ANA All Nippon Airways

Lounge Reviews

5 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 33 reviews
6/10
5 star Skytrax Rating
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4/10

"a decent lounge experience"

(United Kingdom)

Very large nice design good selection of drinks of all kinds (though the sake bar was not stocked properly as many bottles empty!) and a comfortable experience. The massage service is inconvenient. You cannot book ahead of time and massage attendants are busy when you try to book at the lounge when you check-in so it makes it impossible. They should get a dedicated staff in order to make it a real amenity not just a fake one. In its own right a decent lounge experience but does not compare to the JAL Sakura Lounge at Narita which is superior on all accounts.
AirportTokyo Narita Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"Very good lounge for the US"

(United Kingdom)

Very good lounge for the US! Large decent food with some variety decent drinks on offer too. Free wifi access shower rooms available seemed new or newly refurbished. Only complaint would be that there were not enough toilets available. A good experience and something to look forward to when going in and out of LAX - a rather bad airport.
Lounge NameStar Alliance Lounge
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"Really enjoyed this lounge"

(United Kingdom)

Really enjoyed this lounge. Lots of room free internet use. The food selection was great. There was sandwiches sushi hot noodles lots of snacks. Very comfortable. Not very many magazines to read though.
AirportTokyo Narita Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
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