Tashkent Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 29 reviews
4/10
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5/10

Tashkent Airport customer review

(United States)

They have made recent improvements to this airport. They now have more passport control personnel and actually have luggage carts though you need to fight for one. Do not entertain any ideas of ground staff honouring priority luggage tags or any priority boarding from elite members. Departing passengers keep an eye out for last minute gate changes. Double check luggage to make sure staff have tagged the destination correctly. This past trip I caught that they had indicated my bags be sent to SOF instead of SFO. Overall there have been improvements but you must still be wary.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
6/10

Tashkent Airport customer review

(Australia)

A poor airport but a remarkably painless experience. I flew out on a Monday afternoon with few other flights going which probably helped. After having to lug bags upstairs to departures there was a brief security check at the entrance. Check-in was slow but went fine and they took my bag. Note that you have to fill out the exit form before checking in. Then you present the exit form at customs along with your entry form. They amended something on my form and waved me through. Emigration was just as quick. Then one more security check and I was at the gate within 30 mins of arriving.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
9/10

Tashkent Airport customer review

(Australia)

I landed on a flight from Munich customs declaration forms completed thanks to aircraft personnel luggage arrived within the usual time (after about a 10 mins wait). Passport and customs formalities were quickly dealt with (I was at the front of the queue but my son was at the back and still did not have to wait long. There was a pro forma scan of incoming luggage but the official did not actually look at his monitor. Getting out of the airport took about 45 mins from landing and certainly no chaos dirt or grotty toilets. Getting a taxi was easy (airport staff seem to be assigned to getting visitors taxis and ensuring a reasonable charge). Returning home was the same except that we got there far too early. Going through customs and passport control was again simple no long queues. Departure lounge was shared with another flight but neither seemed to have many passengers and announcements were clear. There was also a small coffee bar and clean toilets. All in all no different to any other airport I have flown through.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
2/10

Tashkent Airport customer review

(France)

Miserable airport. Slow immigration chaotic queuing officers leaving their booth to go and smoke without any warning disorganised luggage delivery. On departure necessity to fill second custom form and very challenging custom officers. Difficult access to parking (overfilled) difficult access to terminal (necessity to carry luggage by hand via staircases bad indications no lounges. This airport makes you regret having left home.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
2/10

Tashkent Airport customer review

(United Arab Emirates)

On arrival there were only 3 Passport Control boots with two officers in each. No duty free shop available at arrivals. There's no clear rule about smoking or no smoking in the arrivals area. People smoke wherever they want even in the toilets. There are only two baggage carousels in the International Arrival! People jump over and walk on the belt to collect their bags. No one to monitor the baggage carousel. The airport management should be strict on this matter as people could get injured. There are very small amount of trolley in the arrivals. Maybe because the arrivals area itself is quite small too. It's at least good that they made them free now. Customs officers became more friendly. Used to be arrogant and rude 2-3 years ago. The airport is surrounded with temporary fences about 100 meters before you actually reach the building. From that point only passengers are allowed and there are no trolleys to help you take your luggage to Departures which is on the second floor. No lifts or escalators to the second floor only stairs. Baggage wrapping is outside the airport building. So people first go inside the airport weight their bags then come out re-arrange then wrap then go inside again. Only one entrance to enter the departures area except for CIP and VIP entrance. There are no cafes in the airport at all! Duty Free shops are poorly advertised and usually relatively expensive in comparison to other airports or to prices in the city. The car park is very small and usually full.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
1/10

Tashkent Airport customer review

(United Kingdom)

Arrived on Uzbekistan Airways from LHR . Progress was slow but sure through immigration to bag pick up to customs. From getting off plane to exiting airport was about 45 minutes. Immigration queues divided into Uzbek citizens and all others. Interestingly it was the Uzbek queue that moved really slowly! Departed to LHR on September 14th on HY 201. Checking in going through immigration customs security and flight security was reasonably swift though the stone faced attitude of all the airport officials is clearly a hangover from when Uzbekistan was part of the USSR - sad as Uzbeks are generally warm friendly people. The small bar also operated with Soviet grimness serves no Uzbek beer nor anything to eat. When the flight was called we played rugby scrumming with passengers on a flight to Istanbul who'd been called to the gate simultaneously with our flight.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
2/10

Tashkent Airport customer review

(United States)

Arrival was pretty problem-free arriving at 9pm on the flight from Seoul with Asiana. Make sure your are among the first off the plane and run do not walk to the passport control line. Make sure you have TWO copies of the customs form filled out completely. Then make sure you prevent people from cutting in front of you in the x-ray line after baggage claim. Still you may be delayed as the staff seem to wave locals on in front of you. Departure was crazy - gates are vaguely marked and flights are announced via a monitor. When the flight is announced you are herded into a cramped hallway with people from at least 3 other flights all waiting to board a bus. It was a pity since we could see our plane less than 300 yards away! We had to wait in the cramped hallway as airport staff screamed flight numbers and destinations and people squeezed past others to the bus. There has got to be a better system for this and it's a pity this airport has not figured out a better system to meet world standards.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
2/10

Tashkent Airport customer review

(Sweden)

Transit "lounge". I never understand why one has to take the stairs up one floor only to take them right back down again - this is the case in Tashkent transit lounge. You get bussed there when your plane lands - one bus to arrivals and one bus to transit. First of all there are no signs when you get upstairs. People do not understand where they should go so they typically just stop there. To be let into the actual lounge the passport gets examined (in my case - Swedish passport - very thoroughly) and boarding card stamped twice (another stamp is added on the way out later on). There are no seats to talk about. They cram about 600 people in the lounge and there are about 50 seats somewhere. Very uncomfortable at that. Loudspeaker calls are unintelligible. The airport staff runs around shouting the next departure. Do not fall asleep you will not be awakened to catch your flight. That said if you're late you will still be hauled away to the plane just as long as it's still on the ground. The lounge is supposedly non-smoking however not all are able to read English and obviously ignore or do not understand the non-smoking sign and chug happily away like steam engines. Staff is not unfriendly - but not very friendly either. Maybe one shouldn't expect smiles in the middle of the night / early morning.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
3/10

Tashkent Airport customer review

(United Kingdom)

It does take time to get into the country especially if a large tour group gets to the immigration check first. Local people get a kind of priority however the officials seem to be looking at reasons to stop as many as they can. Anyway remember to complete your arrival card fully and complete every section. The first control point examines your passport and visa you collect luggage and then go through a second check where they examine and stamp your arrival card. Leaving the country is similar again you need to complete another card to present to the security at passport control who ask about money. Again I was expecting the worse however we had no issues or problems it helps to smile and be polite. After the passport check there are very limited facilities the duty free shops only take euros dollars or UK pounds the prices are very expensive and the choices are limited. You cannot spend any local currency after the pass port check so change everything in the airport banks.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
1/10

Tashkent Airport customer review

Probably it is the worst airport in the world. It takes at least 2 hours to leave the airport after you pass all those passport controls and customs. Departure is also very bad. Business class lounge is just shocking! Avoid taxi drivers on arrival.
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