Tashkent Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 29 reviews
4/10
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1/10

Tashkent Airport customer review

Beware of airport scams everyone! We were booked economy class as part of a group. However we were told by airport staff that for $US60 we could upgrade to Business for the flight to KL as business was empty according to them. Which we did. We got the extra baggage allowance and we even had use of the Business class lounge. When we got on board the boarding passs had us all in economy. We stuck to our guns for as long as we could but had to accept Economy class with Uzbekistan Airways after the police became involved. Possibly one of the most corrupt places we have been to. Pity as the country is well worth a visit.
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1/10

Tashkent Airport customer review

We had to use this Airport twice in Sept 2008. A new experience indeed. Best show was on departure. You have to pass the customs - after you have filled in several forms. There is no queue or line - no - just a small gate and several hundreds of people - pushing and kicking. The staff is rather arrogant incompetent and type of dull uniform-carriers. It was the most terrible airport we ever used.
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1/10

Tashkent Airport customer review

I have visited Uzbekistan 4 times and I have dread passing through this relic of the USSR. Prepare yourself for a minimum of a 1 hour wait at passport control. You'll likely wait for another 30-60 minutes for your luggage to finally arrive. After finally retrieving your luggage you might think your suffering is over but then you'll spend another hour or so in the customs inspection line.
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Tashkent Airport customer review

I use Tashkent airport frequently. It is such a shame that the airport infrastructure is very good it is just the awful way that it is operated that lets it down. Whether it is the inexplicable wait for luggage when you are on the only flight arriving or the crazy check- in/customs bureaucracy or the only bar in the departure area that does not accept local currency there is always something to cause problems. jumping queues seems to be a birth right for some of the locals. If an Uzbek lady runs past you in the queue for customs clearance shouting 'Istanbul Istanbul' don't be fooled. She wants you to think she is late for a flight. Like many others she is just trying to jump the queue! Tashkent is a wonderful place it just needs a change in attitude in places like the airport to make people feel welcome.
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Tashkent Airport customer review

Tashkent airport is quite modern in design but tries hard to retain a flavour of Soviet bureaucracy in its overall service. I have been asked for bribes by check-in staff at least three times and one time had to spend 10 mins trying to find a member of staff so I could check in (the desk said 'Check in Open'). When I located someone I was eventually told there was no seat for me (which means 'give me money and there will be') so I had to argue with him to get my confirmed seat. There is not much to do at this airport; the gate cafe is rubbish and only accepts US Dollars. If you are stuck there because of a delay try to get out of the airport and go to a nearby choykhana or shashlik place. I spent a very nice few hours just sitting in the sun outside the domestic terminal once which was much better than being stuck inside the terminal. The cafe (upstairs) at the domestic terminal is quite nice.
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Tashkent Airport customer review

I passed through three times in December/January. My fist was arriving from Sharjah. It took two hours for our luggage to be returned and to get through customs. There were also delays on the other visits. If you can manage with cabin baggage it could save a lot of problems. One of our flights leaving was delayed (BA). We were left to freeze in an unheated corridor. Business class check in can be very slow because the customs officials when they eventually turn up are very slow. Customs procedures are pretty painful with forms to fill out arriving and departing.
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Tashkent Airport customer review

On route to India from Heathrow we had a 5 hour stop over at Tashkent airport. The staff are fine and the building was fairly modern. There is a bar but no restaurant or cafe. The big disappointment are the wash/WC facilities. The toilets were hole in the floor type and there were only 2 sinks with no hand wash or hand towels of dryers. They were unclean unhygienic as well as the foul smell to put up with. This is well below international standards and the women;ps wash/WC facilities were the same. Not acceptable when hundreds of people are waiting there for connecting flights.
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Tashkent Airport customer review

The airport is fairly small but is modern. I had no problems with the staff. There is a design fault with the luggage carousels which causes them to jam and many of the bags to fall off - a minor irritation. Departing the only problem is the lack of a cafe/restaurant. If there is one I did not find it.
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Tashkent Airport customer review

Following a diversion on my British Mediterranean Airways flight from LHR to nearby Bishkek I finally arrived 18 hours late. I reckon we sped through the anticipated hell that was immigration customs and baggage because it was late at night. With a sigh of relief (after less than an hour following touch down) I emerged into the tiniest arrivals hall you could imagine. No proper cafe facilities just a counter selling unfamiliar snack bars and cheap gifts and several eager taxi drivers wanting my custom. Departures was no better for facilities (one small impersonal circular bar at the gate area) but the check in area was bright with liberal use of marble.
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