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Paris CDG Airport Passenger Reviews and Paris CDG Airport Traveller Reports



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PARIS CDG AIRPORT customer review :  5 June 2012 by A Goldberg    (USA)

Rating : 5/10

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Recommended

Arrived from Prague, Czech Republic on 10 May 2012. The plane was parked in the middle of nowhere, deplaning was by stairs to a bus. Once at baggage claim, signage was poor, although bags arrived quickly. Departing on 15 May for Chicago on American Airlines, the lines were very long and slow. Note that the self check-in machines were unavailable when I got to CDG at 21.30 the evening before (I stayed at the airport Hilton Hotel). It was a very long walk to the gate, with limited signage, additional stairs to the final gate area. At least there were jetways in this part of CDG. This is my least favorite airport in Europe, although it is my favorite city! By the way, the Hilton is connected to the terminals, but required taking an airport train that let one off quite a distance from the hotel. The Sheraton is far more convenient.



PARIS CDG AIRPORT customer review :  1 June 2012 by K Broxholme    (UK)

Rating : 2/10

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Recommended

CDG is quite possibly the most confusing airport in the world. Arrivals was fine although they there was nothing saying where luggage came out for different flights as there are 2 belts where it could be picked up. The real problem came when I was flying back, there was no signage indicating where to check-in bags, this is in terminal 2b, so I had to ask staff, some of whom didn't really know what I meant. I was sent from one end of the airport to the other in search of easyjet check-in, then my next challenge was finding my gate. I only managed to find it because of a lovely shop keeper who spoke very good English who pointed me in the right direction, the signs were no help at all. To top it all off, when I went through security only after I had put my bag, belt and shoes in a tray I was told I needed to be in the next-door security area as I was in the area for a Newcastle flight whereas I as I was going to Liverpool, again there was no signs to tell people this so me and half the queue picked up our trays and went to the other security section. However, boarding the plane could not have been easier and once everyone was on the pilot didn't wait around.



PARIS CDG AIRPORT customer review :  30 May 2012 by S Bryant    (UK)

Rating : 6/10

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Recommended

I have registered a previous negative comment about CDG, but this time was so much better. The queuing time was much reduced from my last time there and the staff were more friendly and less surly. The connection was made easy as a result of this. The major ongoing downside is that it has very few places to eat or even buy snacks and those that it has are heavily overpriced.



PARIS CDG AIRPORT customer review :  19 May 2012 by D Grundy    (Australia)

Rating : 9/10

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Recommended

My wife and I were booked on a long haul to Sydney flying from CDG terminal 1 with Singapore Airlines. After reading many negative reviews of this airport we were not looking forward to it. However, we were very pleasantly surprised with the whole experience. Check-in was a breeze allowing people who have checked in online to proceed straight to a bag drop counter. This worked very well unlike Sydney where it doesn't seem to be of any advantage to check-in online. All staff we encountered were smiling and pleasant and spoke English if required. Passport control and security were thorough, polite and no slower than any other airport I have encountered. The shopping area has everything required and is reasonably calm and pleasant, again unlike Sydney which is like a noisy Westfield shopping centre. We found the departure gates calming, well organised with spotlessly clean toilets. Can't speak for the other terminals, but I would be happy to use Terminal 1 at CDG again.



PARIS CDG AIRPORT customer review :  19 May 2012 by Camille Roullet    (Switzerland)

Rating : 9/10

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Recommended

For me, it's definitely one of the most efficient airport in Europe. Each time I've been through (5 or 6 times) everything was smooth and fast.



PARIS CDG AIRPORT customer review :  11 May 2012 by K Eid    (USA)

Rating : 2/10

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Recommended

This is definitely the worst airport I ever travelled through. I was transferring from a flight coming from the Middle East and going to Cincinnati (USA). The worst part of my experience there is the lack of English speakers. The passport control person kept talking to me in French and I was talking in English: He did not seem to understand a word, and I do not know any French. It was a relief when I got aboard Delta Airlines.



