Air Canada rouge

We flew Rouge from Venice to Toronto on May 25th. The flight had mechanical problems which certainly can't be forecast. Hence we were about 5.5 hours late. The crew was delightful they did what they're supposed to do about the delay. The praise stops there. The seats were unbearably uncomfortable and we were in the Economy Plus section. Our leg room was fine it was the seat itself that was the problem. The poor folks behind us were packed in like sardines. This is the first 767-300 I've ever seen with 53 rows of seats. My wife and I both got swollen legs even though we got up and walked frequently. I don't think we'll choose Rouge again.

Flew from Montreal to Nice and then Rome to Montreal. Didn't realize when I booked that Rouge was AC's new discount holiday carrier. My fault. But really shocked at the age of the planes with the old drop down ceiling screens. I knew they had the new inflight streaming entertainment Westjet is going this way too but I didn't realize it was because the planes were so old! Don't think they have been cleaned since they were new either the floors crevices bathrooms walls of both planes were filthy. My seat from Rome was broken and slanted towards the centre. The flight attendants were very sweet all of them barely out of high school. They giggled when they mispronounced words or messed up the announcement. Very cute but wondered who would ever lead whom should an emergency arise. I didn't like my odds. Would not fly Rouge again.

Booked a trip to Cancun from Toronto and was surprised to arrive on board and see the business class cabin had been replaced by some awful seats. You no longer get the business class you paid for just a regular economy seat with nobody in the middle. Food and beverages were the same but completely lacking in seat comfort complete bait and switch by Air Canada on this one should have received a refund. Only good thing was I had two tray tables to play with. No IFE either and the streaming they offered the newest movie I could find was Cliffhanger! Truly pathetic.

I was switched to Rouge after booking a business class ticket on a regular Air Canada flight to Phoenix. The Rouge version of business class is shocking. It is the same small uncomfortable seats in economy but they do not book the middle seat. There is little to no overhead storage and people in business class ended up having their bags stored in economy which made disembarking a delayed and frustrating experience. This month Air Canada "rouged" me again by switching a business class flight I had booked to Hawaii. We demanded - and received - a full refund. I will never ever fly Rouge again and I will make every effort to avoid Air Canada in general.

NAS-YYZ 06/03/14. Worst flight taken. Legroom was non existent. I cannot agree more with comments from previous reviews. $10 dollars to rent an ipad! On the positive side the flight was on time.

Took 2 trips on Premium rouge (out of necessity not by choice). One was paid as exec ticket YVR to MCO but YYZ to MCO was rouge without notice. Horrid seats. No space. Now they are expanding wish they had kept at least one flight a day on mainline AC on these routes. I am a million Mile member and not very happy with AC Rouge.

Booked a trip to Vegas and thought we were flying with Air Canada until we got our itinerary that said Air Rouge. The airplane itself was run down and dirty. The seats were uncomfortable but thankfully we paid for the exit rows so we had more leg room. The overhead bins are small and you likely won't get 2 roller cases in the bins. We sat in Row 27 A and C on flight 1851 to Vegas and my boyfriend froze the left side of his body on the flight down. The crew seem very disorganized and no one seems to really know what is going on. There would be an announcement in French only and as an Anglophone I have no idea what they were saying so here's hoping it wasn't overly important. During the flight we had some turbulence and the seat belt sign was on but people continued to use the washrooms and the crew allowed them to do so. Don't think they actually have inflight entertainment as this isn't the case. We downloaded the app onto our Ipad and truthfully it was a waste of time. Their idea of inflight entertainment is to allow you to watch 10 mins of a show and then it crashes forcing you to have to log back on and try and find where you were in the show. This happened to us several times and finally we gave up because a 44 min show would have taken us well over an hour to watch and it was frustrating to have to keep logging back in. One gentleman on our flight even returned his $10 Ipad he borrowed as it's a waste of money when the entertainment doesn't work. We have decided that if we can't fly with Air Canada not Rouge then we will book with another airline regardless of price because this was horrible.

Recently flew DUB-YYZ return with Rouge. Absolutely awful flight the seats were absolutely tiny the food was intolerable. I wouldn't regard myself as claustrophobic but I definitely felt a little panicky because I couldn't move my legs properly and the seat in front was uncomfortably close to my face. I'd fly with Aer Lingus if I went again or go out of my way to find a connection from another European airport because I definitely couldn't withstand the torture of this trip again.

Dangerous lack of legroom. Knees touched back of seat and I am only 5' 8". Could not get my carry-on under the seat because the seats were too close. No wonder they ask people to check their carry-ons. Changed my return flight to another airline. Catering only to Apple products is unfair. Bring back in-flight entertainment centers free movies. Not worth any supposed savings. Will never fly this airline again and I am long time Aeroplan member and always fly Air Canada. Revamp this airline now.

This was my second flight on Air Canada Rouge. Paid J fare for Las Vegas to Toronto in May. Leg room tight no closet for jackets no newspapers meal service all over the map ran out of wine and most disappointing once again the crew was poorly trained although pleasant. The only positive - it was a non stop flight. Will avoid Rouge whenever possible making my overseas loyalty to AC mainline more tenuous.