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Read Customer Seat Reviews and passenger opinions about seat comfort standards for airlines worldwide, with sections for Economy Class, Business Class and First Class seat reviews


British Airways Economy Class and Premium Economy class seat reviews


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BRITISH AIRWAYS ECONOMY CLASS SEAT REVIEW - BOEING 747-400

Date :   6 January 2014

Review by : M Eggleton (Australia)

Comfort: 6/10

Seat Layout

3x4x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

Seat: 33H (LHR-SIN). Right side of the plane first row in economy, which is an aisle seat at the bulkhead so you have room to stretch out but creeps into the aisle. The width of these seats I found a problem, the rest are wider which aren't bulkhead. I wanted an exit seat but there aren't any on the BA 747's. It was a cheap flight so wasn't too fussed. Headrests are great, BUT they slide down a lot. The seats also have a lot of flex if someone behind leans on yours to get of the seat. TV's are good size but could be bigger.



BRITISH AIRWAYS ECONOMY CLASS SEAT REVIEW - BOEING 747-400

Date :   25 October 2013

Review by : William Laxton (UK)

Comfort: 3/10

Seat Layout

3x4x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

Horrible experience on a long haul flight, almost claustrophobic. Very easy to physically come into contact with passengers seated next to you. Little room to stretch so the body starts to feel uncomfortable and awkward. Best to move out of the seat and walk to the back of the plane.



BRITISH AIRWAYS ECONOMY CLASS SEAT REVIEW - BOEING 747-400

Date :   12 October 2013

Review by : Mike Gallagher (UK)

Comfort: 5/10

Seat Layout

3x4x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

11 hour flight with British Airways. Told at gate that in flight entertainment not working in this seat. No alternative offered by staff. Not even an apology which is what rankles - acknowledging the problem would cost nothing. Appalling attitude by staff. I fly regularly in BA economy class but this kind of thing makes me think again.



BRITISH AIRWAYS PREMIUM ECONOMY CLASS SEAT REVIEW - BOEING 747-400

Date :   12 October 2013

Review by : Michele Collins (UK)

Comfort: 3/10

Seat Layout

2x4x2

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

My husband had no working PTV on the way out and was offered a free drink - that was free in any event. Thomson Airways premium economy is much better.



BRITISH AIRWAYS ECONOMY CLASS SEAT REVIEW - BOEING 777

Date :   7 September 2013

Review by : Greg White (UK)

Comfort: 1/10

Seat Layout

3x3x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

Not much legroom, and what was there had a metal box taking up loads of space. Deeply uncomfortable. Person in front couldn't recline seat - my legs were crushed right into the back.



BRITISH AIRWAYS ECONOMY CLASS SEAT REVIEW - BOEING 747-400

Date :   7 September 2013

Review by : C Yap (USA)

Comfort: 6/10

Seat Layout

3x4x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

Older 747 but equipment worked. Try not to seat behind the bulkhead seats, ie Seat 31 because the leg room is reduced as the seats in front have AVOD equipment under theirs.



BRITISH AIRWAYS ECONOMY CLASS SEAT REVIEW - AIRBUS A319

Date :   7 September 2013

Review by : G Morrell (UK)

Comfort: 1/10

Seat Layout

3x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

25B - last row of aircraft and a middle seat. Very little legroom in all seats in this row meant a very uncomfortable flight. Airbus have poorly designed these seats. The edge of the seat in front is moulded in such a way that the seat back in front digs into your knees. Terrible. Avoid at all costs.



BRITISH AIRWAYS PREMIUM ECONOMY CLASS SEAT REVIEW - BOEING 777

Date :   7 September 2013

Review by : Anthony James (St Kitts)

Comfort: 2/10

Seat Layout

2x4x2

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

We had bulk head seats so plenty of legroom. However the seats were hard and with very little rake. The blankets were inadequate and we froze all night. We think not worth the 250 each extra one way. better off buying a well placed economy seat.



BRITISH AIRWAYS ECONOMY CLASS SEAT REVIEW - AIRBUS A380

Date :   7 September 2013

Review by : M Cowell (UK)

Comfort: 10/10

Seat Layout

3x4x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

LHR-FRA-LHR. Sat in the rear economy cabin which is nice. The combination of A380 ride and cabin comfort with the BA economy seat product works well.



