the basic facilities.

✅ Trip Verified |  Please don’t fly with them ever if you want to reach somewhere on time. They have the worst flights and don’t value people’s time whatsoever

✅ Trip Verified | I am a frequent flyer - Mumbai Bangalore Mumbai. My flight QP1738. At the checking counter I told the lady issuing the boarding pass that the luggage conveyer is very dirty. Her immediate reply was "your bags are dirty". I was taken aback by her answer I showed her that my bag is not dirty, and may be some one was walking on the conveyer with shoes on. She again told me your dirty bags is what causes the conveyer to get dirty. I told her, in that case it should be cleaned. Her reply was you tell Adani to clean it. The lady sitting in the next counter also started telling me that it is not their problem. I was not rude or impolite. I saw that the main conveyer was clean, I told her that if it is problem with our bags how come the main conveyer is clean. The other staff again started her mouthful and I told her to keep quiet as I was not talking to her. The lady again told me to contact Adani. I told her that I am at airport as I had booked a flight with Akasa and not Adani. I asked me go away. I want to bring this incident to the management's notice. Maybe they had a bad day. But this is not the way to talk.

✅ Trip Verified | Worst experience with Akasa Air. I booked tickets in December 13th, 2023 from Bangalore to Guwahati. We reached at Bangalore airport at 4.20pm and the flight is at 5.10pm. I understand we were running late but there were still 50 minutes of time. We went to drop luggage, the lady mentioned that it's too late. We requested her to take our luggage but she refused to take it. Instead she asked us with no mercy to book another tickets or reschedule the tickets. That was the day I understood this airline they don't value passengers. The way that the lady behave and instructed us instead of taking our luggage, I felt like they scam passengers to get their money. They don't even care or think how much money the passenger had spent on the tickets. We were three of us and 1 tickets cost us almost 9k each. Be careful when you travel with this airline especially when you running even little late for the boarding, these people will not even care to connect with their team at the gate to check and inform of the same. I have seen many other airline they inform and check with team accordingly. Never I will recommend this airline even if there's no flight as per my flexibility. I rather cancel my trip/journey.

✅ Trip Verified | Extremely pleased by the service of Ashna and Sajit. Very friendly and polite. The best staff I have so far come across in Indian domestic flight. They are professional to international level

Not Verified | We had the worst experience flying with Akasa Air, it was delayed for more than 3 hours without any information regarding the delay. Vistara is the best, I would never recommend Akasa.

✅ Trip Verified | On 4th February 2024, my family and I were traveling from Mumbai to Bagdogra on Akasa Air flight QP1385. Initially, the experience seemed promising, and I was excited to try Akasa. The pre-ordered meals were good, but as the journey progressed, I encountered an issue with one of their cabin crew members. While I had my 3-year-old child sleeping on my lap, I placed an unopened meal box on the seat next to me. Cabin crew approached me in a very rude manner, questioning why the box was there and insisting that I remove it. This interaction left me unsettled.

Not Verified | Such a pathetic service Akasa air offers. First of all they delayed the flight without any prior notice. We got to know about delay after reaching the airport. Secondly, the checkin crew & cabin crew are way too rude. The founder Mr. Rakesh Jhunjhunwala was a humble personality & its important for the staff to stay grounded always like him or else all their flights will be grounded soon. Cabin crew earning peanuts in salary but showing attitude as if they own the airlines. Never recommending anyone to fly via Akasa air. No matter the prices. Vistara is the best.