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Paris CDG Airport Passenger Reviews and Paris CDG Airport Traveller Reports



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Paris CDG Airport customer review :  6 August 2012 by Anne Seeley    (UK)

Rating : 3/10

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Recommended

CDG is a total nightmare if you have to connect flights. Recently flew in there from Florence to connect with a flight to Aberdeen, Scotland. We landed 10 minutes early but had to wait on the tarmac for a 'bus which then took 35 minutes to get to Terminal 2G, another wait for a 'bus there to go to Terminal 2E. Confusion on the 'bus as many people hadn't checked the display beside the exit door of 2G to see which 'bus stop they had to get off at (no notice to warn people of this). By the time we got to our gate (running from the 'bus) the gate was closed and the passengers had gone. Again, for the Aberdeen flight you have to catch a 'bus to the aircraft, so if the 'bus has gone that's it. To add insult to injury we were held responsible for missing the flight because the incoming flight was on time and the connection time was within the limits set by the airport. Cynical thought - if they set a realistic limit customers would think twice before connecting at CDG.



Paris CDG Airport customer review :  27 July 2012 by Chris O'Hanlon    (UK)

Rating : 6/10

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Recommended

A big airport and I would avoid if you are travelling with children or have a tight transfer. Arrived at Terminal 2E and seemed to walk endlessly along moving sidewalks and down escalators to reach a train that took us to another part of the airport. Immigration lines weren't too bad. Once out of the airport I had to walk back to the RER train station, which is situated directly underneath Terminal 2E! Thankfully the departure process is more straightforward and I was at check in less than 5 minutes after arriving at the train station. Queues at border control and then security were both less than 5 minutes. Shops in Terminal 2 are expensive. We were bussed to the plane which was on a remote stand somewhere. The taxi to the runway took almost 25 minutes!



Paris CDG Airport customer review :  23 July 2012 by J Chaudronnier    (Thailand)

Rating : 1/10

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Recommended

First time for me to arrive and depart from CDG. After immigration there are no trolleys, so you have to carry your hand luggage while shopping. On arrival at the X-Ray for the luggage we noticed that several gates were checked here. It was crowded with only one conveyor. On top of that the custom official kept the conveyor running while many people were still collecting their items. Absolute chaos. No air conditioners. Overall a very bad experience. Next time we will try another European airport.



Paris CDG Airport customer review :  23 July 2012 by L Woods    (UK)

Rating : 4/10

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Recommended

Terminal 4. The most peculiar terminal lay out I have ever seen. Only proceed through security and to your gate after shopping and going to the toilet. There are no facilities after security (bear in mind terminal 4 is the low cost terminal so don't expect 5 stars). Food extremely overpriced. Staff slow in doing anything. Not many places to sit down if the terminal is busy - more so if your delayed by 5 hours. I felt as if I was being transported back to the 1970s.



Paris CDG Airport customer review :  17 July 2012 by P Arnaud    (France)

Rating : 1/10

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Recommended

Too Many terminals, long distances, crowded, long queues, duty free very poor (depending on the terminal), poor lighting (in the evening passengers feel a negative darkness), nothing to do with a modern and pleasant airport.



Paris CDG Airport customer review :  17 July 2012 by C Covern    (USA)

Rating : 8/10

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Recommended

My wife and I had been through CDG a few time in the past 10 years and had no particular feelings, bad or good. Upon reading recent reviews, however, we became concerned as we would be arriving and departing from the airport (Terminal 1) en route to CPH. Admittedly, because my wife now requires wheelchair assistance, our movements were more easily facilitated; but I must say that everyone we encountered to provide assistance/information was friendly, english-speaking, and efficient. As a result, we had no problems connecting between flights. Although we moved rather quickly, it seems that the queues were not too long, signage was decent, and shops/food adequate. We would not hesitate to travel to/thru this airport again (Terminal 1).



PARIS CDG AIRPORT customer review :  17 July 2012 by Alain Dumont    (South Africa)

Rating : 9/10

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Recommended

I travelled to Paris last week and I landed and departed in the Terminal 2E which apparently just opened. This is trendy with a lot of red carpets and designer seats to relax. A pity that it lacks of affordable clothing shops and a food court because even if the famous Ladurée macaroons are fantastic, they are a bit expensive.



PARIS CDG AIRPORT customer review :  2 July 2012 by Lussiana Rossi    (Indonesia)

Rating : 2/10

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Recommended

The worst airport I've ever been, even compared to many airports in developing countries! Arrived there 3 hours before departure time, and all the 3 hours were spent to queue, queue, and queue! French people can easily talk to the guards and cut the line. Seeing how many times it happened, looks like it is a common thing there. I'd avoid CDG airport at all cost. Really unpleasant experience.



