ANA All Nippon Airways

I visited this lounge on 28 May on my way to Tokyo Haneda. Very nice lounge with nice view and plenty of light. Comfy chairs and plenty of power sockets. Packs left from previous customers were not clean up meaning that some desks had considerable amount of dirty glasses snack packs etc. Very good internet connection reasonably fast and reliable. Small selection of drinks. No food whatsoever only small snacks. Similar to American lounges not European or Asian ones.

Neat and superb. They even have free printing service high-tech and hygienic shower booths. Food can be improved but compared to other Star Alliance lounge like old Silver Kris at LHR terminal 3 and United Club this ANA lounge is much better.

Far superior to any lounge of US carriers at either Narita or Haneda. A wide variety of food offerings allowing one to have a complete meal before boarding. A bit crowded at times but the staff are helpful and courteous.

It was great with all the new stylish shower room and the catering. I loved the food as well as the shower room. The only thing to improve on would be WIFI where I had to work.

Excellent wifi helpful staff large spacious decent F&B selection. One of the better star alliance international lounges and it certainly is superior to lounges outside Asia.

What an excellent lounge at their home base spacious good service and delicious food everywhere! I was impressed by the noodle bar where you can order your choice of hot meals. Great Wi Fi quite a comfortable experience. It's recommended to spend some time to experience this lounge if you ever fly with them or on Star alliance flights.

Very crowded and when I asked staff she mentioned she would help me look for a seat. She forgot about me. Food was okay. Shower is a nice touch but could be better. No service after that and worried about my luggage. Crowded and kids - I expect a lounge to be a quiet place to work or chill out before boarding a flight. If you want to work here forget about it. They have the famous ANA curry.

One of the best lounges I have ever been to. Great food and drinks courteous and efficient staff and excellent shower facilities.

Very slick and comfortable lounge spacious and quiet with a separate cordoned off area to rest on an armchair to soothing music and relaxing fragrance. Wide range of food choices including freshly cooked noodles on demand. Clean bathroom facilities (I did not use the shower) though there are no barriers separating the urinals. There is a separate business section with cubicles and comfortable chair and desk for you to work. Staff very courteous and friendly. The downside is there are no windows so no view of the outside and of airplanes. And the internet connectivity is poor/non-existent in certain areas of the lounge most frustratingly in the business work area!

Decor is minimalist in the extreme but pleasant enough. Plenty of space and privacy with separate work areas. Hot towel and drink of your choice served. The Satellite 4 and Satellite 5 lounges are virtually identical so there is no reason to choose one over the other though the Satellite 4 lounge may be a little quieter. The food choices were uninspiring and not particularly extensive.