Akasa Air

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 146 reviews
4/10
No Skytrax Rating
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1/10

"Unprofessional and unaware staff"

(India)

Trip Verified | Worst airline. Don't opt for it. Airline delays by 1 hour minimum. Unprofessional and unaware staff. Advise never to opt got it and book other airlines instead.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteGoa to Mumbai
Date FlownJanuary 2023
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no
1/10

"do not recommend Akasa Air"

(India)

Not Verified | My first flight with Akasa Air was a nightmare. Airport staff is ignorant about flight which had already landed. Bus brought us to a flight destined for Ahmadabad and we waited for 30 minutes after we were asked to reboard the bus to reach flight for Lucknow. Airport staff need to be trained. Akasa operation vendors seems to be cheap and airline managers are careless. I do not recommend Akasa Air.
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteMumbai to Lucknow
Date FlownJanuary 2023
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no
8/10

"Crew was polite and helpful"

(India)

Trip Verified | New Boeing 737 Max aircraft, spacious cabin, great leg room. Some aircraft that akasa air uses are ex Jet Airways aircraft that have ample leg room. Akasa cafe is excellent, Checkin was hassle free as i had selected my seat and web check a day earlier prior to my travel. Crew was polite and helpful. USB chargers for mobiles are given in every seat,
AircraftBoeing 737 max
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteMumbai to Delhi
Date FlownJanuary 2023
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
2/10

"never recommend any to fly Akasa"

(India)

Not Verified | Booked a flight from Akasa air for only one reason, time of travel was matching as per my work schedule. Writing this review while I’m boarded and wondering why isn’t this flight not taking off. Delayed by 60 minutes, remind you this 60 mins of delay is just to get you inside aircraft, then another 20minutes and going on as I’m writing this review. No announcements from captain or cabin crew stating the reason for delay even after being boarded and boarding is completed. Would never recommend any to fly Akasa. Been a great fan of indigo since many years, don’t remember single flight being delayed while on journey almost every month since last 4 years.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteBangalore toChennai
Date FlownJanuary 2023
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no
7/10

"it was a great journey for me"

(India)

Trip Verified | It was my first flight journey from Mumbai to Bangalore. Thank you Akasa air teams for smooth check in , enjoyed my first flight. Overall it was a great journey for me.
AircraftBoeing 737-8 max
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteMumbai to Banglore
Date FlownDecember 2022
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
2/10

"check in at the last minute in a hurried manner"

(India)

Not Verified | Very bad. They don't even have baggage counters. Arrived airport 4 hrs prior to departure time and we had to wait till 1.5 hrs before departure time. They did baggage and quick check in at the last minute in a hurried manner. Had to run with wife
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteBangalore to Visakhapatnam
Date FlownDecember 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no
9/10

"quickly turned into a memorable trip"

(Australia)

Trip Verified | I travelled from Bangalore to Visakhapatnam with my 2 kids. What could have ended up in a travel disaster was quickly turned around by the ground staff into a memorable trip. While the flight was comfortable, check-in during the peak hours airport rush took me for a ride. With kids I arrived a bit late and the counter was closed. The ground/check-in staff found an opportunity to fit us in and they did the unthinkable. Everything happened with lightning speed and we were on the flight finally with few mins to spare. I really appreciate their hard work and very thankful for the VIP treatment. Although, the baggage arrived a bit late , Its not a big concern at all. I really wish them all the success and growth in their future endeavours.
AircraftBoeing 737 Max
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteBangalore to Visakhapatnam
Date FlownDecember 2022
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
7/10

"Ticket price is competitive"

(India)

Trip Verified | LCC currently operating only on domestic route. Have all Boeing 737 Max fleet. Seats are just ok for short 1-2 hr flights, can't expect more from a budget carrier. Boarding was systematic and smooth, cabin was clean and fresh, cabin crew were courteous. Departed and arrived on time. Ticket price is competitive. No major reason to avoid.
AircraftBoeing 737 Max
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteAhmedabad to Mumbai
Date FlownDecember 2022
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
2/10

"fret over every last kilogram"

(India)

Trip Verified | Akasa is removing whatever little dignity was left in low cost air travel (despite not being so low cost). They will fret over every last kilogram in your luggage and make you transfer stuff around and between luggages just to harrass customers as it clearly serves no practical purpose. Terrible boarding and check in process! The staff is untrained, uncoordinated and clueless.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteAhmedabad to Delhi
Date FlownDecember 2022
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
1/10

"Such a worst experience"

(India)

Not Verified | Such a worst experience. My advise people don't book this flight. Nobody bother to address the queries. Not even helping for boarding pass. No early check in baggage facilities. We need to wait till an hour before your boarding. You can't go to Lounge due to this. They don't have kiosk facilities also for boarding pass. So we need to wait till counter opens. Never ever i book again in Akasa Air.
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteMumbai to Chennai
Date FlownDecember 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
no