Air Canada rouge

YHZ-YYZ AC619. YYZ-MCO AC1868. Air Canada Rouge: A discount airline which happily accepts full business class fares for tiny seats and no significant added value. I will never fly this airline again in business class. Cancelled my return fight and chose to fly another airline. Simple solution don't sell business class seats. Shame on Air Canada and Air Canada Rouge.

Flew from Toronto Canada to Samana Dom Rep with Rouge airline (a branch of Air Canada) and the flight was great. The plane was an Airbus 319 it was modern and clean. Lots of leg room and the seats were comfortable. We had not flown with Air Canada in over 5 years and we had noticed a difference. If the chance comes up in the future to fly with them (its all about the price) we will.

December 27 YYZ-MCO. January 4 MCO-YYZ. January 26 MCO-YYZ. Do not fly Rouge seats are crammed staff are not knowledgeable planes are always delayed. After you book a seat and pay for preferred seating they will send out an aircraft change notice without notifying you and you will be moved to a different seat and separated from who you are flying with.

Toronto to Las Vegas. Poor overall. Cramped seats - feel sorry for those on the aisle that have to contend with a steel box on the floor. No screens on the seat backs - so no movies unless you have an ipad - and mine didn't work with it. No big loss since the movies are all antiques anyway! No power for your computer. All this at a time where it appears that Air Transat is putting in screens.

Departure Toronto to LV Jan 19 on AC 1851. Return LV to Toronto Jan 24 on AC 1852. Over the past 10 years Air Canada has turned me into a loyal customer. They achieved this through quality aircraft crews who are customer focused and many little things such as comfortable seats the best inflight entertainment and an overall enjoyable travel experience. However I believe their attempt to compete head to head with low cost carriers and take market share from them will backfire. My Rouge flight to Las Vegas was cramped uncomfortable had no seat back entertainment system and the in-flight crew was undoubtedly frustrated by all the complaints and remarks that they were to the point of being rude. Through a 4.5 hour flight I didn't receive a visit from a flight attendant and wasn't even offered a glass of water. The worst part of the experience was the fact that I wasn't even aware this was a Rouge flight until I received an e-mail about their in-flight entertainment system. Up until the Rouge idea Air Canada had done a remarkable job of building a first class airline. I will never fly Rouge again and will even think twice about flying Air Canada in the future.

YYZ-LAS-YYZ. Never again! Five hours squished in an inhumanely tiny space with our knees pressed to the seat opposite us. The flight was no better than a cattle bus. The crew dressed up in ghastly uniforms and silly hats with seemingly no idea of what they were doing let alone what they were telling the passengers during the announcements. No food unless you buy the poor quality food they sell on board and no in seat entertainment system. My wife insisted we spend the extra money and return by Westjet which we would of done had they not been sold out. We will never fly Air Canada Rouge again.

Air Canada is mediocre as it always has been but Air Canada Rouge is an absolute travesty. Usually when service and comfort drop the prices would too. Zero leg room for anyone taller than about 5'8" and completely unhelpful customer service agents made my recent flight from Toronto to Orlando a nightmare. Fly pretty much any other airline if you have the opportunity.

CUN-YYZ: In July I booked a December trip on Air Canada and several months later we received an email saying the flight had been switched to Rouge but no refund so we paid for an Air Canada flight but got a much less comfortable Rouge flight for the same price. The seats on Rouge are very cramped: my husband's knees were hitting the seat in front and my son who is 6'4" had to sit with his legs spread knees pointing outward. No screens in the back of the seats and if you don't have the device and app that connects to their system you can rent one to watch movies at a cost of $10! As far as staff go they seem to be trying to make Rouge more like Westjet's casual and friendly style but failed dismally on our flight. Announcements had a false perkiness to them... it sounded like they were trying to be conversational but were obviously reading (badly) from a script. The staff member doing the French announcements had an appallingly bad accent. Staff were pleasant enough but announcements very annoying.

My husband and I recently took AC Rouge to Cancun upgrading to premier seating. There was no business class available unless we flew through Montreal. I have been a loyal AC customer for many years - typically reaching Super Elite or Elite Status. All I can say is the flight was very disappointing. The flight attendants were inexperienced - spending far too much time in the galley giggling with one another. The premier seats were minimally better than a regular economy seat. The onboard meal options were horrible - and did not have any hot meals available although listed as a menu option. We are taking one more chance - we booked business class rouge to Cancun in February. I am hoping for the best and expecting the worst. If no better we will need to look at other airlines. And get rid of the "hats" - they look ridiculous.

YYZ-LAS. In a word-terrible and to be avoided. I feel taken advantage of that I paid the equivalent of a business class fare for a tawdry uncomfortable and disappointing experience. The plane was an ancient 767-300 and the seat I was given in the called overcrowded Premium Rouge premium cabin was badly upholstered narrow and uncomfortably lumpy. I was unable to access any media content with my iPad because of some glitch in the wireless transmission and which was the only way one could access the IFE as on the flight there are no personal TV's. The crew were young and pleasant but embarrassingly unsophisticated and inexperienced as proven even when making scripted announcements and mangling them. Most of the time they were unsure how to make themselves heard on the cabin speaker system and their reading skills were not evident. One thing that was consistent with Air Canada's business class product is the insipidly awful catering. The breakfast was the same tired taste challenged over-salted omelette and chicken sausage Air Canada has been serving seemingly for the last decade. Sadly Rouge is now the only Air Canada carrier on the Las Vegas route unless one flies United who offer an inferior business class product but often for a lot less money than Air Canada charges even for Premium Rouge.