Aegean Airlines

✅ Verified Review | Athens to Amsterdam return and both flights almost full. Aegean still maintains a lot of the elements of the full service concept, apart from the hold luggage, which is paid for. Punctual on the outward flight - the return flight was almost 1 hour delayed due to traffic and strong winds in AMS. Most flights at this airport were delayed. We had to wait a long time untli take off seated in the aircraft. You can request between many different meal options, and I requested the seafood one, which was great and also accompanied by a nice wine from the Peloponesse. Aegean consistenly has a much better level of service than most airlines. Will be happy to fly again!

✅ Verified Review | Milan to Cairo via Athens. I was pleasantly surprised by the service onboard on my short flights (approx. 2h each). It was my first flight with Aegean. Service was quick, began offering small candies. Food was tasty, although smaller portions, but sufficient for a short flight. Good selection of drinks. Friendly staff, aircraft was clean. Only one strange thing, by transfer in Athens. If you come from the non Schengen country and continue to the Schengen countries, you must leave the transit area to public area and pass again security control and through duty free shops. Generally I recommend to fly with Aegean. Why is Aegean only 3 star carrier?

✅ Verified Review | Tel Aviv to Madrid via Athens. I give kudos to Aegean for having a specific section on their booking website for indicating the disability of a passenger but it is regrettable that they don't make better use of the information provided. My wife is blind and travels with a guide dog. While US airlines are very good at making accommodations for guide dogs our experience is that European airlines have less understanding of reasonable accommodation. I recognize that Aegean does not have a typical bulkhead that allows a little more space for an assistance dog and they did block out the center seat on both flights on check in but instead of providing a seat in the first few rows of coach we were placed in row 18 and row 19 on the legs between Tel Aviv and Athens and Athens and Madrid respectively. Being right in the center of the plane meant that it was necessary to negotiate a much longer stretch of the narrow center corridor for embarkation and disembarkation and much more difficult access to bathroom facilities. The odd thing was that after completing my reservation online I called Aegean and was specifically assured that we would be placed in the first row of coach class. Obviously a wasted call because when we got to the airport we were told they had no seats set aside for us and were even unsure if they would even be able to block out the center seat on the second leg. Aegean would do well to take some lessons from Delta or American on how to handle guide dogs. The other issue I had was that the plane was way to hot!! On both flights I asked if the temperature could be lowered. I was informed that the ends of the plane were maintained at 24 degrees C which meant that the center of the plane got much hotter and they would not lower the temperature to better serve the center because they would then get complaints about the plane being too cold. Whereas if the plane is too cold a person can add additional clothing but if the plane is too hot then if one is already down to shirt sleeves ther is not much else one can take off and remain decent. Obviously this is a serious design flaw with the equipment with the equipment that is used by Aegean but perhaps they should re-examine the cabin temperature they maintain so that people in the center of the plane don't have to endure excessive heat. The overall rating I am giving is for the issues discussed above. Without these two unfortunate circumstances my rating would be an 8 or 9!

✅ Verified Review | Aegean used to be a good airline but in the last 2 years they have been adopting some low cost airline habits while keeping the fares quite high. Flight A3601 from London Heathrow to Athens. I was at the airport 3 hours before the flight but the business class check in was closed. Same thing happened again 2 months ago. I used the economy check in and after 20 minutes in the queue I was told by the airport staff that unfortunately Aegean pay to have their business class check in open for less time than all other airlines in T2 and so it would open later. Shocking! Aegean, if you can't afford to have business class check in open, do not sell business class tickets or do not fly to Heathrow. Also, when arrived in Athens, once again the A321 full with over 200 passengers and in the middle of a storm, parked at a remote stand rather than at an air bridge. This seems to be common practice for Aegean and the excuse that all air bridges are occupied is simply not true because on this occasion nearly all of them were free. Aegean are clearly cutting corners but their fares are still very high. Their level of service though has dropped significantly to the point that it will cost them passengers. At least they lost myself! Until I know that they have reached the levels they were at two years ago, I will be flying with other Star Alliance airlines only and unfortunately from now on I do not recommend Aegean.

✅ Verified Review | Flew from Athens to Frankfurt. The aircrafts are new and clean. The crew always have a big smile and are ready to assist the passengers with any problem. The pilots are experienced and I always feel comfortable flying with Aegean. The food quality is excellent and the quantity is adequate. My first choice when I fly.

✅ Verified Review | Hamburg to Athens. The flight was excellent, very punctual and the crew are really very friendly. I received an excellent service. A delicious meal was also offered. They offer everything for free including drinks. The crew care about you with a very warm smile.

✅ Verified Review | Thessaloniki to Munich. It is the best airline I have flown and Aegean airlines respects each passeger. Flight only lasted two hours and the meal offered is not common in short flights operated by other airlines in Europe. Cabin crew is so nice. I recommend everyone to use this airline.

✅ Verified Review | Athens to Larnaca. Cabin staff is always more than professional, aircraft though not so spacious looks immaculately clean and new, and usually there is no delay. In this case there was a half hour delay, no reason or apology was given. What they call breakfast was a cheese pie practically without any cheese, completely tasteless. Once again at destination this flight was parked away from terminal using the good old bus transport system. The excuse that all jetways were full, is more of a joke.

✅ Verified Review | Vienna from Athens. At the gate we were offered the option of checking in our hand luggage at our own discretion which I like. The flight was almost full and was on time. The seat space is very tight considering it is not a low cost carrier compared to other airlines from the same group (Star Alliance) but for a two hour flight its tolerable. The cabin crew was polite with passengers but you could see some friction between some of stewardesses.

✅ Verified Review | Amsterdam to Rhodes. It is a pleasure flying with Aegean Airlines. The crew is friendly and the service is one of those you rarely find. Aegean Airlines is a company with personality always behave its clients as it should, and I am always satisfied with its services.