PARIS CDG AIRPORT customer review :  4 May 2012 by E Fein    (UK)

Rating : 9/10

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Recommended

MAN-CDG-IST return. Transferring to another flight with this airport is supposed to be very hard, but for once it was not. Maybe that was because we only had to walk from Terminal 2E to 2F which was a quick 10 minute walk. Overall I thought this airport was amazing, plenty of cafe's, bars and shops to look at. One problem I do have with this airport is that the staff hardly speak any English which I was surprised with! I will definitely travell via this airport again!



PARIS CDG AIRPORT customer review :  30 April 2012 by T Jenkins    (UK)

Rating : 1/10

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Recommended

This has got to be the worlds worst airport. What is wrong with putting up a sign or two. Or even one of those TV screens that updates and displays departure gates and flight details. If the only way to find information is to ask a member of staff, where are they all? When we finally did speak to someone, it was as if I was trying to borrow money! If there is a way to route through another airport, do it and avoid the hassle of CDG.



PARIS CDG AIRPORT customer review :  30 April 2012 by C Barsellotti    (South Korea)

Rating : 1/10

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Recommended

One of the worst airports I've experienced - and I travel extensively. Transferring from an inbound flight from Asia to an outbound flight to London, I had to sprint at top speed to make the bus, train, and the long run. In my case I did actually find staff quite patient and somewhat helpful. The food situation is appalling. The coffee? You'd be better off bringing a packet of instant coffee to mix with tap water - at least you won't be over charged for it! The duty free shopping is lacking, though I did find the sales persons very sweet. Maybe they took pity on me as I was so rushed and flustered!



PARIS CDG AIRPORT customer review :  22 April 2012 by G Marquez    (Dubai)

Rating : 1/10

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Recommended

If this airport is horrible by itself, for parents travelling with babies or children it is a nightmare. I have to say that I always try to avoid travelling through Paris because every time I have been there, either the flight is delayed or I have a bad experience with the staff. I have a baby and was travelling alone, the airport policy doesn't allow to take your own stroller. The 3 strollers available at the airport are a joke. Adding this to the already long distances to change terminal, confusing airport layout, lack of signage and bad attitude from the staff to assist travellers makes this airport a 'one star'.



PARIS CDG AIRPORT customer review :  15 April 2012 by G Tanner    (UK)

Rating : 2/10

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Recommended

Had a connecting flight at Terminal 2E to LHR from a flight from Mauritius (13/04/12). Flight to LHR was delayed for over 2 hrs so we decided to find somewhere to sit down and have a meal. The largest restaurant was closed, this was at 10.00. We ended up at the MiYou where we were severed freshly made sandwiches made of stale bread and coffee which was like water. Avoid, the produce is terrible and the cost is over €18.



PARIS CDG AIRPORT customer review :  14 April 2012 by A Unsate    (UK)

Rating : 2/10

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Recommended

Flying from CDG into UK from Terminal 2B. Can forgive the size of the terminal as this is normal for most city airports. The landslide section was dirty, lots of homeless people about using the very limited facilities, police and security not bothered in the slightest by this. Only positive is the prices are cheaper than in Paris for drinks and food. Going airside is probably even worse. Rude passport control staff. Even ruder staff at the cafe, even with attempted French. Very poor shopping facilities/eating once past passport checks, seating comfortable but nothing like other airports, and fills up very quickly. Going past security at the gate (bag checks etc) was a nightmare. Once past this point there are no facilities at all, no toilets, nothing. Only positive was that there is a phone charging station. Worst airport I have ever experienced.



PARIS CDG AIRPORT customer review :  12 April 2012 by K Lum    (UK)

Rating : 2/10

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Recommended

Transiting HNK-CDG-LHR. Poor service, very slow queues, everything repeated over and over again by different staff extending the time. Staff did not care if we missed our connect flight. We have transited in nearly all European capital airports and this is the worst. Avoid this airport at all costs.



PARIS CDG AIRPORT customer review :  10 April 2012 by K Martins    (Brazil)

Rating : 6/10

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Recommended

It's the only airport in the world where you have to take 3 buses to an aircraft. It's a nice and clean environment, but didn't need to be so big! The terminals are empty and quiet, not enough people to fill that huge airport. It could be reduced to half the size it is, so that you could find your way easily and faster.



