British Airways customer review
D Burchett (United Kingdom)
Flew from LHR to BKK return with British Airways. Do this trip regularly with Thai and I will be going with them on my next trip. I only used BA as they were offering relatively cheap flights on offer but this turned out to be a major faux pas. BA were frankly awful and I wouldn't consider flying with them again.
| Seat Type | Economy Class |
| Aircraft Type | BOEING 747-400 |
| Seat Layout | 2x3x2 |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Recommended | no |
British Airways customer review
Y Ng (Italy)
Terrible seat configuration on BA A380 economy upper deck. Seat space is cramped and arm rest can't be fully up. It hanged at an angle which is dangerous and inconvenience when u are travelling with a child.
| Seat Type | Economy Class |
| Aircraft Type | AIRBUS A380 |
| Seat Layout | 2x4x2 |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Recommended | no |
British Airways customer review
K Enver (United Kingdom)
LHR-ORD-LHR I was pleased to see that the return flight was on a new 777 with larger monitors. I had a window seat 41K on BA296. However this was the most uncomfortable flight I have ever been on. I am 6' tall. I had absolutely no legroom with my knees pressing into the seat in front. This became even more uncomfortable once the passenger in front reclined their seat. I could not move my legs due the large entertainment system metal box on the floor immediately in front of where my right foot should rest forcing me to shift my foot far to the right. It was almost impossible to get up from my seat and get to the aisle with the seats in front reclined. I could not open my laptop on the table. I am a medical doctor. This cramped uncomfortable posture and difficulty in getting up to walk must considerably increase my risk of deep vein thrombosis and pulmonary embolism. This was more cramped than any budget airline I have been on. Having been a loyal BA customer for decades I will now never fly with BA again. Really disappointing.
| Seat Type | Economy Class |
| Aircraft Type | BOEING 777 |
| Seat Layout | 3x4x3 |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Recommended | no |
British Airways customer review
V Pilkington (United Kingdom)
Dubai to LHR I have never had such uncomfortable seats bar the likes of Easyjet etc. It was a shame as it was an upgraded cabin so had new IFE etc only good thing! No seat padding they also seem to have narrower seats than the old style. But what really bugs me is that we have to use the same loos as the 200+ people behind me nothing personal but it's yucky. I couldn't eat either meal choice so got stitched with an economy meal. Miserable Staff as well.
| Seat Type | Premium Economy |
| Aircraft Type | BOEING 777-300 |
| Seat Layout | 2x4x2 |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Recommended | no |
British Airways customer review
Gerald Acres (United Kingdom)
The economy class seats at rear of B777-300 are very comfortable with good stretch of legs possible and good lumber support. I like the winglet headrest too.
| Seat Type | Economy Class |
| Aircraft Type | BOEING 777-300 |
| Seat Layout | 3x4x3 |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Recommended | yes |
British Airways customer review
O Hanbury (United Kingdom)
The legroom is equivalent to a cheap charter short haul. The TV screen is ancient and poor quality . never again! Behind me was a tall man with his knees in my back who simply had no where else to put them. When I discussed it with him it was almost an air rage incident. I doubt the staff would have resolved it. He simply did not fit the seat. The flight from LHR to MIA was an hour extra sitting on the ground due to a cargo mess up.
| Seat Type | Economy Class |
| Aircraft Type | BOEING 747-400 |
| Seat Layout | 3x4x3 |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Recommended | no |
British Airways customer review
T McLaughlin (United Kingdom)
31C very cramped the seats feel smaller than other aircraft in the fleet in Economy. Once I had put my books and newspaper in the pocket in the seat in front my knees were right up against it. The table is very small. The biggest gripe I would have is legroom this is severely hampered by the In Flight entertainment box being placed under the seat in front.
| Seat Type | Economy Class |
| Aircraft Type | BOEING 787 |
| Seat Layout | 3x3x3 |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Recommended | no |
British Airways customer review
Tom Maxwell (United Kingdom)
As I am now retired I fly long haul at least three trips a year. I also upgrade to premium economy as at 6foot 2 inches the seat pitch of 31 inches is crippling. On 1/10/2014 I flew BA 274 from Las Vegas to LHR BA premium economy the aircraft was old and tired and although the pitch was adequate I was budged up beside my next door passenger. Needless to say I will not be flying BA again as I object to paying thousands for business. Why do the various Far East Airlines give so much more for your money.
| Seat Type | Premium Economy |
| Aircraft Type | BOEING 747-400 |
| Seat Layout | 2x4x2 |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Recommended | no |
British Airways customer review
J Calvin (United States)
You're paying for leg room. That's the only benefit. A tremendous benefit yes but it's still an airplane getting you from A to B long-haul. Presumably had same food as Club World (this was a three- class airplane) no preflight bubbly. Outbound flight overnight -- seemed like an airborne campground with litter everywhere. Homebound in daylight much neater. Pricey. Can't see me sitting in economy for ten hours over eleven hours back. Wedged in. Leg room is worth it.
| Seat Type | Premium Economy |
| Aircraft Type | BOEING 777 |
| Seat Layout | 2x4x2 |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Recommended | yes |
British Airways customer review
Ken Burnett (United Kingdom)
More like nightmare than Dreamliner! Appalling leg room suitable for amputees only! Wider seat offered for $300 one way! Service and food good except for cake in cellophane for breakfast.
| Seat Type | Economy Class |
| Aircraft Type | BOEING 787 |
| Seat Layout | 3x3x3 |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Recommended | no |
Flat bed seat / suite
In-seat &/or USB power
Onboard WiFi
Audio / video on demand
On demand dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas / Sleepsuit
Amenity kit
On demand dining
Seat pitch : 31 ins
Seat width : 17 ins
In-seat &/or USB power
Inflight entertainment
