Air Canada rouge

Travelled to Las Vegas from Toronto on May 30 2014. Flight seats were tight and very old. No more Air Canada.

YYZ-LAS return on as part of an AC Vacations package. I'd read the negative reviews online but thought I could suffer the inconvenience for the 4-5 hour flight. Got onboard and was greeted by smiling cheery FA's dressed like they were going to a high school prom as opposed to being professionals but as has been said they were friendly. I managed to squeeze into my seat (15C-aisle) which was not much fun and the plane hadn't even moved yet. I'm 6'3" and even with legs crossed one knee was in the aisle and the other was encroaching into the space of the middle seat. There is no inflight entertainment (IFE) which is fine as I always bring my iPad anyway but to see the FA's trying to flog rental iPads for $10 was in my opinion a bit tacky especially considering the limited numbers. The FA's appeared very young and generally inexperienced. The dreaded return flight home was equally as bad and I was even looking for alternative routings which would allow me to avoid suffering another 4 hours of discomfort and general amateur performance. Unfortunately I was not so fortunate and flew back to YYZ on the 'red eye' departing LAS at 2330Hrs due to delays (flight was due to depart shortly past 2300 hrs). Again the inexperience and amateur behaviour of supposedly trained FA's was on display with one looking as though he'd just spent all night in a casino as he wandered up and down the aisle with a dishevelled uniform tie loosely done and top button open. Once the initial drink service was completed I expected the main cabin lights to be dimmed so people could sleep but no the lights remained ON during the entirety of the overnight flight which I couldn't understand but of course given the rest of the performance it wouldn't have surprised me if the FA's didn't know how to turn down the lights! Overall Rouge is a discount product being offered as a full fare premium product which is wrong on so many levels. I've flown many low cost carriers in various parts of the world and they all share the same features (or lack thereof) as Rouge yet they're openly advertised and priced as 'low cost' and 'no frills' which is something Air Canada is not doing with Rouge. Never again will I fly this pitiful excuse for an airline lack of legroom not withstanding and if Air Canada does not smarten up and listen to its customer base I will be moving all of my business elsewhere.

I took AC Rouge for the first time yesterday from Dublin to Toronto with my wife and two children. Having read all of the negative comments on this and other sites I was prepared for the worst. I must say I was pleasantly surprised. First class it is not but neither are the fares. Inflight staff were great service was outstanding food was so-so but certainly edible. I have certainly had many better flights but I have had many worse flights as well. They are good value for money and I will fly them again. As for the in flight entertainment we are pretty tech savvy and I like old and obscure films so it was great but it may not suit everyone.

Calgary to Las Vegas direct flight AC1896. Rouge is a clear statement of Air Canada's utter disdain for its 'leisure' traveller. God forbid there is an emergency I fear what might happen due to hampered ability to get in and out of seats with the reduced space - hard to articulate how tight it is but many men had their knees pressed into the seat in front of them and no room to bend over to put their things under front seat. Air Canada charges full AC fares - provides no fare discount to fly Rouge but the experience in every way is to fly a discount airline - but at full AC fare which will ultimately negatively impact their bottom line - despite timing and routing options. The fact that AC flights can be bumped to Rouge makes me hesitant to book AC again - if I pay for a transatlantic business class - a pod - I don't want to be crammed in a small seat -3 per section! Never again will I fly Rouge! One upside - the FAs are in a word sweet.

I booked my daughter and her friend from Toronto to Athens. They were in row 27 Emergency Exit seats. My daughter said it was horrific and never to be repeated. Freezing in the cabin to the degree shivering so hard she couldn't sleep. Served drinks once when took off and once 1 hour prior to landing. No service and she couldn't imagine how much worse it would have been in non-emergency row seats.

AC1914 May 17 2014. Flew from Toronto to Barcelona. A little over 8 hours. The seats were cramped with no legroom. I am 5' 3" 118 lbs and could barely fit. No entertainment unless you had an IPAD. Then you could use their system or rent one for 10 bucks! Asked for a blanket. Another 10 bucks for purchase only. Asked for a glass of wine. Another $6.50! The one meal that we received was horrible. The "snack" was a dry piece of cake.

Took the inaugural flight from Montreal to Athens on a Rouge 767. I was expecting the worst given the extremely bad reviews given here but surprisingly it turned out to be a rather pleasant flight that was pretty much on par with any of the many long-haul AC flights I have taken in the past. Seating and legroom were equivalent to regular AC flights (I am 5 '11") and the food was even a bit better quality (although portions were slightly smaller). Wifi-based entertainment system seems to be Apple-centric and did not work properly with my Android tablet although movies were shown on the overhead screens. Departed from the domestic terminal in YUL which was a bit odd. Based on the other reviews I see I would guess that the experience on the transatlantic flights on the 767 is markedly better than NA flights on the A319.

Rouged in March for a May YVR-LAX flight. Too late to change to anyone else. So annoyed I did an interview on CBC which went National. Crew was pleasant seats were extremely uncomfortable being 6"2". Never ever again. It's all about the money.

I travelled to Florida in March and was quite surprised at the services offered by Rouge. I was shocked to think that we had a 3 hour flight with no inflight TV screen to be able to watch movies etc. I detest the assumption that everyone has a device to be able to watch a movie etc. and always considered it part of the entertainment provided on my flight. I had my 90 year old mother with me and she was very frustrated at not being able to watch anything while travelling. If the flights were dramatically cheaper I could understand not having all of the conveniences but we definitely did not pay a cheaper flight. We are giving Air Canada another chance in flying to Las Vegas in July but if we do not have a better experience will reconsider future flying with Air Canada. Based on the reviews that I see here Air Canada better rethink it's Rouge airline set up before it loses all of its customers.

Flew from Montreal to Nice and then Rome to Montreal. Didn't realize when I booked that Rouge was AC's new discount holiday carrier. My fault. But really shocked at the age of the planes with the old drop down ceiling screens. I knew they had the new inflight streaming entertainment Westjet is going this way too but I didn't realize it was because the planes were so old! Don't think they have been cleaned since they were new either the floors crevices bathrooms walls of both planes were filthy. My seat from Rome was broken and slanted towards the centre. The flight attendants were very sweet all of them barely out of high school. They giggled when they mispronounced words or messed up the announcement. Very cute but wondered who would ever lead whom should an emergency arise. I didn't like my odds. Would not fly Rouge again.