BRITISH AIRWAYS PREMIUM ECONOMY CLASS SEAT REVIEW - BOEING 747-400

Date :   26 April 2013

Review by : P Porciani (Italy)

Comfort: 7/10

Seat Layout

2x4x2

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

WT+ from JFK to LHR. I was in the middle seat. Generally I avoid it but in this case I forced by a delay on my scheduled flight so I changed at last minute to catch the flight before. Therefore I scored half point less than when I had an aisle seat in the same cabin. Food is not very good as it is the same from WT. Nice service and amenities.



BRITISH AIRWAYS PREMIUM ECONOMY CLASS SEAT REVIEW - BOEING 747-400

Date :   21 April 2013

Review by : J Davies (UK)

Comfort: 4/10

Seat Layout

2x3x2

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

British Airways Premium Economy offer on 747s is very poor. The seats were shabby and dilapidated with small video screens. Access to the light and call buttons was difficult and poorly designed as they are on the inside of the armrest in a narrow seat. The recline was poor as was the leg rest which is poorly designed and doesn't do what it's supposed to do. Everything else - check in, food, beverages (including poor white wine) was standard Economy class. British Airways need to improve cabin and service standards to catch up with other airlines. All in all a thoroughly poor experience flying with BA which we will nor repeat again in a hurry!



BRITISH AIRWAYS PREMIUM ECONOMY CLASS SEAT REVIEW - BOEING 777-200ER

Date :   21 April 2013

Review by : J Highlands (UK)

Comfort: 8/10

Seat Layout

2x4x2

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

I see it as a great deal the seat has a lot more comfort than in WT and you get the business class food which is alright. The only few things I could complain about was the fact that I had to use vile, urine smelling lavatories that looked like they had been vandalised. And also the useless, uninspiring staff that all looked like they had swallowed a wasp. Four hours into the flight they had got bored and were all playing scrabble on their iPhones at the back of the plane and you had to go and ask them for a drink and even then they gave you the evils and threw it at you. Can't beat a good douse of British hospitality!



BRITISH AIRWAYS ECONOMY CLASS SEAT REVIEW - BOEING 777-200

Date :   19 January 2013

Review by : K Towle (China)

Comfort: 6/10

Seat Layout

3x3x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

The seat was okay in every way. It was reasonably comfortable (for a 12 hour flight) and the AVOD was reasonable. I am 6ft tall and found the legroom a little tight, especially when sleeping, but it was okay. The biggest problem was trying to get out from my window seat across two further seats, but I am fit and the exercise was good for me.



BRITISH AIRWAYS ECONOMY CLASS SEAT REVIEW - AIRBUS A320

Date :   19 January 2013

Review by : Ian Graham (UK)

Comfort: 2/10

Seat Layout

3x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

Sat in Row 27B and the seats have no recline due to toilets behind. Seat pitch poor, felt very cramped, especially when person in front reclined seat. Seats not very wide either. Coming back on a A320 again, sat in an emergency exit (overwing seat) and even though they were supposed to have a bit more legroom, still felt cramped. Glad it was only a 2 hr flight.



BRITISH AIRWAYS ECONOMY CLASS SEAT REVIEW - BOEING 747-400

Date :   1 January 2013

Review by : Martin Owen (UK)

Comfort: 7/10

Seat Layout

2x4x2

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

LHR-JFK-LHR. Outbound flight my wife and I were stuck with two seats on the left of a four seater in the middle of Economy - not great and leg room was poor (especially when seat in front reclined). On return sector, selected two seats together during online check-in at the rear of Economy where the aircraft narrows - meaning the configuration switches from 3x4x3 to 2x4x2. Much more legroom and plenty of storage space - plus decent accessibility. Generally, the seats on the BA 747s are reasonably comfortable and have a clever adjustable headrest which provides good neck support. The seats are not the new slim-line versions used by other carriers and so have decent padding. Definitely adequate for a 7 hour flight - but am sure on long flights to HKG, SIN, SYD or NRT, discomfort could become an issue. Both B747s we traveled on must have been over 15 years old but in good shape - clean cabin and toilets etc. No issues with food and service was good, (although an observation - BA don't tend to station cabin crew in the Economy cabin during boarding to assist passengers with luggage / finding seats etc - unlike Middle-Eastern / Asian carriers). Only real issues were overcrowding at BA's Terminal 7 as JFK and the IFE screen very small. BA charge a extortionate amount to pre-book seats prior to online check in opening. Best advice is to just complete online check-in early to ensure best seat selection.