PARIS CDG AIRPORT customer review :  14 March 2012 by Brian E Smith    (Japan)

Rating : 8/10

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Recommended

I didn't like being shuttled off to 2G, but that's the case with many intra-Europe flights at CDG. That said, once there, the terminal isn't so bad, though the services are minimal. As for the main terminals (like 2E or 2F), the only fault I could find was with the limited amount of a flight boards. It's a bit crowded, but nicely designed and I actually like CDG after flying through there several times!



PARIS CDG AIRPORT customer review :  6 March 2012 by L Gonzalez    (Mexico)

Rating : 9/10

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Recommended

MEX-CDG-FCO. A nice and functional airport; very well signed, I made it through my connection flight (outbound and inbound) without problems (2E to 2F1), no long queuing at all, clean and well connected between terminals and nice shops. All flights on time.



PARIS CDG AIRPORT customer review :  2 March 2012 by A Janssen    (France)

Rating : 1/10

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Recommended

The worst airport I have ever experienced. Especially if you have a connecting flight from another terminal. Sign are not very clear or stop suddenly.



PARIS CDG AIRPORT customer review :  27 February 2012 by R Konig    (Australia)

Rating : 6/10

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Recommended

Flew from CDG to Hamburg. I found terminal 2D to be alright. Not the best, but certainly not the worst. Travelling with the bus isn't great, but it's not that bad either. The only chaotic part was when we arrived. Baggage took a fair while to arrive, and there were two other flights using our baggage belt! Overall, it wasn't as bad as I was expecting.



PARIS CDG AIRPORT customer review :  27 February 2012 by Emmanuel Cuignet    (France)

Rating : 8/10

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Recommended

CDG-BOS. As a frequent flyer, had access to the dedicated check-in area, then scan area. All in all I was in the business lounge within 30 mins. Security staff were polite. Overall, a very pleasing and well expedited experience.



PARIS CDG AIRPORT customer review :  27 February 2012 by B Marcus    (USA)

Rating : 3/10

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Recommended

I was at CDG Terminal 1 and transferring flights from Thai Airways to United. Terminal 1 looks like a subway station, it is very old and dirty. Thankfully, I got to use Star Alliance Lounge because there are basically no restaurants and shops. Walking through this terminal is exhausting. CDG Terminal 1 is one of the ugliest airport terminals in Europe.



PARIS CDG AIRPORT customer review :  23 February 2012 by R Oussalah    (Taiwan)

Rating : 1/10

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Recommended

Used CDG T2 A,B,C,D and F as well as T1. Very bad staff attitude, especially at security and restaurants. The airport is dirty, hard to move from one area to another. Airport security staff overzealous. I dread flying through CDG and every time my fears are confirmed.



PARIS CDG AIRPORT customer review :  23 February 2012 by P Wong    (USA)

Rating : 1/10

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Recommended

Immigration officials are lazy and unfriendly. They seem to hate their jobs and let people wait forever just to do simple stamping. It seems that most of the airport staff have become apathetic and discourteous in the past several years. A nice city and a big airport with unfriendly and lazy officials!



PARIS CDG AIRPORT customer review :  17 February 2012 by Dana Usela    (USA)

Rating : 3/10

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Recommended

I can only add what others already wrote here. So far worst airport I have been to. My bag got lost, terminal 3 has actually birds flying inside, I would be not surprised if this happens in Hawaii, but Paris? Overall very dirty place, unhelpful staff, if you don't deal directly with airlines, they don't speak English. Only good thing I found is good direction to RER train. That's it. I am going to try to avoid this airport in future.



PARIS CDG AIRPORT customer review :  16 February 2012 by Ricardo Oliveira    (Portugal)

Rating : 5/10

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Recommended

I transferred through twice last week. The first from LIS to JFK and the second from JFK to LIS. I found the airport quite decent in terms of directions to passengers and, was quite quick to go through passport control and security checks. The travelling distance between terminals is huge, 20-30 mins to walk from 2E to 2D, so allow yourself time if you're in transit to a connection flight. The major drawback is the lack of sympathy of airport personnel, be them waiters/waitresses, security check officers, shops employees and so on. Those people are unable to smile or to be kind. They also don't speak nor understand nor even make a good effort to speak English. Overall the airport is average.





 


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