PORTER AIRLINES review : 21 June 2008 : by Mitch Conner

Customer Rating : 5/5

Food and booze complimentary, and a pleasure to fly. All of these perks were included in my YTZ- EWR-YTZ flights. The fact this airline flies from downtown Toronto is an additional bonus; the lounge was comfortable, and you miss the chaos of Pearson. I would fly them again, and hope that they will expand service to additional cities soon.

PORTER AIRLINES review : 29 April 2008 : by Michael Oscars

Customer Rating : 5/5

YTZ-YUL-YTZ on Porter Airways. Going through security at Toronto's Island Airport is a pleasant experience as opposed to its counterpart at Pearson International. Once through, one arrives in the very comfortable lounge area with computer stations, complimentary coffee and soft drinks to the flight itself with charming attendants and comfortable seating (34" pitch) in Bombardier Q400 aircraft.

PORTER AIRLINES review : 28 April 2008 : by E Tolle

Customer Rating : 5/5

New York to Toronto. Thoughtful cabin crew, full bar and tasty food at no charge, nice comfortable leather seat and great inflight magazine. It is a nice touch that they give away Porter bottled water at the end of the flight.

Porter Airlines review by A Lopez

2 April 2008  Customer Trip Rating :

I was on the inaugural New York to Toronto flight today. My first flight with Porter but certainly not the last after the splendid service. Airport staff cheerful and very welcoming. Aircraft is top notch for a turboprop. Comfortable leather seats. Flight staff excellent and performed with a smile. Fresh and tasty chicken wrap presented in a snack box. I arrived in downtown Toronto and was at my meeting within 20 min of landing - convenient! Price was $95 compared to Air Canada and Continental who were charging $174 with no meal or beverage service.

Porter Airlines review by Lior Suline

15 March 2008  Customer Trip Rating :

I was really impressed with the professionalism and care I received from Porter. Sophisticated lounge in Toronto and the best part it was free! Flight departed on time and arrived early. Very tasty snack box was served, again free.

Porter Airlines review by J Clarke

8 January 2008  Customer Trip Rating :

Entire trip from Check in at Toronto to baggage pick up in Halifax was unbelievable. Classy lounge, great staff, complimentary drinks!

Porter Airlines review by S Douglas

16 December 2007  Customer Trip Rating :

YTZ-YUL-YTZ. This is how flying should be - great service on the ground, in the air with a smile, on time departure and arrival.

Porter Airlines review by R Dunigan

4 December 2007  Customer Trip Rating :

Toronto Island Airport to Montreal - Great experience. Check in a breeze and staff friendly and competent. Once on board, the FA's did a great job of welcoming passengers warmly and professionally. Cabin modern, clean, and comfortable. Selection of complimentary snacks and beverages (including Ontario wines!) a nice touch. On-time arrival and very quick baggage delivery. I would travel with Porter again without hesitation.

Porter Airlines review by S Shah

4 November 2007  Customer Trip Rating :

YOW-YTZ. Check-in at Ottawa very quick. Q400 aircraft clean, and pretty quiet, with excellent seat pitch. The flight attendant hung your jacket for you. A snack box was handed out with a sandwich, cheese, crackers, and chocolate. Drinks, including free wine and beer, are served in real glasses. Disembarkation at YTZ is quick, but the terminal is a bit sparse. A great airline.

Porter Airlines review by Richard Sawyer

2 September 2007  Customer Trip Rating :

YTZ-YOW-YTZ Lounge at YTZ is like first class: comfortable seats, coffee, tea, soft drinks, snacks, newspapers, wifi. Q400 is comfortable and quieter than the older DHC-8 models, impressive seat pitch. Was handed breakfast after take-off and the OJ was served in a real glass (not plastic). Free beer and wine on the return (afternoon) trip. Staff were very pleasant and attentive. The best airline experience in years and I hope they prosper, they certainly deserve to. The fare was also cheaper than AC.

Porter Airlines review by Norm Carley

9 May 2007  Customer Trip Rating :

Montreal-Toronto return this past weekend. Absolutely a first class airline. Food service was unexpected and welcome. Lounge at Toronto Island airport was excellent. Standing in front of Union Station 25 minutes after landing. Can't beat that. Every employee actually cared to to give excellent service. Porter needs to survive and thrive.

Porter Airlines review by Linda Reeve

25 April 2007  Customer Trip Rating :

YOW-YTZ was one of the best flight experiences ever. Plane was very clean and leather seats comfortable. Plenty of free drinks, including alcohol was served with a grilled vegetable sandwich. The dark chocolate treat was a nice touch. FA appeared professional. The view while landing was stunning as the Toronto skyline was just right outside my window. Arrived 10 min early took the free shuttle to Union Station and reached the office in less than 20 min. Overall Porter exceeded my expectations, this is one airline where you get more than you pay for! You get a business class product at an economy fare.

Porter Airlines review by Tracey Sugarton

20 April 2007   Customer Trip Rating : n/a

Toronto City Centre to Ottawa, enjoyed complimentary lounge prior to departure. Flight was on a modern Q400 which was surprisingly quiet. Food was very good and a change on this route vs. Air Canada where food is non-existent. Flight was full, yet crew was friendly and extremely attentive. Leather seat was very comfortable with about 31" leg room. Flight arrived on-time and landing was smoother than most larger aircraft. Return flight was equally as enjoyable.

Porter Airlines by Manuel Santino

4 April 2007

Toronto to Montreal, check-in was a breeze and only 20 min. prior to departure time. Aircraft was new with leather seats. FA's were very pleasant and attentive. Meal service was served in a very attractive box that consisted of smoked beef w/ brie cheese & fruit, complimentary wine and beer. Flight arrived on-time. All in all, exceptional service from start to finish. I will use Porter again. Hope this new airline stays around because the service was refreshing and less expensive vs. Air Canada and West Jet.






 

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