BRITISH AIRWAYS ECONOMY CLASS SEAT REVIEW - BOEING 747-400

Date :   1 January 2013

Review by : Richard Morley (UK)

Comfort: 5/10

Seat Layout

3x4x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

Seats looked dated, thin and not much leg room either. I was lucky to get a exit seat into the flight so was a bit more happy.



British Airways Boeing 747-400 Economy Class seat Review  - 20 September 2011 by Maureen Asmussen (UK)

AIRCRAFT : Boeing 747-400

PAX SIZE : Medium

LAYOUT : 3x4x3

POSITION : Aisle

PAX RATING : 3/10

RECOMMENDED : No

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

No

Extremely restricting. When the seat in front reclined it was horrendous. I am 5'7" and I was very uncomfortable. My husband is 6'1" and when the guy in front reclined his seat my husband yelped with pain as the seat hit his knees. The only option for our 10 hour flight was for me to swap with the guy in front of my husband and sit upright for the whole flight. Never again!



British Airways Boeing 777-200 Premium Economy Class seat Review  - 20 September 2011 by Kaye Smyth (Australia)

AIRCRAFT : Boeing 777-200

PAX SIZE : X-Large

LAYOUT : 2x4x2

POSITION : Window

PAX RATING : 1/10

RECOMMENDED : Yes

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

No

The price paid for Traveller Plus is not worth it as the seat width is very poor for the larger person. Power is only for laptop; not c-pap machine as quoted. Solid sided seats with controls on inside of seat and meal tray coming out of arm rest is suitable for small people only. Premium economy is only say 3 points better than economy, where Club Class is way ahead.



British Airways Boeing 747-400 Premium Economy Class seat Review  - 6 September 2011 by S Fung (South Africa)

AIRCRAFT : Boeing 747-400

PAX SIZE : Small

LAYOUT : 2x4x2

POSITION : Window

PAX RATING : 4/10

RECOMMENDED : No

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

No

BA for some weird reason insist on using these old planes on the Cape Town to London route, preferring to use new planes on the Johannesburg route. We chose the World Traveller Plus product because it is a more spacious seat with a little more recline. But having flown it a few times, I have decided that it is not worth the extra money. I'd rather fly economy and save my money for a decent hotel room for a few nights. Why does BA insist on using the old seats and old AVOD system with small screens?



British Airways Boeing 777-200 Economy Class seat Review  - 22 May 2011 by M Neave (UK)

AIRCRAFT :       Boeing 777-200

PAX SIZE :   Medium

LAYOUT : 3x3x3

POSITION :   Aisle

PAX RATING :    5/10

RECOMMENDED :   No

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

No

Only 31 ins legroom, which for a 9hr flight felt quite cramped.



British Airways B767-300 Economy Class seat Review  - 15 May 2011 by A MacDonald (UK)

AIRCRAFT :       B767-300

PAX SIZE :   Medium

LAYOUT : 2x3x2

POSITION :   Window

PAX RATING :    7/10

RECOMMENDED :   Yes

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

No

Exit row seat on a short haul configured 767. These planes are now very old but are much better than the usual single aisle. The seat was a rather old fabric covered one but was decent. The leather seats in the front half of economy are better though. Excellent leg room due to the exit row.



British Airways Boeing 747-400 Premium Economy Class seat Review  - 12 May 2011 by David Hughes (UK)

AIRCRAFT :       Boeing747 - 400

PAX SIZE :   Large

LAYOUT : 2x4x2

POSITION :   Aisle

PAX RATING :    3/10

RECOMMENDED :   Yes

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

Yes

I would pay the extra for premium economy on long haul (but not on BA again) because the alternative is unthinkable. BA's Premium Economy offer on 747s is very poor. The seats were shabby and dilapidated. Access to the light and call buttons was difficult because the are on the inside of the armrest in a narrow seat. The recline was poor and the screen was small (but good choice of films). Everything else - check in, food, beverages (including some particularly poor white wine) was standard Economy class . TheB 777's apparently have a newer version of premium economy but BA needs to up it's game if it wants to win customers.



British Airways World Traveller Plus Boeing 777 seat review  - 22 September 2010 by Peter Neuhaus (Australia)

AIRCRAFT :       B777

PAX SIZE :   Large

LAYOUT : 2x4x2

POSITION :   Middle

PAX RATING :    4/10

RECOMMENDED :   No

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

Yes

In premium Economy the seat pan was too small and the front of the seat cushion finished half way up my thigh. This cut off the circulation to my legs and made the extendable lower-leg rest totally useless. I am only 6 feet tall so not abnormal!



