✅ Verified Review
| Los Angeles to Manila via Beijing. When i arrive in LAX the Air China crew told me to wait for a while because my name was not on the computer yet, after an hour ago standing and waiting for them they told me to just go to the boarding area and the boarding pass from Beijing to Manila they said it will give it to me in Beijing china so i got the boarding pass from lax to china. Flight arrives PEK around 5pm china time after almost 13 hours flight, all passengers ride the bus when we go down from airplane, then after 8 to 10 minutes the bus stop, and all passengers walk for another 10 minutes or so then ride the train go to customs area. Arrive in customs area after 35 minutes standing it was my turn, then the customs told me to go to Air China desk first and get my boarding pass, so yes I go to that booth and was waiting for almost an hour it was my turn. The guy on that Air China desk was very rude, he kept saying No English, No English and keep pointing me to go somewhere else. I told them that I'm gonna miss that flight if they won't give me boarding pass, but they are like robots there. Make the story fast i send a msgs in USA that they won't give me boarding pass and I will miss or catch the next connecting flight because Air China refuse to give me a boarding pass in Beijing. My husband save the day, he call the airline, so they give me new confirmation number, i give the confirmation number on the Air China desk and the guy very same guy i talk an less than an hour ago refusing again to check my name on the computer. AFter a few hours they change workers, and i got a chance to show my confirmation number and they put me on the next flight. I was almost 28hrs stuck in Beijing airport, then when i arrive in Manila baggage was gone.