PARIS CDG AIRPORT customer review :  29 June 2012 by S Simpkins    (UK)

Rating : 2/10

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Recommended

What an awful place! The airport is vast, such that even to get between groups of gates you have to be taken on a long bus trip (Terminal 2E gates M, K, and L). Then each group of gates has its own security, even though you are still airside, which causes further disruption. Arrive at any time and the choice of eateries is small and of poor quality, but arrive out of hours and you'll find everything closed. We chose CDG as a transfer point to avoid the horrors of Heathrow - never again! Avoid CDG like the plague!



PARIS CDG AIRPORT customer review :  25 June 2012 by Emmanuel Cuignet    (France)

Rating : 3/10

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Recommended

I took an early flight at 7.25am. Arrived at the airport at 4.30am. It felt unreal. Not a single store opened, all booths closed and people sleeping all over. This is hard to imagine that about 40m transit through this "provincial airport." Finally at 5 am people started arriving. the Sky priority was opened at 5.15am. I made like a breeze thru the priority scan. I has then to wait for the lounge to open. Why can't ADP be run professionally?



PARIS CDG AIRPORT customer review :  19 June 2012 by T McLaughlin    (UK)

Rating : 1/10

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Recommended

Arrived at 2A on a morning BA flight. Despite the number of unused bridges, plane directed to remote stand and bussed to terminal. No fast track at immigration, and the hall is quite cramped. Crew and unaccompanied children were just ushered though ahead of everyone else. They promise improvements for October 2012. Look forward to reading the reviews then. Past security it's just a scrum of arriving and departing passengers. I yearn for the old T1 building, which i used to love travelling through in the 1980s.



PARIS CDG AIRPORT customer review :  18 June 2012 by Karen Anderson    (UK)

Rating : 2/10

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Recommended

I am not a complainer, but I have never had a worse airport experience than at CDG trying to get through passport control this week. I got in a line that simply did not move. The other two lines were moving. People kept cutting over into them. Staff could see the line wasn't moving, but didn't seem to care. Hundreds of people arrived during the time I was waiting (which took longer than my flight to Paris); there were only four windows open. Each person took about 5-10 minutes. Two women kept a passport control agent busy for over 30 minutes. I ended up cutting into the transit line because I had waited for hours and would miss the talk I came to Paris to give if I waited any longer. I am dreading going back tomorrow!



PARIS CDG AIRPORT customer review :  11 June 2012 by P Fricke    (Bangladesh)

Rating : 2/10

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Recommended

Avoid CDG at all costs, especially if you are connecting. Arrived from Oslo 1.5 hours prior to our connecting flight to Marseilles (Schengen - should be easy), but nevertheless missed our flight and had to spend the night at an airport hotel. The arriving flight parked remotely, necessitating a 15 minute unloading, a 10 minute bus ride to the terminal, whereupon we had to take another bus (a 15 minute wait) to yet another terminal. Then security again - but the security officers were "on break" and we had to wait 20 minutes before we could proceed through the metal detector, even though we were the only passengers in line! All this to arrive at our connecting gate to be told that boarding had closed! The airport is dirty, the signage is non-existent, there are almost no restaurants or coffee shops like you would find in most modern airports. The walks between terminals are interminable - not for the disabled - and the intra-airport transportation is spotty and unreliable. A major headache, especially with young children.



PARIS CDG AIRPORT customer review :  8 June 2012 by Wolfgang Harms    (China)

Rating : 2/10

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Recommended

Arrived in CDG new terminal E and had a connecting flight within Schengen from terminal D. What a lousy transfer. A very long way to walk. Other airports have a Skytrain for such distances. Beware of that in case you travel with heavier hand luggage as there are also no baggage carts until you are in terminal D area. Definitely a reason to avoid flying via CDG.



PARIS CDG AIRPORT customer review :  5 June 2012 by R Lubbers    (USA)

Rating : 2/10

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Recommended

Easily the worst airport we had to navigate on an around-the-world itinerary. Arrival on Air France wasn't too bad, with only a modest delay in baggage arrival. Departing on British Airways was unpleasant. The airport bus could not drop us at 2A due to construction, so dropped us on the other side of the airport, requiring us to heist our luggage. The path was extremely poorly marked. Terminal 2A is dark, looks as though it is 40 or even 50 years old, lengthy lines at some airline check-in spots. Had a pleasant quick check-in at BA, had a short line for security (business class) but the check-in area was extremely warm and the security area even warmer. Personnel were reasonably pleasant and courteous, however. Some of the gate areas were pleasant and cool - why couldn't the rest of the airport be equally well air-conditioned? We had no real options, as we wanted to include Paris in our itinerary, but I would go out of my way to avoid CDG in the future. It is in serious need of a complete overhaul.



PARIS CDG AIRPORT customer review :  5 June 2012 by Bryan Sherton    (USA)

Rating : 1/10

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Recommended

By far the worst airport I have ever been. No personnel available whatsoever. They do not speak any English. Staff very rude and unfriendly. Be prepared to walk several miles. The worst is the signage, this airport is a labyrinth. You have to take buses within the airport and it takes ages. Avoid.





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