British Airways World Traveller Plus Boeing 777 seat review  - 3 February 2010 by Paul Churchley (UK)

AIRCRAFT :       B777

PAX SIZE :   Small

LAYOUT : 2x4x2

POSITION :   Aisle

PAX RATING :    8/10

RECOMMENDED :   Yes

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

Yes

WTP London - Orlando. WTP is a big improvement over standard economy but the bigger seat is all you get. The rest of the service is the same as World Traveller. You even have to use the WT toilets. The seat itself is excellent and in my opinion worth paying the extra but BA could add something to make the WTP experience a little special given the price. I would fly BA WTP again but I might try Virgin Premium Economy next time.



British Airways Economy Class Boeing 747-400 seat review  - 15 October 2009 by Jon Gustorf (USA)

AIRCRAFT :       B747-400

PAX SIZE :   Large

LAYOUT : 3x4x3

POSITION :   Aisle

PAX RATING :    7/10

RECOMMENDED :   Yes

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

Yes

BA has typical 31" pitch in World Traveller so it's a bit cramped. I like aisle on long hauls for easy access. I've flown SFO-LHR many times on BA. Unless you can score a bulkhead all seats are basically the same.



British Airways Economy Class Boeing 777 seat review  - 21 September 2009 by Steve Nevett (USA)

AIRCRAFT :       B777

PAX SIZE :   Large

LAYOUT : 2x4x2

POSITION :   Middle

PAX RATING :    4/10

RECOMMENDED :   No

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

No

The seat itself was not bad, except for being dirty, however, the IFE was broken for approximately 30-40 people in economy. Some of BA's 777 are very old and are showing it with broken equipment.



British Airways World Traveller Plus Boeing 747-400 seat review  - 13 August 2009 by David Russell (UK)

AIRCRAFT :       B747-400

PAX SIZE :   Large

LAYOUT : 2x4x2

POSITION :   Window

PAX RATING :    8/10

RECOMMENDED :   Yes

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

Yes

I am over six feet tall so booked a word traveller plus cabin seat. Overall very good and one of the few seats where I have been able to stretch out and even cross my legs.



British Airways Economy Class Boeing 747-400 seat review  - 7 February 2009 by Ian Ford (USA)

AIRCRAFT :       B747-400

PAX SIZE :   Large

LAYOUT : 3x4x3

POSITION :   Aisle

PAX RATING :    8/10

RECOMMENDED :   Yes

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

Yes

I used to find that British Airways WT seats had very little leg room, but this seems to have improved. The seat was comfortable for a 6'00" guy on a 10.5 hour flight from LHR to SFO. I slept a bit on a day flight and had a good view of the screen (which had a lot of movie and TV choices)



British Airways World Traveller Plus Boeing 777 seat review  - 6 January 2009 by Phillip Watson (UK)

AIRCRAFT :       B777

PAX SIZE :   Large

LAYOUT : 2x3x2

POSITION :   Window

PAX RATING :    7/10

RECOMMENDED :   Yes

CLICK SCORE FOR RATING

Legroom Space

CLICK SCORE FOR RATING

Seat Recline

CLICK SCORE FOR RATING

Seat Width

CLICK SCORE FOR RATING

Viewing TV Screen

CLICK SCORE FOR RATING

Access in/out of seat

FOOTREST

Yes

Travelled WT+ and WT on BA on Toronto flights. The seats in WT+ are comfortable and recline well. It is difficult to judge legroom as we were in a cot position on both flights. In terms of comfort WT+ has the edge over WT as we found the seats harder in WT and more difficult to get comfortable which don't help on an 8 hour overnight flight.



BRITISH AIRWAYS ECONOMY CLASS SEAT REVIEW  - 24 December 2008 by B Edwards (UK)

AIRCRAFT :       B777

PAX SIZE :   Large

LAYOUT : 2x4x2

POSITION :   Window

PAX RATING :    6/10

RECOMMENDED :   Yes

CLICK SCORE FOR RATING

Legroom Space

CLICK SCORE FOR RATING

Seat Recline

CLICK SCORE FOR RATING

Seat Width

CLICK SCORE FOR RATING

Viewing TV Screen

CLICK SCORE FOR RATING

Access in/out of seat

FOOTREST

No

World Traveller Plus cabin. Isle seat next to window seat has restricted foot space due to entertainment electronics under seat in front, so swapped for window. Not a bad seat, and fine for daytime long haul flights. But sleeping less good. Width feels less than Virgin and Qantas premium economy seats - BA fits the same number across a 777 as the others have in a 747. No AVOD and screen is incredibly small by today's standards. Power socket is low voltage type. Looking old.



