Aerolineas Argentinas

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 247 reviews
5/10
3 star Skytrax Rating
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1/10

Aerolineas Argentinas customer review

(Australia)

By far the worst airline I have flown. Flew Sydney to Buenos Aires in a plane that looked like it was from the 60's. It was filthy on the outside and inside was even worse. When I opened my blanket on the plane it smelt. The staff were almost non existent during the entire flight. For the price I paid spending a few more dollars to fly with a competent airline with modern planes would be completely worth it.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
10/10

Aerolineas Argentinas customer review

(Argentina)

Tucuman-Buenos Aires-Tucuman. Two good flights the first on a Boeing 737-700 departed on time and arrived 15 mins early. Flight service is efficient and cabin crew very friendly. Totally recommended.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
5/10

Aerolineas Argentinas customer review

(Australia)

The saying that you get what you pay for is spot on when it comes to Aerolineas. Great value for money if you don't have high expectations of the airline in the first place. Flight to BA was fine. No delays and food ok. The flight back however took off 2.5 hours late and then stopped in Patagonia with no explanation as to why so all up the journey took over 18 hours instead of 13.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
4/10

Aerolineas Argentinas customer review

(United States)

Flew return MIA-EZE and was a bit worried after reading the post. Have to say was very surprised on the outbound flight as the crew were very nice and attentive the food was good and the "new" business seat OK. The inflight entertainment was the flight map since nothing else worked. The cabin was tatty but clean so all in all ok marks for that. The return on the other hand lived up to everything I have read. This crew would put to shame any US crew when it comes to sitting in the galley doing nothing. Food was terrible and yep got a thimbleful of wine. Glad it was overnight so I got to try and sleep but that was hard given the number of families that the pilot FA's and gate agents brought up to the business cabin. All in all I still think they were an OK airline if you had no other choice.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
na

Aerolineas Argentinas customer review

(Australia)

Arrived at the airport at 4.30am supposed to fly to Sydney at 8.30am had a connecting flight to Melbourne from Sydney. Flight was delayed until 9.30am then until 1pm didn't leave Argentina until 2.30pm now stuck in Sydney airport on the floor because Qantas have a cut off time on the weekend and Aerolineas Argentinas managed to get me after the cut off time when I was supposed to be here at 5pm! If there is another airline out from Argentina I would take that instead if this one. Even the flight entertainment is poor. You don't get your own screen so you're stuck watching these old tvs that the worst picture known to man. The only good thing was that I got 2 seats to myself. Probably because everyone knows not to fly with them!
Seat TypePremium Economy
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
8/10

Aerolineas Argentinas customer review

(Australia)

We flew return to Buenos Aries from Sydney. Condor class was not a lot more expensive than economy given the 16 hour trip. We had plenty of leg room and the food was excellent. The seats and everything seemed to function. Flights were on time and our luggage arrived on the carousel. Check in was speedy. As other reviewers noted the planes are old so I needed a cushion for lumbar support and we took tablets with books and movies downloaded. This worked very well with excellent picture and sound quality. Staff perhaps could have done more to keep others under control eg a couple immediately behind us watched videos on their laptop with no earplugs so we got the full sound while we were trying to sleep. Given the reviews we were pleasantly surprised with the trip.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Aerolineas Argentinas customer review

(Australia)

We recently traveled on 3 domestic flights within Argentina - Buenos Aires - Iguazu - Salta - Buenos Aires. We had no problems with any of the flights. They departed on time and our luggage arrived safely. Check in was super fast. The planes were reasonably modern and staff service OK. Food consisted of a snack box which was adequate for a short haul flight. While the flights were expensive prices were reduced considerably by purchasing discounted tickets before we arrived in Argentina. Given the reviews we were pleasantly surprised with the flights or perhaps we were just lucky. There was certainly nothing wrong with them.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service N/A
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
3/10

Aerolineas Argentinas customer review

(Australia)

Pretty average flight Sydney-Buenos Aires. No seatback screen food OK. The return flight BA-Sydney was poor. The same movies were showing as 5 weeks previously! The food was awful. The service was ordinary. Nobody appeared to have checked the toilets for about the last 8 hours of the flight - no toilet paper full bins - disgusting.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
8/10

Aerolineas Argentinas customer review

(Argentina)

Buenos Aires to Trelew and back. Overall very good service for the value. Smiling and helpful cabin attendants and good snack box provided on such a short flight. No inflight entertainment only magazines (this point should be improved). Fast and efficient baggage delivery. I would certainly recommend this airline.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
7/10

Aerolineas Argentinas customer review

(Australia)

Sydney to Buenos Aires return. Plane out very old and needing internal maintenance. A couple of overhead locker taped up with do not use notices. The TV that I could see did not work. Didn't see the cabin staff smile once. Seats are tired and sagged. Food was good though I had taken bits to eat but the meal we got was good. No in flight services after the meal but drinks and snacks available. On the way back we were at the airport 23 hours before the flight (due to our connection) and requested a row of seats together. Couldn't check us in as check-in opened 3 hours before. When we checked in 3 hours before we were sat in different seats over the plane and told there were no available seats! Managed to get the children sat together and myself and my wife were in separate seats. On return the plane was in a slightly better shape a little newer. The TV was working but lost the red so some interesting colours for the films. Reasonable films and one channel in English. Food was again good. The cabin staff were great. All smiles and they came round every couple of hours with water/juice. Value for money was excellent.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes