ANA All Nippon Airways

Lounge Reviews

5 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 33 reviews
6/10
5 star Skytrax Rating
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4/10

"new stylish shower room"

(South Korea)

It was great with all the new stylish shower room and the catering. I loved the food as well as the shower room. The only thing to improve on would be WIFI where I had to work.
AirportTokyo Haneda Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"superior to lounges outside Asia"

(Canada)

Excellent wifi helpful staff large spacious decent F&B selection. One of the better star alliance international lounges and it certainly is superior to lounges outside Asia.
AirportTokyo Narita Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"good service and delicious food"

(Hong Kong)

What an excellent lounge at their home base spacious good service and delicious food everywhere! I was impressed by the noodle bar where you can order your choice of hot meals. Great Wi Fi quite a comfortable experience. It's recommended to spend some time to experience this lounge if you ever fly with them or on Star alliance flights.
AirportTokyo Narita Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"shower is a nice touch but could be better"

(United States)

Very crowded and when I asked staff she mentioned she would help me look for a seat. She forgot about me. Food was okay. Shower is a nice touch but could be better. No service after that and worried about my luggage. Crowded and kids - I expect a lounge to be a quiet place to work or chill out before boarding a flight. If you want to work here forget about it. They have the famous ANA curry.
AirportTokyo Haneda Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"courteous and efficient staff"

(United Arab Emirates)

One of the best lounges I have ever been to. Great food and drinks courteous and efficient staff and excellent shower facilities.
AirportTokyo Haneda Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"very slick and comfortable lounge"

(Canada)

Very slick and comfortable lounge spacious and quiet with a separate cordoned off area to rest on an armchair to soothing music and relaxing fragrance. Wide range of food choices including freshly cooked noodles on demand. Clean bathroom facilities (I did not use the shower) though there are no barriers separating the urinals. There is a separate business section with cubicles and comfortable chair and desk for you to work. Staff very courteous and friendly. The downside is there are no windows so no view of the outside and of airplanes. And the internet connectivity is poor/non-existent in certain areas of the lounge most frustratingly in the business work area!
AirportTokyo Narita Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"plenty of space and privacy"

(Canada)

Decor is minimalist in the extreme but pleasant enough. Plenty of space and privacy with separate work areas. Hot towel and drink of your choice served. The Satellite 4 and Satellite 5 lounges are virtually identical so there is no reason to choose one over the other though the Satellite 4 lounge may be a little quieter. The food choices were uninspiring and not particularly extensive.
AirportTokyo Narita Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"not a lounge where one can relax work or read"

(United States)

ANA moved operations to terminal 3. Ad hoc airline lounge located in the small cafe/bar next to gate area. Cafe provided free wifi access and served mediocre hot/cold snacks and alcoholic beverages. The cafe opens to the departure area and is not a lounge where one can relax work or read.
AirportManila Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"choice of food is not extensive but okay"

(Canada)

The Wine and Sake choice are excellent good quality. Choice of food is not extensive but okay. The lounge is very large and seating are plentiful. Showers excellent with individual amenities.
AirportTokyo Narita Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"staff were nice and welcoming"

(United Kingdom)

Decent lounge. It had a good variety of food. The comfort level wasn't that great but staff were nice and welcoming. Wi-fi connection was good but there was no TV.
Lounge NameStar Alliance Lounge
AirportHong Kong Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no