BRITISH AIRWAYS ECONOMY CLASS SEAT REVIEW  - 20 September 2008 by Linda Brand (Norway)

AIRCRAFT :       A319

PAX SIZE :   X-Large

LAYOUT : 3x3

POSITION :   Window

PAX RATING :    6/10

RECOMMENDED :   Yes

CLICK SCORE FOR RATING

Legroom Space

CLICK SCORE FOR RATING

Seat Recline

CLICK SCORE FOR RATING

Seat Width

CLICK SCORE FOR RATING

Viewing TV Screen

CLICK SCORE FOR RATING

Access in/out of seat

FOOTREST

No

Euro Traveller, OSL-LHR. After flying a lot of low-cost airlines, this was a good experience. I had seat 6F with the middle seat empty. Would have felt a bit cramped with a full flight. However, the seat width and legroom was good. Checked in online. Fast and easy.



BRITISH AIRWAYS ECONOMY CLASS SEAT REVIEW  - 18 August 2008 by Simon Banister (South Africa)

AIRCRAFT :       Boeing 747-400

PAX SIZE :   Medium

LAYOUT : 3x3x3

POSITION :   Window

PAX RATING :    6/10

RECOMMENDED :   No

   
CLICK SCORE FOR RATING

Legroom Space

CLICK SCORE FOR RATING

Seat Recline

Fair

Seat Width

CLICK SCORE FOR RATING

Viewing TV Screen

CLICK SCORE FOR RATING

Access in/out of seat

FOOTREST

Yes

LHR-NBO The flight was not full, and there were plenty of free seats, so I had a row of three to myself. If, however, I had been on a full flight I would have found it very cramped.



BRITISH AIRWAYS ECONOMY CLASS SEAT REVIEW  - 14 August 2008 by Stephen Jacques (Ireland)

AIRCRAFT :       Boeing 777

PAX SIZE :   Medium

LAYOUT : 3x3x3

POSITION :   Window

PAX RATING :    7/10

RECOMMENDED :   YES

   
CLICK SCORE FOR RATING

Legroom Space

CLICK SCORE FOR RATING

Seat Recline

CLICK SCORE FOR RATING

Seat Width

CLICK SCORE FOR RATING

Viewing TV Screen

CLICK SCORE FOR RATING

Access in/out of seat

FOOTREST

Yes

9 hour flight from LGW to Orlando on outbound and 7 hours on the way back. Flight was comfortable although as always a little extra legroom in economy would go a long way to enhancing the economy flying experience. Flight out was longer but felt more comfortable on way back, sat in row 22A on outbound and 21D on return. IFE was sufficient and kept me occupied!

 


BRITISH AIRWAYS ECONOMY CLASS SEAT REVIEW  - 21st March 2008 by Scott Welsh (UK)

AIRCRAFT :       Boeing 747-400

PAX SIZE :   Medium

LAYOUT : 3x4x3

POSITION :   Window

PAX RATING :    1/10

RECOMMENDED :   No

   
Very Poor

Legroom Space

Fair

Seat Recline

Good

Seat Width

CLICK SCORE FOR RATING

Viewing TV Screen

Very Poor

Access in/out of seat

FOOTREST

Yes

Seat was very tight on width and i am 6ft with a 34inch waist. Space was okay when forward seat was not reclined but when it was it felt very close and you could not read or use you table. In flight entertainment wasn't fully working either and they made no announcement about this. Seat head rest were poor.


 

Review:   20 March 2008

Aircraft:  Boeing 747-400

Name:  G Greenwood   (Hong Kong)

Position:  Middle

Layout:   3x4x3

PAX size:  X-Large

Recommended :  No

Comfort Score :  1/10

Very Poor  Legroom space

I spent 12 hours on BA 031 seat 50B sandwiched between 2 others and had much difficulty getting in and out of my seat because there wasn't enough legroom to easily get past the heavyweight sleeper who sat in the aisle seat and who really liked to spread out. Each person in the row of seats I was in were broad shouldered. The person in the window seat in front had to step on the seats over the middle person to get out of their space.

Very Poor  Seat recline

Very Poor  Seat width

CLICK SCORE FOR RATING  Viewing TV screen

Very Poor  Access in/out of seat

Footrest    Yes


 


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